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Gm Service Advisor Jobs (NOW HIRING)

Central GMC of Norwood is seeking a dedicated and experienced GM Service Advisor to join our team in Norwood, MA. In this role, you will be the primary point of contact for our valued customers ...

GM Service Advisor

Norwood, MA · On-site

$75K - $120K/yr

Central GMC of Norwood is seeking a dedicated and experienced GM Service Advisor to join our team in Norwood, MA. In this role, you will be the primary point of contact for our valued customers ...

Central GMC of Norwood is seeking a dedicated and experienced GM Service Advisor to join our team in Norwood, MA. In this role, you will be the primary point of contact for our valued customers ...

GM Service Advisor

Norwood, MA · On-site

$75K - $120K/yr

Central GMC of Norwood is seeking a dedicated and experienced GM Service Advisor to join our team in Norwood, MA. In this role, you will be the primary point of contact for our valued customers ...

The ideal candidate will have recent Service Advisor experience, with a GM dealership and be proficient with GM Global and CDK. What we offer * 2 Weeks vacation after 1 year of continuous employment.

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Gm Service Advisor information

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$12

$25

$45

How much do gm service advisor jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for gm service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

Can you make a lot of money as a service advisor?

Gm Service Advisors can earn a significant income through a combination of base salary and commissions based on sales and service upselling. Earnings vary depending on experience, location, dealership size, and performance, with top performers often earning well above average wages in the automotive service industry.

What are typical daily responsibilities for a GM Service Advisor?

As a GM Service Advisor, your daily tasks generally include greeting customers, evaluating their vehicle concerns, creating service tickets, and providing clear explanations of needed repairs or maintenance. You'll coordinate between customers and technicians, keep clients updated on job status, and ensure all work estimates and invoices are accurate. Working in a fast-paced dealership environment, you’ll collaborate closely with service managers and parts departments. This role is integral to delivering a positive customer experience and maintaining strong client relationships.

Do service advisors get paid only by commission?

Gm Service Advisors typically earn a combination of base salary and commissions or bonuses based on sales and service performance. Most employers structure compensation to include a fixed wage with additional incentives, rather than paying solely by commission, to ensure stable income. Skills in customer service and sales are important for success in this role.

How hard is it to be a service advisor at a dealership?

Being a service advisor at a dealership requires strong communication skills, customer service abilities, and knowledge of automotive repair processes. The role involves managing customer interactions, explaining repair needs, and coordinating with technicians, often under time pressure and with a focus on sales targets. Success depends on experience, certification, and the ability to handle a fast-paced environment.

What is a GM Service Advisor job?

A GM Service Advisor serves as the primary point of contact between customers and the service department at a General Motors dealership. They assess vehicle issues, suggest necessary repairs, provide cost estimates, and ensure efficient communication between technicians and customers. Their role involves excellent customer service, technical knowledge, and organizational skills to enhance the overall service experience.

Do service advisors make more money than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics focus on repairing vehicles and usually have a fixed hourly wage or salary, with less direct involvement in sales. Compensation can vary based on experience, location, and shop size.

What are the key skills and qualifications needed to thrive in the Gm Service Advisor position, and why are they important?

To excel as a GM Service Advisor, you need strong automotive knowledge, customer service skills, and familiarity with dealership service processes, often backed by a high school diploma or equivalent. Experience with dealership management systems like Reynolds & Reynolds or CDK, as well as OEM-specific certifications, is commonly preferred. Outstanding communication, problem-solving abilities, and a customer-focused attitude help set top performers apart. These competencies ensure accurate diagnoses, exceptional client experiences, and smooth coordination between customers and technical staff.

More about Gm Service Advisor jobs
What are the most commonly searched types of Gm Service Advisor jobs? The most popular types of Gm Service Advisor jobs are:
What states have the most Gm Service Advisor jobs? States with the most job openings for Gm Service Advisor jobs include:
Infographic showing various Gm Service Advisor job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, and 21% Part Time. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

$75K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Job description

Job Summary:

Central GMC of Norwood is seeking a dedicated and experienced GM Service Advisor to join our team in Norwood, MA. In this role, you will be the primary point of contact for our valued customers, providing exceptional service and ensuring their vehicle maintenance and repair needs are met efficiently and effectively. You will work closely with our service technicians and management team to deliver a seamless and satisfying customer experience.

  Responsibilities
  • Greet customers promptly and professionally, assessing their service needs.
  • Provide accurate and detailed estimates for vehicle repairs and maintenance.
  • Communicate effectively with technicians and customers to ensure timely service delivery.
  • Manage service orders, documentation, and billing processes.
  • Follow up with customers to ensure satisfaction and address any concerns.
  • Maintain up-to-date knowledge of GM vehicles, parts, and repair procedures.
  • Promote additional services and warranty programs when appropriate.
  Requirements
  • Previous experience as a Service Advisor or similar customer service role in an automotive dealership or repair shop.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to work efficiently in a fast-paced environment.
  • Proficiency with dealership management systems and basic computer applications.
  • A passion for automotive service and customer satisfaction.
  Benefits
  • Competitive annual pay ranging from $75,000.00 to $120,000.00, paid bi-weekly.
  • Comprehensive health, dental, and vision insurance plans.
  • Paid time off and holiday pay.
  • 401(k) retirement savings plan with company match.
  • Ongoing training and professional development opportunities.
  • Employee vehicle purchase privileges.
  •  Valid driver's license and clean driving record
  •  Must be able to pass a background and drug test
  About the Company

Central GMC of Norwood is a trusted automotive dealership committed to delivering outstanding service and quality vehicles to the Norwood, MA community. With a focus on integrity, professionalism, and customer satisfaction, we strive to maintain a welcoming and supportive environment for both our customers and employees. Join us and become part of a dedicated team passionate about excellence in automotive service.


EEOC Statement:
At Central  GMC of Norwood, we are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected characteristic. We are proud to be an inclusive workplace and promote diversity in all aspects of our business.