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Infiniti Service Advisor information

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$12

$25

$45

How much do infiniti service advisor jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for infiniti service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What does an Infiniti Service Advisor do?

An Infiniti Service Advisor acts as the main point of contact between customers and the service department at Infiniti dealerships. They assess vehicle issues, recommend maintenance or repairs, provide cost estimates, and communicate updates throughout the service process. Service Advisors also coordinate with technicians to ensure work is performed efficiently and meet manufacturer standards. Their role is crucial for ensuring customer satisfaction and maintaining the performance of Infiniti vehicles.

Is it hard to be a service advisor at a dealership?

Being a service advisor at a dealership requires strong communication skills, technical knowledge of vehicles, and the ability to manage customer relationships. The role can be demanding due to multitasking, meeting sales goals, and handling customer concerns, but it also offers opportunities for growth and earning potential with experience and certifications. Success often depends on interpersonal skills and familiarity with dealership management systems.

How do car dealership service advisors get paid?

Car dealership service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts they generate. They may also receive incentives for customer satisfaction and retention, with compensation often tied to performance metrics and experience levels.

Where do service advisors make the most money?

Service advisors tend to earn higher salaries at dealerships or service centers that specialize in luxury or high-end vehicles, as these locations often offer higher commissions and bonuses. Additionally, experienced advisors with strong customer service skills and certifications can increase their earning potential, especially in regions with higher living costs or demand for automotive services.

What are some common challenges Infiniti Service Advisors face when managing customer expectations?

Infiniti Service Advisors often encounter the challenge of balancing customer expectations with realistic repair timelines and costs. Customers may expect immediate solutions or warranty coverage for all repairs, so strong communication skills are essential to explain diagnostics, recommended services, and associated expenses transparently. Advisors also need to coordinate closely with technicians and parts departments to provide accurate updates, ensuring a smooth and positive customer experience. Successfully managing these dynamics helps build trust and repeat business.

Does Infiniti drug test?

Infiniti service advisors are typically subject to drug testing as part of the hiring process, especially at dealerships that follow standard employment policies. Testing may include urine or saliva tests and is often required before or during employment to ensure a drug-free workplace. Policies can vary by location and dealership, so it is advisable to confirm with the specific employer.

What are the key skills and qualifications needed to thrive as an Infiniti Service Advisor, and why are they important?

To thrive as an Infiniti Service Advisor, you need in-depth automotive knowledge, strong customer service skills, and ideally experience or certification in service advising. Familiarity with dealership management systems (DMS), scheduling software, and manufacturer-specific diagnostic tools is typically required. Outstanding communication, problem-solving abilities, and time management set top performers apart in this role. These skills ensure efficient service operations, high customer satisfaction, and repeat business for the dealership.

What is the difference between Infiniti Service Advisor vs Toyota Service Advisor?

AspectInfiniti Service AdvisorToyota Service Advisor
Required CredentialsHigh school diploma, automotive service certifications, customer service skillsHigh school diploma, automotive certifications, customer service skills
Work EnvironmentLuxury dealership, specialized in Infiniti vehiclesMass-market dealership, Toyota vehicles
Employer & Industry UsageUsed in luxury automotive industry, customer-focused rolesUsed in mainstream automotive industry, service and sales roles

Both Infiniti Service Advisors and Toyota Service Advisors require similar credentials and work in dealership environments, but Infiniti Service Advisors focus on luxury vehicle brands, offering specialized customer service for Infiniti clients. Toyota Service Advisors work with mass-market vehicles, serving a broader customer base. The roles are comparable in skills but differ in brand specialization and customer expectations.

More about Infiniti Service Advisor jobs
What states have the most Infiniti Service Advisor jobs? States with the most job openings for Infiniti Service Advisor jobs include:
What job categories do people searching Infiniti Service Advisor jobs look for? The top searched job categories for Infiniti Service Advisor jobs are:
Infiniti Service Advisor jobs near you
Infographic showing various Infiniti Service Advisor job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.
SERVICE ADVISOR- Infiniti

SERVICE ADVISOR- Infiniti

Hanania Automotive Group

Jacksonville, FL • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Service Advisor – InfinitiDeliver Luxury Service. Build a Rewarding Career with Hanania Automotive Group.The Hanania Way Starts with Exceptional Customer Care.

At Hanania Automotive Group, we believe every customer deserves a first-class experience from the moment they arrive. We're looking for a customer-focused, results-driven Service Advisor to join our Infiniti Service Department. If you have a passion for delivering exceptional service, building lasting relationships, and helping customers maintain their vehicles, this is your opportunity to grow with one of the region's fastest-growing automotive groups.

As the link between our customers and our service technicians, you'll play a key role in ensuring every visit is seamless, transparent, and exceeds expectations.

The Hanania Advantage

At Hanania Automotive Group, we're committed to investing in our employees and creating opportunities for long-term success.

We Offer:
  • Competitive compensation with performance-based earning potential
  • The Hanania Advantage benefits package, including:
    • Medical, Dental & Vision Insurance
    • Voluntary Benefits
    • Company-Paid Life Insurance
    • 401(k) with Company Match
    • Paid Time Off (PTO) & Paid Leave Time (PLT)
  • Ongoing training and professional development
  • Career advancement opportunities throughout our growing organization
  • Employee discounts on vehicle purchases, parts, and service
  • A collaborative, supportive, and technology-driven workplace
What We're Looking For
  • Previous automotive Service Advisor experience preferred.
  • Infiniti, Nissan, or luxury/import dealership experience is a plus.
  • Outstanding customer service and communication skills.
  • Strong sales and relationship-building abilities.
  • Excellent organizational and time management skills.
  • Ability to multitask and thrive in a fast-paced environment.
  • Experience with dealership management systems and technology is preferred.
  • Valid driver's license with an acceptable driving record.
  • Must pass background check and hair follicle drug screen.
Why Hanania Automotive Group?

At Hanania Automotive Group, The Hanania Way is built on integrity, teamwork, innovation, and delivering an exceptional customer experience. We believe in empowering our employees, recognizing success, and creating careers that grow with our organization.

If you're passionate about luxury customer service, enjoy building relationships, and want to be part of a team that values excellence, apply today and experience The Hanania Advantage!

An Equal Opportunity Employer

Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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