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Audi Service Advisor Jobs in Silver Spring, MD (NOW HIRING)

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Audi Service Advisor information

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$12

$26

$46

How much do audi service advisor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for audi service advisor in Silver Spring, MD is $26.81, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $30.82 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Audi Service Advisor?

To thrive as an Audi Service Advisor, you need a solid understanding of automotive systems, strong customer service skills, and typically a high school diploma or equivalent, with some employers preferring automotive certifications. Familiarity with dealership management systems (DMS), service scheduling software, and Audi-specific diagnostic tools is often required. Exceptional communication, active listening, and problem-solving abilities help build trust with customers and ensure smooth service operations. These skills and qualities are vital for delivering a premium customer experience, ensuring efficient workflow, and maintaining customer loyalty in a competitive automotive market.

How do automotive service advisors get paid?

Automotive service advisors typically earn a combination of a base salary and commissions based on the sales they generate, such as repairs and services. They may also receive bonuses for meeting performance targets and often work in a retail automotive environment where customer service and sales skills are important.

What is the difference between Audi Service Advisor vs Automotive Service Advisor?

AspectAudi Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma; dealership-specific training; knowledge of Audi modelsHigh school diploma; general automotive training; certifications like ASE helpful
Work EnvironmentLuxury dealership; specialized in Audi vehiclesVarious automotive service centers; general industry environment
Industry UsagePrimarily in luxury brand dealershipsAcross independent shops and dealerships
Job FocusCustomer service, vehicle repair scheduling, product knowledgeCustomer communication, repair order management, sales

Both roles involve customer interaction and vehicle service coordination, but Audi Service Advisors focus on luxury Audi vehicles within dealership settings, requiring specialized knowledge. Automotive Service Advisors work across various brands and environments, with broader automotive knowledge. The choice depends on the work environment and brand specialization.

How hard is it to be an Audi Service Advisor at a dealership?

Becoming an Audi Service Advisor involves strong communication skills, technical knowledge of vehicles, and customer service experience. The role can be demanding due to managing multiple customer needs, coordinating with technicians, and meeting sales or service goals, often requiring certification and familiarity with dealership management systems.

What are some common challenges faced by an Audi Service Advisor and how can they be effectively managed?

Audi Service Advisors often encounter challenges such as balancing multiple customer requests, communicating complex technical information, and managing expectations regarding repair timelines and costs. Success in this role requires strong organizational skills, clear communication, and a customer-centric approach. Advisors can address these challenges by staying proactive with updates, collaborating closely with technicians, and leveraging dealership systems to streamline workflow. Continuous training on Audi products and dealership processes also helps ensure high-quality service and customer satisfaction.

Do Audi Service Advisors get paid more than mechanics?

Audi Service Advisors typically earn higher base salaries and commissions compared to mechanics, as their role involves customer service, sales, and administrative tasks. While mechanics focus on repairs and technical work, Service Advisors often have higher earning potential through bonuses and incentives based on service sales and customer satisfaction.
What are popular job titles related to Audi Service Advisor jobs in Silver Spring, MD? For Audi Service Advisor jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Audi Service Advisor jobs in Silver Spring, MD look for? The top searched job categories for Audi Service Advisor jobs in Silver Spring, MD are:
Audi Service Advisor jobs near you
Infographic showing various Audi Service Advisor job openings in Silver Spring, MD as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $55,763 per year, or $26.8 per hour.

Audi Arlington Automotive Technician and Entry Level Shop Foreman - Up To $58 per Flat Rate Hour

Rosenthal Automotive

Arlington, VA • On-site

$58/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.R.O.W. (Guidance. Respect. Opportunity. Worth)
We are looking to grow our company and we need you to help us. We are currently hiring Service Technicians and Shop Foremans for our Audi Arlington dealership located in Arlington, VA. If you are hardworking, eager to learn, passionate, dedicated and open to grow within our team; please apply!
Audi Technician Benefits:
  • Up to $58 Per Flat Rate Hour for Technician
  • Annual Longevity Bonus
  • Technicians with Audi, Porsche, or VW experience preferred by not required
  • Technicians with 2 or more years of experience encouraged to apply
  • Up to 2 Months of 40 hours Flat Rate Guarantee
  • Ability to generate up to 50+ hours for all Technicians
  • Up to $59 for Entry Level Shop Foreman based on experience & qualifications
  • Annual Longevity Bonus
  • Plus Commission on entire Audi shop hours produced
  • Audi or PorscheTechnician experience required
  • Audi Shop Foreman experience preferred but not required
  • Technicians with 3 or more years of experience with Audi, Porsche, or VW encouraged to apply
  • Established Audi Service department in VA, DC, and MD with more capacity to grow
  • Large climate control Repair Shop
  • Flexible hours based on your travel comfort
  • Paid Training & Certification
  • 20 Franchised Dealer Group in VA, MD, PA - Over 1400+ Employees
  • Contact Us for your Flat Rate Per Hour Assessment
  • Great culture within an innovative company
  • Training and support to assist you in achieving your goals
  • Paid time off and 401k
  • Medical, Dental, Vision, Short and Long-term disability, and Life Insurance
  • Employee discounts on vehicle sales, parts, and service
  • Career advancement opportunities
  • ...and more!

Audi Technician Responsibilities:
  • Complete work on each repair order with efficiency and in alignment with dealership, state and factory standards.
  • Address the customer's primary concern with diagnosis, repair and quality control.
  • Perform the Multi Point Inspection on every vehicle
  • Notify the Service Advisor promptly if the car has more or less concerns than you originally thought.
  • Master our Dealer Management System for time keeping, work distribution, electronic inspections, repair quotes and communication.
  • Keep your workspace clean and tidy and ensure that your organization will allow you to account for any and all dealership tools.
  • Attend factory or dealership trainings with a positive attitude.
  • Maintain knowledge of all factory bulletins.
  • Understand federal, state and local regulations.

Audi Technician Qualifications:
  • Automotive technician experience or equivalent education
  • A valid driver's license and a good driving record, per company standards
  • Excellent written and oral communication abilities
  • Process and detail oriented with developed organizational skills
  • Ambitious and possess a desire to learn and grow within our company

Our company is a family owned and operated business, so we know what it takes to grow a company from the ground up. Unlike other employers, we aren't so focused on what you've done, but what you can achieve.
Please submit your resume for immediate consideration.
Job Type: Full-time, Entry-Level position
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