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Infiniti Service Advisor Jobs (NOW HIRING)

INFINITI of Apex

$45 - $85/hr

AUTOMOTIVE SERVICE ADVISOR INFINITI APEX Hanna Infiniti of Apex - Apex, NC, Apex, NC, US 8 days ago Requisition ID: 1178 Salary Range: $45,000.00 To $85,000.00 Annually Job Posting Title AUTOMOTIVE ...

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Priority INFINITI

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Automotive Service Advisor

Chesapeake, VA · On-site

$60K - $150K/yr

Priority INFINITI has immediate openings for Automotive Service Advisors. There has never been a better time to advance your career in the automotive industry. Apply today. Busy shop with tons of ...

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Infiniti Service Advisor information

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$12

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$45

How much do infiniti service advisor jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for infiniti service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What does an Infiniti Service Advisor do?

An Infiniti Service Advisor acts as the main point of contact between customers and the service department at Infiniti dealerships. They assess vehicle issues, recommend maintenance or repairs, provide cost estimates, and communicate updates throughout the service process. Service Advisors also coordinate with technicians to ensure work is performed efficiently and meet manufacturer standards. Their role is crucial for ensuring customer satisfaction and maintaining the performance of Infiniti vehicles.

What skills and qualifications are needed to be an Infiniti Service Advisor?

To thrive as an Infiniti Service Advisor, you need in-depth automotive knowledge, strong customer service skills, and ideally experience or certification in service advising. Familiarity with dealership management systems (DMS), scheduling software, and manufacturer-specific diagnostic tools is typically required. Outstanding communication, problem-solving abilities, and time management set top performers apart in this role. These skills ensure efficient service operations, high customer satisfaction, and repeat business for the dealership.

What challenges do Infiniti Service Advisors face when managing customer expectations?

Infiniti Service Advisors often encounter the challenge of balancing customer expectations with realistic repair timelines and costs. Customers may expect immediate solutions or warranty coverage for all repairs, so strong communication skills are essential to explain diagnostics, recommended services, and associated expenses transparently. Advisors also need to coordinate closely with technicians and parts departments to provide accurate updates, ensuring a smooth and positive customer experience. Successfully managing these dynamics helps build trust and repeat business.

What is the difference between Infiniti Service Advisor vs Toyota Service Advisor?

AspectInfiniti Service AdvisorToyota Service Advisor
Required CredentialsHigh school diploma, automotive service certifications, customer service skillsHigh school diploma, automotive certifications, customer service skills
Work EnvironmentLuxury dealership, specialized in Infiniti vehiclesMass-market dealership, Toyota vehicles
Employer & Industry UsageUsed in luxury automotive industry, customer-focused rolesUsed in mainstream automotive industry, service and sales roles

Both Infiniti Service Advisors and Toyota Service Advisors require similar credentials and work in dealership environments, but Infiniti Service Advisors focus on luxury vehicle brands, offering specialized customer service for Infiniti clients. Toyota Service Advisors work with mass-market vehicles, serving a broader customer base. The roles are comparable in skills but differ in brand specialization and customer expectations.

Do Infiniti Service Advisors get paid more than mechanics?

Infiniti Service Advisors typically earn higher wages than mechanics because they handle customer interactions, estimate repairs, and sell services, which often include commission or bonuses. Mechanics usually have a fixed hourly rate or salary focused on technical repair work. Compensation can vary based on experience, location, and dealership policies.

Is an Infiniti Service Advisor at a dealership a hard job?

An Infiniti Service Advisor at a dealership is a customer-facing role that requires strong communication, organization, and technical knowledge of vehicle repairs and maintenance. The job can be demanding due to high customer expectations, multitasking, and meeting sales or service goals, but it also offers structured schedules and training opportunities. Success often depends on interpersonal skills and the ability to handle stressful situations efficiently.
More about Infiniti Service Advisor jobs

What states have the most Infiniti Service Advisor jobs?

States with the most job openings for Infiniti Service Advisor jobs include:

What job categories do people searching Infiniti Service Advisor jobs look for?

The top searched job categories for Infiniti Service Advisor jobs are:

Infiniti Service Advisor jobs near you
Infographic showing various Infiniti Service Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

INFINITI Service Advisor

Cerritos Nissan & Infiniti

Cerritos, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Key responsibilities

  • Oversee service orders and flow of Drive Lane to ensure prompt, courteous, and effective service for customers

  • Take ownership of the customer's experience by carrying out additional assignments to leave a positive impression

  • Answer technical questions about vehicle problems, warranties, services, and repairs

Job description

Nissan Job Opportunities Near Me
Do you have a passion for cars and find excitement in the latest designs and features, then we want you on our team! We are currently looking for talented individuals to join the sales team at Cerritos INFINITI. Working with us is a great way to launch a career in auto sales, and it's a great way to learn more about the industry. Here, you'll get the opportunity to learn more about the industry while meeting new people. How exciting is the chance to drive a variety of amazing vehicles each day while helping someone make a decision on purchasing a vehicle?
Why Join Our Winning Team?
Our team is full of talented and skilled people who find it a pleasure to take care of our customers. Today, many clients have the luxury of finding information online. Here at Cerritos Nissan our sales team are just as knowledgeable about the information on features and benefits of our vehicles. Our team is entrusted to advise our customers, helping them make the best decision to meet their needs. Come and apply with Cerritos Nissan today.
Benefits:
  • Medical, dental and vision insurance
  • Life insurance available
  • 401(K)
  • Paid Vacation
  • Paid sick time
  • Disability available
  • Flex spending plan
  • Employee Discounts

Responsibilities
  • Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensure the daily inventory of technicians' time is consistently sold to service customers
  • Distribute work between technicians efficiently
  • Answer technical questions about vehicle problems, warranties, services, and repairs
  • Maintain Customer Success Index at or above company standards
  • Assist in diagnosing vehicle problems; order parts and tools as necessary
  • Oversee administration of warranty claims as well as training and supervising of service department
  • Reinforces company policies and adheres to company standards
  • Encourages compliance with applicable laws and regulations
  • Maintain good working relationship with factory(s) and foster positive employee relations

Qualifications
  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance
  • Consistent record of service and sales success
  • Strong record of positive customer satisfaction results
  • Team oriented and self-motivated
  • Able to work with little supervision
  • Clean driving record and valid driver's license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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