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Chrysler Service Advisor Jobs (NOW HIRING)

Don Wood, Inc

Chrysler Service Advisor

Rockbridge, OH · On-site

Don Wood Chrysler Dodge Jeep Ram is hiring a Service Advisor! Our new Chrysler Store, conveniently located right off State Route 33 in scenic Rockbridge, Ohio, is seeking an individual to assist in ...

Don Wood, Inc

Chrysler Service Advisor

Rockbridge, OH · On-site

Don Wood Chrysler Dodge Jeep Ram is hiring a Service Advisor! Our new Chrysler Store, conveniently located right off State Route 33 in scenic Rockbridge, Ohio, is seeking an individual to assist in ...

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Chrysler Service Advisor information

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$12

$25

$45

How much do chrysler service advisor jobs pay per hour?

As of May 28, 2026, the average hourly pay for chrysler service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Chrysler Service Advisor, and why are they important?

To thrive as a Chrysler Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with additional technical training preferred. Familiarity with dealership management systems (DMS), Chrysler-specific diagnostic tools, and manufacturer certification programs is often required. Excellent communication, problem-solving, and organizational skills help you build trust with customers and coordinate effectively with technicians. These competencies are essential for delivering a positive customer experience, ensuring accurate service recommendations, and maintaining efficient dealership operations.

How does a Chrysler Service Advisor typically collaborate with technicians and customers to ensure efficient vehicle repairs?

A Chrysler Service Advisor acts as the communication bridge between customers and technicians. They listen to customers' concerns, accurately document issues, and relay this information to the service team. Throughout the repair process, Service Advisors keep customers updated on progress, clarify technical details, and obtain approvals for additional work if needed. Regular collaboration with technicians ensures that all necessary repairs are identified and completed promptly, resulting in high customer satisfaction and efficient service operations.

What does a Chrysler Service Advisor do?

A Chrysler Service Advisor acts as a liaison between customers and the service department at a Chrysler dealership or authorized service center. They greet customers, listen to their vehicle concerns, and help identify necessary maintenance or repair services. Service Advisors prepare estimates, explain recommended services, and keep customers informed about the status of their vehicles. They also coordinate with technicians to ensure work is completed efficiently and customer satisfaction is maintained.

What is the difference between Chrysler Service Advisor vs Automotive Service Advisor?

AspectChrysler Service AdvisorAutomotive Service Advisor
CertificationsManufacturer-specific training, ASE certifications often preferredASE certifications highly valued, manufacturer training optional
Work EnvironmentDealerships specializing in Chrysler vehiclesVarious auto repair shops and dealerships
Employer & Industry UsagePrimarily Chrysler dealershipsBroadly used across multiple brands and independent shops
Search & Comparison IntentPeople comparing dealership-specific rolesPeople seeking general automotive service roles

The main difference between a Chrysler Service Advisor and an Automotive Service Advisor lies in the manufacturer-specific training and work environment. Chrysler Service Advisors typically work at Chrysler dealerships and have manufacturer-specific certifications, while Automotive Service Advisors work across various brands and independent shops, often focusing on general automotive knowledge. Both roles require excellent customer service skills and technical understanding, but Chrysler Service Advisors are specialized in Chrysler vehicles and dealership procedures.

More about Chrysler Service Advisor jobs
What cities are hiring for Chrysler Service Advisor jobs? Cities with the most Chrysler Service Advisor job openings:
What states have the most Chrysler Service Advisor jobs? States with the most job openings for Chrysler Service Advisor jobs include:
What job categories do people searching Chrysler Service Advisor jobs look for? The top searched job categories for Chrysler Service Advisor jobs are:
Chrysler Service Advisor jobs near you
Infographic showing various Chrysler Service Advisor job openings in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 13% Physical, and 87% Hybrid job distribution, with an average salary of $53,941 per year, or $25.9 per hour.
Chrysler Service Advisor

Chrysler Service Advisor

Don Wood, Inc

Rockbridge, OH

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 hours ago

Job description

Don Wood Chrysler Dodge Jeep Ram is hiring a Service Advisor!

Our new Chrysler Store, conveniently located right off State Route 33 in scenic Rockbridge, Ohio, is seeking an individual to assist in writing repair orders, providing excellent customer service, and ensuring customer retention.

Service Advisors will:

- Greet customers and assist them with any inquiries they may have

-Perform vehicle walk around inspections and document customer concerns to enable the Technician to properly diagnose and service the vehicle

-Consult with customer on applicable service specials

-Prioritize required services and be prepared to provide options upon request

-Document declines for services and ask for follow-up on future service considerations

-Keep customer informed on completion times, service expenses, and possible changes

-Remain involved with the delivery of the vehicle to customer upon completion to assure all customer concerns can be addressed

-Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

-Spend quality time building relationship with the customer.

-Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle.

In order to be successful in the position, Applicants must:

-Possess a positive attitude with outgoing personality

-Must have understanding of Ford vehicles and of automotive service repair

-Must be willing to undergo a background check and pre-employment drug screen

-Must have a valid driver's license

-Previous Service Writer experience is preferred but not required

What you can expect from Don Wood Chrysler:

-Medical, Dental, Vision, Life, Accidental insurance

-Employer matched 401K

-Merit pay increases

-Holiday and Paid time off