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Acura Service Advisor Jobs (NOW HIRING)

Busy Acura dealership seeking a self motivated, process driven individual to enhance our service team. Must have automotive service advisor and client relations experience. As a Service Advisor, you ...

Busy Acura dealership seeking a self motivated, process driven individual to enhance our service team. Must have automotive service advisor and client relations experience. As a Service Advisor, you ...

Busy Acura dealership seeking a self motivated, process driven individual to enhance our service team. Must have automotive service advisor and client relations experience. As a Service Advisor, you ...

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Acura Service Advisor information

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$12

$25

$45

How much do acura service advisor jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for acura service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is an Acura Service Advisor?

An Acura Service Advisor is a professional who serves as the main point of contact between customers and the service department at an Acura dealership. They assess vehicle issues, recommend necessary repairs and maintenance, provide cost estimates, and coordinate service appointments. Their role includes explaining repairs to customers, ensuring high customer satisfaction, and maintaining communication between the customer and service technicians. Strong automotive knowledge, customer service skills, and the ability to multitask are essential for this role.

What are the typical daily responsibilities of an Acura Service Advisor?

As an Acura Service Advisor, your day typically involves greeting customers, assessing their vehicle concerns, generating repair orders, and communicating with both technicians and customers throughout the service process. You will provide service estimates, explain recommended maintenance or repairs, and ensure that customers are informed every step of the way. The role requires balancing administrative tasks like scheduling appointments and updating service records with maintaining high levels of customer satisfaction. You'll also frequently coordinate with parts departments and assist in quality control checks, making organizational and multitasking skills especially important.

What are the key skills and qualifications needed to thrive as an Acura Service Advisor?

To thrive as an Acura Service Advisor, you need a solid understanding of automotive repair processes, customer service excellence, and often a high school diploma or equivalent, with some dealerships preferring post-secondary automotive training. Familiarity with dealership management systems (DMS) like Reynolds & Reynolds, as well as OEM-specific software, is highly beneficial. Outstanding communication, problem-solving abilities, and the capacity to build rapport with both customers and technicians will set you apart. These skills are crucial for delivering a seamless service experience, accurately relaying technical information, and fostering customer loyalty in a fast-paced dealership environment.

Do Acura Service Advisors get paid more than mechanics?

Acura Service Advisors typically earn higher wages than mechanics because they handle customer interactions, estimate repairs, and sell services, which often include commission or bonuses. Mechanics usually have a fixed hourly wage or salary, while Service Advisors' pay can vary based on sales performance and experience.

How hard is it to be an Acura Service Advisor at a dealership?

Becoming an Acura Service Advisor at a dealership requires strong communication skills, technical knowledge of vehicles, and customer service experience. The role involves managing repair orders, explaining technical issues to customers, and working in a fast-paced environment, often with a schedule that includes weekends and evenings.

Is it worth being an Acura Service Advisor?

Being an Acura Service Advisor can be a rewarding career with opportunities for customer interaction, technical knowledge, and sales skills. The role typically offers a stable income, commissions, and benefits, with the potential for career advancement within automotive service departments.
More about Acura Service Advisor jobs

What cities are hiring for Acura Service Advisor jobs?

Cities with the most Acura Service Advisor job openings:

What states have the most Acura Service Advisor jobs?

States with the most job openings for Acura Service Advisor jobs include:

Infographic showing various Acura Service Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Acura Service Advisor

Asbury Automotive Group

Greensboro, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Asbury Automotive rating

6.2

Company rating: 6.2 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

104th of 159 rated car dealerships


Job description

Job Description

Crown Acura of Greensboro, a subsidiary of Asbury Automotive Group, which is the 5th largest automotive retailer in the country with over 80 stores and over 29 brands, is currently looking for a Service Advisor!

With our rich history of success and growth, we are looking to expand our workforce and are currently looking for driven, excited, dedicated individuals that are excited at the opportunity to join a winning team, and continue to drive home the culture of success that has been built.

We are looking for experienced service advisors to join our team, and help support our state of the art service facilities.

We run a large volume, so there is always opportunity to earn great, steady income for our advisors.

Qualifications


Job Responsibilities

  • Generating service order estimations and quotes for customers
  • Scheduling appointments, and maintaining an organized schedule
  • Conducting post-repair follow up
  • Resolving customer complaints
  • Continue to maintain Crown's value, quality, and integrity

Job Qualifications

  • Ability to work hard with limited supervision
  • Service Advisor experience preferred
  • Must be able to manage in a fast paced work environment
  • Must have great customer service skills
  • Must be able to pass pre-employments screens (Background & Drugs)


Full-Time Benefits

  • Medical, Dental and Vision Insurance Available
  • 401K Retirement
  • Flexible Medical Spending Accounts
  • Supplemental Life Insurance
  • Short Term and Long Term Disability Packages
  • Paid Vacation Time Off After 90 Days
  • Paid Training
  • Promotions from Within

If you have experience in any of the following apply now! Service Advisor, Sales Advisor, Service Consultant, Automotive Service Sales, Auto Service, Vehicle Service Sales, Auto Customer Service, Service Agent, Customer Service, Sales, Service Estimator, Estimator, Vehicle Estimator, Auto Estimator, Automotive Estimator, Service Advisor.




Apply Here: http://www.Click2Apply.net/2zvxgxc


Additional Information

All your information will be kept confidential according to EEO guidelines.


What Asbury Automotive employees say

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About Asbury Automotive

Sourced by ZipRecruiter

Asbury Automotive Group, based in Duluth, GA, US, is an eminent player in the automotive industry. Founded in 1995, it has evolved into one of the largest automotive retail and service companies in the US as featured on their website, asburyauto.com. Specializing in automotive dealership and related services, the company’s product line ranges across an extensive array of new and used vehicles, offering vehicle financing and insurance, as well as parts and service. Their mission is centered on enhancing the car ownership experience through a strategic blend of best-in-class results, operational excellence, and superior customer satisfaction.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

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