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Infiniti Service Advisor Jobs (NOW HIRING)

Kelly Infiniti

Automotive Service Advisor

Danvers, MA · On-site

Come join our growing Service Department at Kelly Infiniti of Danvers! We have an opening for an experienced Automotive Service Advisor with a solid track record of performance and strong CSI scores.

Kelly Infiniti

Automotive Service Advisor

Danvers, MA · On-site

Come join our growing Service Department at Kelly Infiniti of Danvers! We have an opening for an experienced Automotive Service Advisor with a solid track record of performance and strong CSI scores.

Infiniti of Akron

Automotive Service Advisor

Akron, OH · On-site

The Automotive Service Advisor at Infiniti of Akron is responsible for providing exceptional customer service and knowledgeable advice to customers requiring automotive repairs and maintenance. This ...

Infiniti of Akron

Automotive Service Advisor

Akron, OH · On-site

The Automotive Service Advisor at Infiniti of Akron is responsible for providing exceptional customer service and knowledgeable advice to customers requiring automotive repairs and maintenance. This ...

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Infiniti Service Advisor information

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$12

$25

$45

How much do infiniti service advisor jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for infiniti service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What does an Infiniti Service Advisor do?

An Infiniti Service Advisor acts as the main point of contact between customers and the service department at Infiniti dealerships. They assess vehicle issues, recommend maintenance or repairs, provide cost estimates, and communicate updates throughout the service process. Service Advisors also coordinate with technicians to ensure work is performed efficiently and meet manufacturer standards. Their role is crucial for ensuring customer satisfaction and maintaining the performance of Infiniti vehicles.

Do Infiniti Service Advisors get paid more than mechanics?

Infiniti Service Advisors typically earn higher wages than mechanics because they focus on customer service, sales, and administrative tasks, often earning commissions or bonuses. Mechanics usually have a fixed hourly rate or salary based on technical skills and certifications. Compensation varies by location and experience but generally, Service Advisors have higher earning potential due to their role in generating revenue for the dealership.

What challenges do Infiniti Service Advisors face when managing customer expectations?

Infiniti Service Advisors often encounter the challenge of balancing customer expectations with realistic repair timelines and costs. Customers may expect immediate solutions or warranty coverage for all repairs, so strong communication skills are essential to explain diagnostics, recommended services, and associated expenses transparently. Advisors also need to coordinate closely with technicians and parts departments to provide accurate updates, ensuring a smooth and positive customer experience. Successfully managing these dynamics helps build trust and repeat business.

How hard is it to be an Infiniti Service Advisor at a dealership?

Becoming an Infiniti Service Advisor at a dealership requires strong customer service skills, technical knowledge of vehicles, and the ability to manage multiple tasks efficiently. The role often involves working with diagnostic tools, maintaining good communication with customers, and meeting sales or service goals, which can be demanding but manageable with experience and training.

What skills and qualifications are needed to be an Infiniti Service Advisor?

To thrive as an Infiniti Service Advisor, you need in-depth automotive knowledge, strong customer service skills, and ideally experience or certification in service advising. Familiarity with dealership management systems (DMS), scheduling software, and manufacturer-specific diagnostic tools is typically required. Outstanding communication, problem-solving abilities, and time management set top performers apart in this role. These skills ensure efficient service operations, high customer satisfaction, and repeat business for the dealership.

What is the difference between Infiniti Service Advisor vs Toyota Service Advisor?

AspectInfiniti Service AdvisorToyota Service Advisor
Required CredentialsHigh school diploma, automotive service certifications, customer service skillsHigh school diploma, automotive certifications, customer service skills
Work EnvironmentLuxury dealership, specialized in Infiniti vehiclesMass-market dealership, Toyota vehicles
Employer & Industry UsageUsed in luxury automotive industry, customer-focused rolesUsed in mainstream automotive industry, service and sales roles

Both Infiniti Service Advisors and Toyota Service Advisors require similar credentials and work in dealership environments, but Infiniti Service Advisors focus on luxury vehicle brands, offering specialized customer service for Infiniti clients. Toyota Service Advisors work with mass-market vehicles, serving a broader customer base. The roles are comparable in skills but differ in brand specialization and customer expectations.

More about Infiniti Service Advisor jobs

What states have the most Infiniti Service Advisor jobs?

States with the most job openings for Infiniti Service Advisor jobs include:

What job categories do people searching Infiniti Service Advisor jobs look for?

The top searched job categories for Infiniti Service Advisor jobs are:

Infiniti Service Advisor jobs near you
Infographic showing various Infiniti Service Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Automotive Service Advisor - Up to $150K Per Year

Priority INFINITI

Chesapeake, VA • On-site

$60K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Do you want to work at one of the busiest automotive dealerships in the region where your employer treats you like a member of the family? Priority INFINITI has immediate openings for Automotive Service Advisors. There has never been a better time to advance your career in the automotive industry. Apply today. Busy shop with tons of work.

We are seeking an energetic, multi-tasking, organized, personable, hard-working Service Advisor with verifiable references.

Must have automotive service experience.

Applicants must have a valid driver’s license and a clean driving record.

Priority INFINITI is part of Lithia Auto Group, America's leading auto dealer.

Our employee benefits include:

$100K to $150K per year based on experience and commission

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Advancement opportunities

Drug free work environment

Equal opportunity employer

Priority INFINITI

1812 Greenbrier Pkwy

Chesapeake, VA 23320

Submit your resume / work / education history to this job posting.

Please include your name, address, email address and phone number on your resume.

When can you interview and when can you start?

Company Description

We are part of Lithia Auto Group, America's leading auto dealer.