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Toyota Service Advisor Jobs (NOW HIRING)

Toyota of Hemet

Service advisor

Hemet, CA · On-site

$48K - $120K/yr

Job Type Full-time Description As a Toyota Service Advisor , your role involves being the primary point of contact for all automotive service and repair matters. Here are the key responsibilities:

Toyota of Hemet

Service advisor

Hemet, CA · On-site

$36K - $120K/yr

Description: As a Toyota Service Advisor , your role involves being the primary point of contact for all automotive service and repair matters. Here are the key responsibilities: * Customer ...

Lithia

Toyota Service Advisor

Chesapeake, VA

L0588 Priority Toyota Chesapeake Are You a Rockstar Service Advisor Looking for a Better Opportunity? Priority Toyota Chesapeake is Looking for you! Priority Toyota Chesapeake is searching for a ...

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Toyota Service Advisor information

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$45

How much do toyota service advisor jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for toyota service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What does it take to be a Service Advisor at a dealership?

A Service Advisor at a dealership typically needs strong communication and customer service skills, basic automotive knowledge, and the ability to explain technical issues clearly. Relevant experience in auto repair or service writing, along with familiarity with dealership management systems, is often required. Certifications like ASE or manufacturer-specific training can enhance prospects.

How are Toyota service advisors compensated?

Toyota service advisors are typically compensated through a combination of base salary and commissions or bonuses based on the sales of parts and services. They may also receive benefits such as health insurance and paid time off, and their earnings can vary depending on experience, location, and dealership performance.

What is the role of Service Advisor in Toyota?

A Toyota Service Advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, recommend repairs, prepare estimates, and communicate service progress, often using dealership management software. Strong communication skills and automotive knowledge are essential for this role.

What are the key skills and qualifications needed to thrive as a Toyota Service Advisor, and why are they important?

To thrive as a Toyota Service Advisor, you need solid automotive knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), Toyota-specific software, and service scheduling tools is essential. Strong communication, problem-solving, and organizational abilities help build trust with customers and coordinate efficiently with the service team. These skills ensure customer satisfaction, accurate service recommendations, and smooth workflow within the dealership.

What is the difference between Toyota Service Advisor vs Automotive Service Advisor?

AspectToyota Service AdvisorAutomotive Service Advisor
CertificationsManufacturer-specific training, ASE certificationsASE certifications, general automotive training
Work EnvironmentDealerships, specifically ToyotaVarious automotive service centers, independent shops, dealerships
Job ResponsibilitiesCustomer communication, service recommendations, warranty processingCustomer interaction, service sales, repair order management

Both roles involve customer service and automotive knowledge, but Toyota Service Advisors focus on Toyota-specific procedures and warranty work within dealerships, while Automotive Service Advisors work across various brands and independent shops. The core skills overlap, but certifications and brand-specific training distinguish them.

What are some common challenges Toyota Service Advisors face and how can they be managed effectively?

Toyota Service Advisors often juggle multiple tasks, such as communicating with customers, coordinating with technicians, and managing repair timelines. A common challenge is balancing customer expectations with realistic service schedules, especially during busy periods. Effective time management, clear communication, and a strong understanding of Toyota’s service protocols can help advisors navigate these challenges. Proactively updating customers and working closely with the service team also ensures a smoother workflow and higher customer satisfaction.

Is a Service Advisor a hard job?

A Toyota Service Advisor role involves customer interaction, scheduling repairs, and explaining technical issues, which can be demanding due to the need for strong communication and multitasking skills. The job often requires working in a fast-paced environment and may involve handling difficult customer situations, but it also offers opportunities for skill development and career growth.

What are Toyota Service Advisors?

Toyota Service Advisors are professionals who serve as the main point of contact between customers and the service department at a Toyota dealership. They are responsible for understanding customer concerns about their vehicles, explaining recommended services and repairs, and ensuring that the work is completed to the customer's satisfaction. Service Advisors also provide estimates, schedule appointments, and communicate with technicians to relay important information. Their goal is to provide excellent customer service while helping maintain the reliability and performance of Toyota vehicles.
More about Toyota Service Advisor jobs
What cities are hiring for Toyota Service Advisor jobs? Cities with the most Toyota Service Advisor job openings:
What states have the most Toyota Service Advisor jobs? States with the most job openings for Toyota Service Advisor jobs include:
What job categories do people searching Toyota Service Advisor jobs look for? The top searched job categories for Toyota Service Advisor jobs are:
Toyota Service Advisor jobs near you
Infographic showing various Toyota Service Advisor job openings in the United States as of June 2026, with employment types broken down into 7% Locum Tenens, 6% Full Time, 81% Contract, and 6% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Toyota Service Advisor

Mills Auto Group

North Wilkesboro, NC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary:
The Toyota Service Advisor at Classic Toyota in North Wilkesboro, North Carolina is a Full Time, individual contributor role in the Auto industry. This position is responsible for providing exceptional customer service to Toyota vehicle owners by managing their service needs and ensuring their satisfaction. The Service Advisor will act as a liaison between the customer and the service technicians, ensuring all repairs and maintenance are communicated effectively and completed in a timely manner.
Compensation & Benefits:
This is a full-time, salaried position with competitive compensation and benefits package, including medical, dental, and vision insurance, 401k, paid time off, and employee discounts.
Responsibilities:
  • Greet customers and provide a friendly and welcoming atmosphere
  • Listen to customers' concerns and accurately document them
  • Utilize dealership and manufacturer service guidelines to determine necessary repairs and maintenance
  • Communicate maintenance or repair recommendations and costs to customers
  • Schedule and coordinate service appointments with customers
  • Maintain accurate records of services, repairs, and customer interactions
  • Manage service technicians' schedules and ensure timely completion of repairs
  • Follow up with customers to ensure satisfaction and address any concerns
  • Handle customer complaints and escalate as necessary
  • Inform customers of additional services or promotions offered by the dealership
  • Stay up-to-date on Toyota products, services, and promotions
  • Maintain a clean and organized service reception area

Requirements:
  • High school diploma or equivalent, some college or vocational training preferred
  • 1+ years of customer service experience, preferably in the automotive industry
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced, team-oriented environment
  • Knowledge of Toyota vehicles and their service requirements is a plus
  • Must be able to stand, walk, and bend for extended periods of time
  • Must have a valid driver's license
  • Ability to pass a background check and drug screening

EEOC Statement:
Mills Auto Group is an equal opportunity employer and a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other protected status under applicable laws. We are committed to a diverse and inclusive workplace and welcome individuals of all backgrounds to apply.

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