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Gm Service Advisor Jobs (NOW HIRING)

Palmen Buick GMC Cadillac

Service Advisor

Kenosha, WI · On-site

Reporting to our Service Manager, our Service Advisor will oversee our GM service department ensuring that customers receive prompt, courteous, and effective service. A large part of this role will ...

Palmen Buick GMC Cadillac

Service Advisor

Kenosha, WI · On-site

Reporting to our Service Manager, our Service Advisor will oversee our GM service department ensuring that customers receive prompt, courteous, and effective service. A large part of this role will ...

Palmen Buick GMC Cadillac

Service Advisor

Kenosha, WI · On-site

Reporting to our Service Manager, our Service Advisor will oversee our GM service department ensuring that customers receive prompt, courteous, and effective service. A large part of this role will ...

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Gm Service Advisor information

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How much do gm service advisor jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for gm service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are typical daily responsibilities for a GM Service Advisor?

As a GM Service Advisor, your daily tasks generally include greeting customers, evaluating their vehicle concerns, creating service tickets, and providing clear explanations of needed repairs or maintenance. You'll coordinate between customers and technicians, keep clients updated on job status, and ensure all work estimates and invoices are accurate. Working in a fast-paced dealership environment, you’ll collaborate closely with service managers and parts departments. This role is integral to delivering a positive customer experience and maintaining strong client relationships.

Is it worth being a service advisor?

A service advisor is a customer-facing role in automotive service departments that involves communicating repair needs, estimating costs, and coordinating with technicians. It can be a rewarding career with opportunities for advancement, especially for those with strong communication and organizational skills, and often includes commission or bonus potential. The role typically requires knowledge of automotive systems and certifications such as ASE, and offers a stable schedule aligned with dealership or repair shop hours.

How much do service advisors make starting?

Starting salaries for Gm Service Advisors typically range from $30,000 to $45,000 annually, depending on location, experience, and dealership size. Many positions also offer commissions or bonuses based on sales and customer satisfaction, which can increase overall earnings.

What is a GM Service Advisor job?

A GM Service Advisor serves as the primary point of contact between customers and the service department at a General Motors dealership. They assess vehicle issues, suggest necessary repairs, provide cost estimates, and ensure efficient communication between technicians and customers. Their role involves excellent customer service, technical knowledge, and organizational skills to enhance the overall service experience.

Where do service advisors make the most money?

Service advisors tend to earn higher salaries in regions with a higher cost of living and in larger dealerships or luxury brands that offer better compensation packages. Factors such as experience, certifications, and the size of the service department also influence earning potential.

How do car dealership service advisors get paid?

Car dealership service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts they generate. They may also receive incentives for meeting performance targets and often need strong customer service skills to succeed in their role.

What are the key skills and qualifications needed to thrive in the Gm Service Advisor position, and why are they important?

To excel as a GM Service Advisor, you need strong automotive knowledge, customer service skills, and familiarity with dealership service processes, often backed by a high school diploma or equivalent. Experience with dealership management systems like Reynolds & Reynolds or CDK, as well as OEM-specific certifications, is commonly preferred. Outstanding communication, problem-solving abilities, and a customer-focused attitude help set top performers apart. These competencies ensure accurate diagnoses, exceptional client experiences, and smooth coordination between customers and technical staff.

More about Gm Service Advisor jobs
What are the most commonly searched types of Gm Service Advisor jobs? The most popular types of Gm Service Advisor jobs are:
What states have the most Gm Service Advisor jobs? States with the most job openings for Gm Service Advisor jobs include:
What job categories do people searching Gm Service Advisor jobs look for? The top searched job categories for Gm Service Advisor jobs are:
Gm Service Advisor jobs near you
Infographic showing various Gm Service Advisor job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Service Advisor

Palmen Buick GMC Cadillac

Kenosha, WI • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Reporting to our Service Manager, our Service Advisor will oversee our GM service department ensuring that customers receive prompt, courteous, and effective service. A large part of this role will be customer service however, this person will also be responsible for much of the service staff. Those duties include management of time inventory, enforcing company policies and standards, and compliance with state laws and regulations. We strongly prefer someone with experience with GM however, it is not required. This opportunity will not last long with our competitive salary, bonus, and company benefits! 

What We Offer:

We've recently updated our offered benefits and wages to stay competitive with the rising hiring demands. We're looking for the BEST to grow our family here at Palmen and our wages and benefits reflect that. 

  • Paid Time Off and flexible scheduling to ensure a healthy work/life balance
  • Creative and competitive pay plan options 
  • Health, dental, and vision insurance
  • 401K program with company match 

Responsibilities (not limited to):

  • Oversee service orders and flow of Service Drive Lanes

  • Ensure that customers receive prompt, courteous, and effective service

  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer

  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer have the best experience possible

  • Ensure the daily inventory of technicians' time is consistently sold to service customers

  • Answer technical questions about vehicle problems, warranties, services, and repair

Qualifications:

  • Valid driver’s license and a clean driving record

  • Willing to submit to pre-employment background check and drug screen

  • GM Dealership experience as a Service Advisor strongly preferred 

  • CDK/ADP knowledge a must

  • Strong time management skills

 

Here at Palmen Auto Stores we live and work in the community. We're your neighbor, your friend and ultimately your support. It is our promise to treat you like family, whether you are servicing your vehicle or purchasing a new one, we're excited you're here. Palmen Motors has been family owned and operated by the Palmen family for over 85 years and the majority of our staff have been with us for decades as well. Don't be surprised if you find that the employee you're working with has been here for 5, 10, 20 or even 30 years! Here at Palmen Motors, we take pride in the fact that we've assembled one of the best teams in the business and we're looking to grow that team!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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