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Chevrolet Service Advisor Jobs (NOW HIRING)

URGENTLY HIRING - SERVICE ADVISOR (AUTOMOTIVE) Vandergriff Chevrolet | Arlington, TX Vandergriff Chevrolet is looking for a motivated, customer-focused Service Advisor to join our growing team. If ...

URGENTLY HIRING - SERVICE ADVISOR (AUTOMOTIVE) Vandergriff Chevrolet | Arlington, TX Vandergriff Chevrolet is looking for a motivated, customer-focused Service Advisor to join our growing team. If ...

URGENTLY HIRING - SERVICE ADVISOR (AUTOMOTIVE) Vandergriff Chevrolet | Arlington, TX Vandergriff Chevrolet is looking for a motivated, customer-focused Service Advisor to join our growing team. If ...

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Chevrolet Service Advisor information

See salary details

$12

$25

$45

How much do chevrolet service advisor jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for chevrolet service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

How does a Chevrolet Service Advisor typically collaborate with technicians and customers to ensure efficient vehicle repairs?

A Chevrolet Service Advisor acts as the key communication link between customers and the service technicians. They start by listening to the customer's concerns, documenting necessary details, and then relaying this information to the technicians in a clear, organized manner. Throughout the repair process, Service Advisors provide updates to customers, explain recommended work, and clarify any technical information. This collaborative approach helps to ensure that repairs are completed accurately and efficiently, while also creating a positive customer experience.

What is the difference between Chevrolet Service Advisor vs Automotive Service Advisor?

AspectChevrolet Service AdvisorAutomotive Service Advisor
CertificationsManufacturer-specific training, ASE certifications often preferredASE certifications common; manufacturer training optional
Work EnvironmentDealerships specializing in Chevrolet vehiclesVarious automotive service settings, including independent shops and dealerships
Industry UsagePrimarily in Chevrolet dealerships or GM networkUsed across all automotive service providers
Job ResponsibilitiesPromote Chevrolet services, understand GM-specific systemsGeneral vehicle maintenance and repair sales, customer communication

Chevrolet Service Advisors focus on Chevrolet vehicles within GM dealerships, requiring manufacturer-specific knowledge and certifications. Automotive Service Advisors work across various brands and service centers, with broader industry applicability. Both roles involve customer communication, service recommendations, and sales, but Chevrolet Service Advisors specialize in GM and Chevrolet-specific systems and promotions.

What does a Chevrolet Service Advisor do?

A Chevrolet Service Advisor is the primary point of contact between customers and the service department at a Chevrolet dealership. They communicate with customers to understand their vehicle issues, recommend necessary maintenance or repairs, and provide estimates for costs and timelines. Service Advisors also coordinate with technicians to ensure work is completed efficiently and keep customers informed throughout the service process. Their goal is to ensure customer satisfaction and build long-term relationships.

What are the key skills and qualifications needed to thrive as a Chevrolet Service Advisor, and why are they important?

To thrive as a Chevrolet Service Advisor, you need a solid understanding of automotive repair processes, customer service expertise, and preferably experience or certification in automotive service (such as ASE certification). Familiarity with dealership management systems like CDK Global, repair order software, and Chevrolet-specific service protocols is often required. Outstanding communication, problem-solving, and organizational skills help build customer trust and efficiently manage service appointments. These skills ensure accurate diagnosis, customer satisfaction, and efficient workflow in a dealership environment.
More about Chevrolet Service Advisor jobs
What cities are hiring for Chevrolet Service Advisor jobs? Cities with the most Chevrolet Service Advisor job openings:
What states have the most Chevrolet Service Advisor jobs? States with the most job openings for Chevrolet Service Advisor jobs include:
What job categories do people searching Chevrolet Service Advisor jobs look for? The top searched job categories for Chevrolet Service Advisor jobs are:
Infographic showing various Chevrolet Service Advisor job openings in the United States as of June 2026, with employment types broken down into 20% As Needed, and 80% Full Time. Highlights an 68% Physical, 4% Hybrid, and 28% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Stevens Creek Chevrolet Service Advisor

Stevens Creek Cadillac

San Jose, CA

$17.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

At Stevens Creek Chevrolet, we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!
 
Benefits
  • Medical & Dental Insurance
  • Vision Discount Program
  • 401K Plan + Match
  • Paid time off and vacation
  • Life insurance w/AD&D Feature
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Employee Assistance Program
  • Worldwide Travel Assistance
  • Commuter Benefit
  • Health Reimbursement Account
  • Discounts on products and services
  • Above average industry pay
  • The Advisor Position has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of between $17.75 and $17.75.  The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance.  The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.
Responsibilities
  • Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
  • Ensure the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently.
  • Answer technical questions about vehicle problems, warranties, services, and repairs.
  • Maintain Customer Happiness scores at or above company standards.
  • Assist in diagnosing vehicle problems; order parts and tools as necessary.
  • Oversee administration of warranty claims as well as training and supervising of service department.
  • Set schedules and assigns tasks to service department employees.
  • Reinforces company policies and adheres to company standards.
  • Encourages compliance with applicable laws and regulations.
  • Maintain good working relationship with factory(s) and foster positive employee relations.
  • Collaborate with upper management to make service department hiring and discipline decisions.
Qualifications
  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance
  • Consistent record of service and sales success
  • Strong record of positive customer satisfaction results
  • Team oriented and self-motivated
  • Able to work with little supervision
  • Clean driving record and valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.