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Audi Service Advisor Jobs (NOW HIRING)

Audi Ontario

Audi Ontario Service Advisor

Ontario, CA

$80K - $150K/yr

Job Title: Audi Service Advisor Location: Audi Ontario - Ontario, CA Job Type: Full-Time About Us Walter's Auto Group has proudly served Southern California for over 50 years, delivering an ...

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Audi Huntsville

Audi Technician

Huntsville, AL · On-site

... Service Advisors and Audi Master Technicians - All the work you can handle available. Huntsville has business! - Start of the art digital inspection and recommendation system - Modern Rotary 2-post ...

Audi North Shore

Audi Service Advisor

Milwaukee, WI

Automotive Service Advisor Join Our Growing Team! International Autos is looking for a motivated, customer-focused Automotive Service Advisor to join our high-performing team. If you're outgoing ...

Audi Frederick

Audi Service Technician

Frederick, MD · On-site

$25 - $39/hr

Experience with Audi, Volkswagen (VW), or Porsche vehicles is preferred. This role ensures our ... Work closely with Service Advisors and other technicians to ensure efficient workflow and customer ...

Apply Early

Audi Huntsville

Audi Technician

Huntsville, AL · On-site

... Service Advisors and Audi Master Technicians - All the work you can handle available. Huntsville has business! - Start of the art digital inspection and recommendation system - Modern Rotary 2-post ...

Audi Huntsville

Audi Technician

Huntsville, AL

... Service Advisors and Audi Master Technicians - All the work you can handle available. Huntsville has business! - Start of the art digital inspection and recommendation system - Modern Rotary 2-post ...

Audi North Shore

Audi Service Advisor

Milwaukee, WI · On-site

Automotive Service Advisor Join Our Growing Team! International Autos is looking for a motivated, customer-focused Automotive Service Advisor to join our high-performing team. If you're outgoing ...

Audi Frederick

Audi Service Technician

Frederick, MD · On-site

$25 - $39/hr

Experience with Audi, Volkswagen (VW), or Porsche vehicles is preferred. This role ensures our ... Work closely with Service Advisors and other technicians to ensure efficient workflow and customer ...

Audi North Shore

Audi Service Advisor

Milwaukee, WI · On-site

Automotive Service Advisor Join Our Growing Team! International Autos is looking for a motivated, customer-focused Automotive Service Advisor to join our high-performing team. If you're outgoing ...

Audi Frederick

Audi Service Technician

Frederick, MD · On-site

Experience with Audi, Volkswagen (VW), or Porsche vehicles is preferred. This role ensures our ... Work closely with Service Advisors and other technicians to ensure efficient workflow and customer ...

Audi North Shore

Audi Service Advisor

Milwaukee, WI

Automotive Service Advisor Join Our Growing Team! International Autos is looking for a motivated, customer-focused Automotive Service Advisor to join our high-performing team. If you're outgoing ...

Apply Early

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Audi Service Advisor information

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How much do audi service advisor jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for audi service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Audi Service Advisor, and why are they important?

To thrive as an Audi Service Advisor, you need a solid understanding of automotive systems, strong customer service skills, and typically a high school diploma or equivalent, with some employers preferring automotive certifications. Familiarity with dealership management systems (DMS), service scheduling software, and Audi-specific diagnostic tools is often required. Exceptional communication, active listening, and problem-solving abilities help build trust with customers and ensure smooth service operations. These skills and qualities are vital for delivering a premium customer experience, ensuring efficient workflow, and maintaining customer loyalty in a competitive automotive market.

How much do you get paid to work at Audi?

Audi Service Advisors typically earn an average salary ranging from $40,000 to $70,000 per year, depending on experience, location, and dealership size. Compensation may also include commissions or bonuses based on sales and customer satisfaction.

What is an Audi service advisor?

An Audi service advisor is a customer service professional who acts as a liaison between customers and the service department. They schedule repairs, explain maintenance options, and ensure customer satisfaction while coordinating with technicians to facilitate vehicle service and repairs.

How do car dealership service advisors get paid?

Car dealership service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for meeting performance targets and often work in a customer service environment that values communication and technical knowledge.

What is the difference between Audi Service Advisor vs Automotive Service Advisor?

