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Chevrolet Service Advisor Jobs (NOW HIRING)

Crain Chevrolet 9911 Interstate 30, Little Rock 72209 We are seeking a Service Advisor to join our Chevrolet service department! If you're passionate about helping customers, take pride in your work ...

Gilroy Chevrolet/Cadillac is seeking a professional, customer-focused Automotive Service Advisor to join our service team. The Service Advisor plays a critical role in delivering an exceptional ...

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Chevrolet Service Advisor information

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$12

$25

$45

How much do chevrolet service advisor jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for chevrolet service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

How does a Chevrolet Service Advisor typically collaborate with technicians and customers to ensure efficient vehicle repairs?

A Chevrolet Service Advisor acts as the key communication link between customers and the service technicians. They start by listening to the customer's concerns, documenting necessary details, and then relaying this information to the technicians in a clear, organized manner. Throughout the repair process, Service Advisors provide updates to customers, explain recommended work, and clarify any technical information. This collaborative approach helps to ensure that repairs are completed accurately and efficiently, while also creating a positive customer experience.

What is the difference between Chevrolet Service Advisor vs Automotive Service Advisor?

AspectChevrolet Service AdvisorAutomotive Service Advisor
CertificationsManufacturer-specific training, ASE certifications often preferredASE certifications common; manufacturer training optional
Work EnvironmentDealerships specializing in Chevrolet vehiclesVarious automotive service settings, including independent shops and dealerships
Industry UsagePrimarily in Chevrolet dealerships or GM networkUsed across all automotive service providers
Job ResponsibilitiesPromote Chevrolet services, understand GM-specific systemsGeneral vehicle maintenance and repair sales, customer communication

Chevrolet Service Advisors focus on Chevrolet vehicles within GM dealerships, requiring manufacturer-specific knowledge and certifications. Automotive Service Advisors work across various brands and service centers, with broader industry applicability. Both roles involve customer communication, service recommendations, and sales, but Chevrolet Service Advisors specialize in GM and Chevrolet-specific systems and promotions.

What does a Chevrolet Service Advisor do?

A Chevrolet Service Advisor is the primary point of contact between customers and the service department at a Chevrolet dealership. They communicate with customers to understand their vehicle issues, recommend necessary maintenance or repairs, and provide estimates for costs and timelines. Service Advisors also coordinate with technicians to ensure work is completed efficiently and keep customers informed throughout the service process. Their goal is to ensure customer satisfaction and build long-term relationships.

What are the key skills and qualifications needed to thrive as a Chevrolet Service Advisor, and why are they important?

To thrive as a Chevrolet Service Advisor, you need a solid understanding of automotive repair processes, customer service expertise, and preferably experience or certification in automotive service (such as ASE certification). Familiarity with dealership management systems like CDK Global, repair order software, and Chevrolet-specific service protocols is often required. Outstanding communication, problem-solving, and organizational skills help build customer trust and efficiently manage service appointments. These skills ensure accurate diagnosis, customer satisfaction, and efficient workflow in a dealership environment.
More about Chevrolet Service Advisor jobs
What cities are hiring for Chevrolet Service Advisor jobs? Cities with the most Chevrolet Service Advisor job openings:
What states have the most Chevrolet Service Advisor jobs? States with the most job openings for Chevrolet Service Advisor jobs include:
What job categories do people searching Chevrolet Service Advisor jobs look for? The top searched job categories for Chevrolet Service Advisor jobs are:
Infographic showing various Chevrolet Service Advisor job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,941 per year, or $25.9 per hour.
Service Advisor

$60K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago


Crain Automotive rating

5.8

Company rating: 5.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

114th of 142 rated car dealerships


Job description

Crain Chevrolet
9911 Interstate 30, Little Rock 72209
We are seeking a Service Advisor to join our Chevrolet service department! If you're passionate about helping customers, take pride in your work and want to be part of a team that values your skills, this is the place for you.
What you'll do:
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
​What we're looking for:
  • Previous experience in customer service, sales, or other related fields a plus
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Why you'll love working with us:
  • Industry leading 401K plan with percentage match
  • Low cost, excellent health, dental and vision insurance
  • Promote from within, we have several dealerships statewide
If you're ready to take your career to the next level and work with a company that values your expertise, we want to hear from you!
Apply today and let's get you on the road to success.

The Crain Automotive Team is Arkansas' largest family owned and operated dealer group. We provide Arkansas with the best shopping experience for new amp; used vehicles and provide certified auto repair, service and maintenance for all makes and models, as well as collision centers for body repairs. We have locations across Northwestern and Central Arkansas and are constantly growing. We do this by hiring the best and offering the most competitive pay plans, full benefits, 401K and life insurance.

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