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Gmc Service Advisor Jobs (NOW HIRING)

Lunghamer Buick GMC

Service Advisor

Waterford, MI · On-site

Join the Team at Lunghamer Buick GMC Service Advisor Opportunity | Waterford, MI At Lunghamer Automotive Group, we believe the customer experience matters just as much as the repair itself. We are ...

Crain Automotive

GMC Service Technician

Conway, AR

$75K - $120K/yr

Crain GMC of Conway 710 S Amity Rd, Conway 72032 Come join our team! We're looking for an ... Work with service advisors to explain repairs and recommend maintenance * Follow safety and quality ...

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Gmc Service Advisor information

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$12

$25

$45

How much do gmc service advisor jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for gmc service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are GMC Service Advisors?

GMC Service Advisors are automotive professionals who act as the main point of contact between customers and the service department at a GMC dealership or service center. They help customers understand the maintenance and repair needs of their vehicles, provide estimates for recommended services, and coordinate with technicians to ensure work is completed efficiently. GMC Service Advisors also keep customers updated on the status of their vehicles and ensure a high level of customer satisfaction throughout the service process.

Do service advisors make more money than mechanics?

GMC Service Advisors typically earn higher salaries than mechanics because they focus on customer communication, sales, and service planning, often earning commissions or bonuses. Mechanics usually have a fixed hourly wage or salary based on technical skills and certifications. Overall, service advisors tend to have higher earning potential due to their role in generating revenue for the service department.

Do service advisors get paid only by commission?

GMC Service Advisors typically earn a combination of base salary and commissions or bonuses based on sales and service performance. Their compensation often includes incentives for upselling services and parts, but rarely relies solely on commission. Many dealerships also provide benefits such as health insurance and paid time off.

What is the difference between Gmc Service Advisor vs Gmc Service Technician?

AspectGmc Service AdvisorGmc Service Technician
CredentialsCustomer service skills, often certifications in automotive service consultingTechnical certifications like ASE, repair licenses
Work EnvironmentCustomer-facing, office and service laneGarage, repair shop, hands-on technical work
Employer & Industry UsageAutomotive dealerships, service centersAutomotive dealerships, repair shops
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Gmc Service Advisors primarily focus on customer interaction, service sales, and scheduling, while Gmc Service Technicians handle vehicle repairs and diagnostics. Both roles are essential in automotive service centers but differ in responsibilities and skill sets.

How hard is it to be a service advisor at a dealership?

Being a GMC Service Advisor involves strong communication skills, customer service abilities, and knowledge of automotive repairs and parts. The role requires managing customer expectations, coordinating with technicians, and often working in a fast-paced environment, but it generally does not require technical certifications. Success depends on experience, interpersonal skills, and understanding dealership processes.

What are some common challenges GMC Service Advisors face when balancing customer expectations and repair timelines?

GMC Service Advisors often navigate the challenge of managing customer expectations while coordinating with technicians and parts departments to ensure timely repairs. Delays can occur due to parts availability, unexpected repair complexities, or high workloads, making clear communication essential. Successful advisors keep customers informed about progress and work to set realistic expectations, which helps build trust and satisfaction. Additionally, they frequently collaborate with technicians to clarify issues and prioritize urgent repairs to maintain workflow efficiency.

What are the key skills and qualifications needed to thrive as a GMC Service Advisor, and why are they important?

To thrive as a GMC Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), scheduling software, and manufacturer-specific certification programs is often required. Excellent communication, problem-solving abilities, and the capacity to manage multiple tasks simultaneously are vital soft skills. These skills ensure effective coordination between customers and service technicians, resulting in high customer satisfaction and efficient service operations.

Can you make a lot of money as a service advisor?

GMC Service Advisors can earn a significant income through a combination of base salary and commissions based on sales and service performance. Experienced advisors with strong customer service skills and product knowledge often have higher earning potential, especially in busy dealerships. Earnings vary depending on location, dealership size, and individual performance.
More about Gmc Service Advisor jobs
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Gmc Service Advisor jobs near you
Infographic showing various Gmc Service Advisor job openings in the United States as of June 2026, with employment types broken down into 5% Locum Tenens, 80% Full Time, 5% Part Time, and 10% Temporary. Highlights an 100% Physical job distribution, with an average salary of $53,941 per year, or $25.9 per hour.
Service Advisor

Service Advisor

Royal Moore Auto Center

Hillsboro, OR • On-site

Other

Medical, Dental, Vision, Retirement

Posted 6 days ago

Job description

Royal Moore Mazda Buick GMC Service Department is a well-established automotive dealership committed to delivering exceptional service to our customers. We are currently seeking a knowledgeable and customer-oriented Service Advisor to join our team. If you have a passion for automobiles, excellent communication skills, and a desire to help customers with their service needs, we want to hear from you!

Key Responsibilities:

As a Service Advisor, you will be the bridge between our customers and our skilled technicians. Your responsibilities will include:

Greeting customers and listening to their service requests and concerns.

Conducting a thorough vehicle inspection and documenting issues accurately.

Communicating recommended services, repairs, and estimated costs to customers.

Assisting customers in making informed decisions about their vehicle maintenance and repair needs.

Coordinating service appointments and ensuring timely completion of work.

Providing exceptional customer service by keeping customers informed throughout the service process.

Handling customer inquiries, complaints, and requests with professionalism and efficiency.

Qualifications:

To excel in this role, you should meet the following qualifications:

Valid drivers license 

Previous experience as a Service Advisor in an automotive dealership is preferred.

Strong customer service and interpersonal skills.

Excellent communication and active listening skills.

Proficiency in explaining technical information to customers in a clear and understandable manner.

Ability to work in a fast-paced environment and prioritize tasks effectively.

Knowledge of automotive systems and maintenance procedures is a plus.

Strong problem-solving abilities and attention to detail.

Benefits:

We offer a competitive salary based on your experience and expertise as a Service Advisor. Joining the Royal Moore Mazda Buick GMC Service Department team means being part of a supportive and collaborative environment.

Our benefits package includes:

Health, dental, and vision insurance.

Retirement savings plan with company match.

Ongoing training and development opportunities.

Employee discounts on vehicle purchases and services.

How to Apply:

If you have a passion for helping customers with their automotive service needs and want to be part of a dedicated team at Royal Moore Mazda Buick GMC, we encourage you to apply for the Service Advisor position. Please submit your resume and a cover letter highlighting your relevant experience and why you're a strong fit for this role to dblodgett@royalmoore.com.

Join us in delivering exceptional service experiences to our valued customers and contribute to the success of Royal Moore Mazda Buick GMC Service Department!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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