AspectAudi Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma; dealership-specific training; knowledge of Audi modelsHigh school diploma; general automotive training; certifications like ASE helpful
Work EnvironmentLuxury dealership; specialized in Audi vehiclesVarious automotive service centers; general industry environment
Industry UsagePrimarily in luxury brand dealershipsAcross independent shops and dealerships
Job FocusCustomer service, vehicle repair scheduling, product knowledgeCustomer communication, repair order management, sales

Both roles involve customer interaction and vehicle service coordination, but Audi Service Advisors focus on luxury Audi vehicles within dealership settings, requiring specialized knowledge. Automotive Service Advisors work across various brands and environments, with broader automotive knowledge. The choice depends on the work environment and brand specialization.

What are some common challenges faced by Audi Service Advisors and how can they be effectively managed?

Audi Service Advisors often encounter challenges such as balancing multiple customer requests, communicating complex technical information, and managing expectations regarding repair timelines and costs. Success in this role requires strong organizational skills, clear communication, and a customer-centric approach. Advisors can address these challenges by staying proactive with updates, collaborating closely with technicians, and leveraging dealership systems to streamline workflow. Continuous training on Audi products and dealership processes also helps ensure high-quality service and customer satisfaction.

Is it worth being a service advisor?

A service advisor is a customer-facing role in automotive service departments that involves communicating repair needs, estimating costs, and coordinating with technicians. It can be a rewarding career with opportunities for commission, tips, and skill development in customer service and technical knowledge. However, it often requires strong communication skills, multitasking ability, and sometimes certification or training in automotive systems.
More about Audi Service Advisor jobs
What cities are hiring for Audi Service Advisor jobs? Cities with the most Audi Service Advisor job openings:
What states have the most Audi Service Advisor jobs? States with the most job openings for Audi Service Advisor jobs include:
What job categories do people searching Audi Service Advisor jobs look for? The top searched job categories for Audi Service Advisor jobs are:
Audi Service Advisor jobs near you
Infographic showing various Audi Service Advisor job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 98% Full Time, and 1% Temporary. Highlights an 100% Physical job distribution, with an average salary of $53,941 per year, or $25.9 per hour.
Audi Ontario Service Advisor

Audi Ontario Service Advisor

Audi Ontario

Ontario, CA

$80K - $150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Be an early applicant

Job description

Job Title: Audi Service Advisor

Location: Audi Ontario – Ontario, CA
Job Type: Full-Time

About Us

Walter’s Auto Group has proudly served Southern California for over 50 years, delivering an exceptional customer experience through our passion for premium brands, commitment to excellence, and dedication to our community. At Audi Ontario, we embody The Walter’s Difference—a culture built on integrity, teamwork, and continuous improvement.

Why Work With Us?

At Walter’s Auto Group, we believe our employees are the foundation of our success. We offer a collaborative, fast-paced environment with strong leadership support, ongoing training, and clear opportunities for growth within the organization.

What We Offer

  • Salary Range: $80,000- $150,000 annually (DOE; base + commission/bonus structure)
  • Paid training and Audi brand development
  • Medical, Dental, and Vision Insurance
  • 401(k) Plan
  • Paid Time Off and Paid Holidays
  • Career advancement opportunities within Walter’s Auto Group

Position Overview

The Audi Service Advisor serves as the primary point of contact between customers and the service department. This role is responsible for delivering an exceptional service experience by accurately diagnosing customer concerns, recommending maintenance and repair services, and ensuring clear communication throughout the repair process.

Essential Duties & Responsibilities

  • Greet customers promptly and professionally upon arrival
  • Listen to customer concerns and document them accurately on repair orders
  • Provide clear explanations of recommended services, repairs, timelines, and costs
  • Upsell maintenance and repair services based on Audi standards and vehicle needs
  • Communicate effectively with technicians regarding diagnostics and repair progress
  • Keep customers informed of vehicle status and obtain approvals as needed
  • Review completed work with customers and explain invoices at vehicle delivery
  • Ensure all repair orders are complete, accurate, and compliant with dealership and manufacturer standards
  • Maintain high CSI/CEI scores and uphold Audi brand expectations
  • Follow all dealership policies, procedures, and compliance requirements

Qualifications

  • Previous Service Advisor experience preferred (luxury brand experience a plus)
  • Strong customer service and communication skills
  • Ability to work in a fast-paced, team-oriented environment
  • Excellent organizational and time-management skills
  • Basic mechanical knowledge and understanding of automotive service processes
  • Proficiency with dealership management systems (CDK experience preferred)
  • Valid California driver’s license with an acceptable driving record

Physical & Schedule Requirements

  • Ability to stand, walk, and sit for extended periods
  • Occasional lifting up to 25 lbs
  • Must be available to work scheduled shifts, including Saturdays