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Toyota Service Advisor Jobs (NOW HIRING)

Classic Toyota

Toyota Service Advisor

Waukegan, IL · On-site

Job Summary We are seeking a customer-focused and highly organized Toyota Service Advisor to join our service team. As the primary liaison between customers and the service department, the Service ...

Toyota of Hemet

Service advisor

Hemet, CA · On-site

$48K - $120K/yr

Job Type Full-time Description As a Toyota Service Advisor , your role involves being the primary point of contact for all automotive service and repair matters. Here are the key responsibilities:

Earl Stewart Toyota

Service Advisor

Lake Park, FL

Toyota Service Writer / Service Advisor * Greet customers and provide exceptional customer service throughout the repair process. * Listen to customer concerns and accurately document vehicle issues ...

Toyota of Hemet

Service advisor

Hemet, CA · On-site

$36K - $120K/yr

Description: As a Toyota Service Advisor , your role involves being the primary point of contact for all automotive service and repair matters. Here are the key responsibilities: * Customer ...

Earl Stewart Toyota

Service Advisor

Lake Park, FL · On-site

Toyota Service Writer / Service Advisor * Greet customers and provide exceptional customer service throughout the repair process. * Listen to customer concerns and accurately document vehicle issues ...

Earl Stewart Toyota

Service Advisor

Lake Park, FL · On-site

Toyota Service Writer / Service Advisor * Greet customers and provide exceptional customer service throughout the repair process. * Listen to customer concerns and accurately document vehicle issues ...

EARL STEWART TOYOTA

Service Advisor

Grand Lake, CO · On-site

$60 - $80/hr

Toyota Service Writer / Service Advisor * Greet customers and provide exceptional customer service throughout the repair process. * Listen to customer concerns and accurately document vehicle issues ...

Earl Stewart Toyota

Service Advisor

Lake Park, FL · On-site

Toyota Service Writer / Service Advisor * Greet customers and provide exceptional customer service throughout the repair process. * Listen to customer concerns and accurately document vehicle issues ...

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Toyota Service Advisor information

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How much do toyota service advisor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for toyota service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a Toyota Service Advisor?

Toyota Service Advisors are professionals who serve as the main point of contact between customers and the service department at a Toyota dealership. They are responsible for understanding customer concerns about their vehicles, explaining recommended services and repairs, and ensuring that the work is completed to the customer's satisfaction. Service Advisors also provide estimates, schedule appointments, and communicate with technicians to relay important information. Their goal is to provide excellent customer service while helping maintain the reliability and performance of Toyota vehicles.

What skills and qualifications are needed to thrive as a Toyota Service Advisor?

To thrive as a Toyota Service Advisor, you need solid automotive knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), Toyota-specific software, and service scheduling tools is essential. Strong communication, problem-solving, and organizational abilities help build trust with customers and coordinate efficiently with the service team. These skills ensure customer satisfaction, accurate service recommendations, and smooth workflow within the dealership.

What are common challenges Toyota Service Advisors face and how can they be managed effectively?

Toyota Service Advisors often juggle multiple tasks, such as communicating with customers, coordinating with technicians, and managing repair timelines. A common challenge is balancing customer expectations with realistic service schedules, especially during busy periods. Effective time management, clear communication, and a strong understanding of Toyota’s service protocols can help advisors navigate these challenges. Proactively updating customers and working closely with the service team also ensures a smoother workflow and higher customer satisfaction.

What is the difference between Toyota Service Advisor vs Automotive Service Advisor?

AspectToyota Service AdvisorAutomotive Service Advisor
CertificationsManufacturer-specific training, ASE certificationsASE certifications, general automotive training
Work EnvironmentDealerships, specifically ToyotaVarious automotive service centers, independent shops, dealerships
Job ResponsibilitiesCustomer communication, service recommendations, warranty processingCustomer interaction, service sales, repair order management

Both roles involve customer service and automotive knowledge, but Toyota Service Advisors focus on Toyota-specific procedures and warranty work within dealerships, while Automotive Service Advisors work across various brands and independent shops. The core skills overlap, but certifications and brand-specific training distinguish them.

Do Toyota Service Advisors get commission?

Toyota Service Advisors often earn a combination of a base salary and commissions or bonuses based on sales of services and parts. Their compensation can vary by dealership and may include performance incentives to encourage upselling and customer satisfaction. Skills in communication and product knowledge are important for success in this role.
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What cities are hiring for Toyota Service Advisor jobs?

Cities with the most Toyota Service Advisor job openings:

What states have the most Toyota Service Advisor jobs?

States with the most job openings for Toyota Service Advisor jobs include:

What job categories do people searching Toyota Service Advisor jobs look for?

The top searched job categories for Toyota Service Advisor jobs are:

Toyota Service Advisor jobs near you
Infographic showing various Toyota Service Advisor job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Toyota Service Advisor

Classic Toyota

Waukegan, IL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Description:

 Job Summary


We are seeking a customer-focused and highly organized Toyota Service Advisor to join our service team. As the primary liaison between customers and the service department, the Service Advisor is responsible for delivering an exceptional customer experience while coordinating vehicle maintenance and repair services. The ideal candidate possesses excellent communication skills, strong automotive knowledge, and a commitment to providing honest recommendations and outstanding customer service.


Job Responsibilities

  • Greet customers promptly and professionally upon arrival.
  • Listen to customer concerns and accurately document vehicle issues and service requests.
  • Prepare repair orders with detailed descriptions of customer concerns and requested services.
  • Recommend manufacturer-recommended maintenance and additional services based on vehicle inspections.
  • Communicate repair estimates, timelines, and service recommendations clearly and professionally.
  • Obtain customer authorization before performing additional repairs or services.
  • Coordinate workflow with technicians to ensure timely completion of repairs.
  • Monitor repair progress and proactively communicate updates to customers.
  • Review completed repairs with customers and explain services performed.
  • Ensure all repair orders are accurate, complete, and properly documented for warranty and billing purposes.
  • Schedule service appointments and manage daily service traffic.
  • Maintain regular communication with customers regarding vehicle status and estimated completion times.
  • Promote customer satisfaction by resolving concerns promptly and professionally.
  • Meet or exceed dealership customer satisfaction, sales, and productivity goals.
  • Maintain knowledge of Toyota maintenance schedules, warranty policies, recalls, and service campaigns.
  • Follow all dealership policies, manufacturer requirements, and safety procedures.
Requirements:

Qualifications

  • High school diploma or GED required.
  • Previous experience as an Automotive Service Advisor or in automotive customer service preferred.
  • Strong knowledge of automotive maintenance and repair processes.
  • Excellent customer service, communication, and interpersonal skills.
  • Ability to explain technical information in a clear and understandable manner.
  • Strong organizational and multitasking skills.
  • Proficiency with dealership management systems (DMS) and computer applications.
  • Ability  to work efficiently in a fast-paced environment.
  • Valid driver's license with an acceptable driving record.

Physical Requirements

  • Ability to stand and walk for extended periods.
  • Ability to enter and exit customer vehicles and perform visual inspections.

Compensation & Benefits

  • Competitive base salary plus performance-based commission or bonus opportunities.
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • 401(k) with company match.
  • Paid manufacturer training and professional development.
  • Employee discounts on vehicle purchases, parts, and service.
  • Opportunities for career advancement within the dealership.



Work Environment


This position is performed in a fast-paced automotive service department with frequent interaction between customers, technicians, and dealership staff. Evening and Saturday hours may be required.

Equal Opportunity Employer

We are an Equal Opportunity Employer committed to fostering an inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.