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Audi Service Advisor Jobs in Oregon (NOW HIRING)

Sunset Imports

Audi Service Manager

Beaverton, OR · On-site

$165K - $185K/yr

Service Manager Opportunity at Audi Beaverton Join Audi Beaverton's team as a Service Manager! Pay ... Lead and develop Advisors, Technicians, and support staff with clear goals, daily coaching, and ...

Sunset Imports

Audi Service Manager

Beaverton, OR · On-site

$165K - $185K/yr

Service Manager Opportunity at Audi Beaverton Join Audi Beaverton's team as a Service Manager! Pay ... Lead and develop Advisors, Technicians, and support staff with clear goals, daily coaching, and ...

Sunset Imports Inc

Audi Service Manager

Beaverton, OR · On-site

$165K - $185K/yr

Join Audi Beaverton's team as a Service Manager! Pay Range: $165,000 - $185,000 Serving Audi owners ... Lead and develop Advisors, Technicians, and support staff with clear goals, daily coaching, and ...

AUDI WILSONVILLE

SERVICE ADVISOR

Wilsonville, OR · On-site

Audi Wilsonville, a dealership part of the O'Brien Auto Group, is currently hiring for a Service Advisor position. The Service Advisor will be directly responsible for the proper satisfaction of ...

OBRIEN AUTO GROUP

SERVICE ADVISOR

Wilsonville, OR

Audi Wilsonville, a dealership part of the O'Brien Auto Group, is currently hiring for a Service Advisor position. The Service Advisor will be directly responsible for the proper satisfaction of ...

O'Brien Auto Group

SERVICE ADVISOR

Wilsonville, OR · On-site

Audi Wilsonville, a dealership part of the O'Brien Auto Group, is currently hiring for a Service Advisor position. The Service Advisor will be directly responsible for the proper satisfaction of ...

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All JobsAudi Service Advisor JobsAudi Service Advisor Jobs in Oregon

Audi Service Advisor information

See Oregon salary details

$12

$27

$48

How much do audi service advisor jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for audi service advisor in Oregon is $27.42, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $31.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Audi Service Advisor?

To thrive as an Audi Service Advisor, you need a solid understanding of automotive systems, strong customer service skills, and typically a high school diploma or equivalent, with some employers preferring automotive certifications. Familiarity with dealership management systems (DMS), service scheduling software, and Audi-specific diagnostic tools is often required. Exceptional communication, active listening, and problem-solving abilities help build trust with customers and ensure smooth service operations. These skills and qualities are vital for delivering a premium customer experience, ensuring efficient workflow, and maintaining customer loyalty in a competitive automotive market.

What are some common challenges faced by an Audi Service Advisor and how can they be effectively managed?

Audi Service Advisors often encounter challenges such as balancing multiple customer requests, communicating complex technical information, and managing expectations regarding repair timelines and costs. Success in this role requires strong organizational skills, clear communication, and a customer-centric approach. Advisors can address these challenges by staying proactive with updates, collaborating closely with technicians, and leveraging dealership systems to streamline workflow. Continuous training on Audi products and dealership processes also helps ensure high-quality service and customer satisfaction.

What is the difference between Audi Service Advisor vs Automotive Service Advisor?

AspectAudi Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma; dealership-specific training; knowledge of Audi modelsHigh school diploma; general automotive training; certifications like ASE helpful
Work EnvironmentLuxury dealership; specialized in Audi vehiclesVarious automotive service centers; general industry environment
Industry UsagePrimarily in luxury brand dealershipsAcross independent shops and dealerships
Job FocusCustomer service, vehicle repair scheduling, product knowledgeCustomer communication, repair order management, sales

Both roles involve customer interaction and vehicle service coordination, but Audi Service Advisors focus on luxury Audi vehicles within dealership settings, requiring specialized knowledge. Automotive Service Advisors work across various brands and environments, with broader automotive knowledge. The choice depends on the work environment and brand specialization.

Do Audi Service Advisors get paid more than mechanics?

Audi Service Advisors typically earn higher base salaries and commissions compared to mechanics, as their role involves customer service, sales, and administrative tasks. Mechanics usually receive hourly wages or flat rates for repairs, while Service Advisors' compensation often includes performance-based incentives. Compensation can vary based on experience, location, and dealership policies.

How do automotive service advisors get paid?

Automotive service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts they generate. Their compensation often depends on the dealership or shop, and they may also receive benefits such as health insurance and paid time off. Strong communication skills and product knowledge can help increase their earning potential.

How hard is it to be an Audi Service Advisor at a dealership?

Becoming an Audi Service Advisor involves strong communication skills, technical knowledge of vehicles, and customer service experience. The role can be demanding due to managing multiple customer needs, coordinating repairs, and meeting sales goals, often requiring certification and familiarity with dealership management systems.

What are popular job titles related to Audi Service Advisor jobs in Oregon?

For Audi Service Advisor jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Audi Service Advisor jobs in Oregon look for?

The top searched job categories for Audi Service Advisor jobs in Oregon are:

Audi Service Advisor jobs near you
Infographic showing various Audi Service Advisor job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $57,031 per year, or $27.4 per hour.

Audi Service Manager

Sunset Imports

Beaverton, OR • On-site

$165K - $185K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Service Manager Opportunity at Audi Beaverton

Join Audi Beaverton's team as a Service Manager! Pay Range: $165,000 - $185,000

Serving Audi owners across the Portland Metro Areas, Beaverton & Hillsboro this location delivers a premium experience backed by the full resources, systems, and support of Oregon's #1 Audi dealer. As the on-site leader, you'll carry out the Sunset Imports mission and vision day to day—ensuring exceptional service quality, operational precision, and an unwavering commitment to customer satisfaction. If you are operationally sharp, people-first, and relentless about results and customer satisfaction, this is your role.

What We Offer:

  • A unique opportunity to lead a standalone Audi Service facility within a respected, family-owned automotive group.
  • A collaborative environment with full access to Sunset's operational and leadership support.
  • Competitive compensation and comprehensive benefits (see below).
  • Career growth opportunities across Audi Beaverton, Porsche Beaverton, and the Sunset Imports network.
  • The opportunity to elevate the service experience for Audi owners across East Portland, Vancouver, Camas, and the surrounding areas.

What You Will Do:

  • Lead and develop Advisors, Technicians, and support staff with clear goals, daily coaching, and visible accountability
  • Own the service workflow from check-in to delivery using smart dispatch, accurate promises, and clean communication
  • Drive shop productivity, efficiency, and quality while protecting the customer experience and the brand
  • Partner closely with Parts to improve first-time fill, reduce special-order aging, and protect cycle time
  • Manage schedule load, capacity planning, and loaner coordination to reduce bottlenecks and protect CSI
  • Audit for quality and safety and ensure strict compliance with Audi standards, warranty policies, and documentation
  • Monitor KPIs daily, remove obstacles quickly, and communicate progress to the team and leadership
  • Hire, onboard, and develop talent with structured training, career paths, and performance reviews
  • Own financial performance, including gross, ELR, expense control, and warranty recovery
  • Collaborate with Parts and Accounting for seamless operations and a consistent client journey

Key Metrics You Will Own:

  • CSI/NPS and response rate
  • Hours per RO and effective labor rate
  • Technician efficiency and proficiency
  • Same-day and next-day appointments fulfilled
  • RO cycle time and on-time promise accuracy
  • Comeback rate and quality audit results
  • Warranty compliance and recovery
  • Safety performance and audit readiness

Qualifications:

  • 5+ years in dealership service leadership with measurable results, luxury or premium import preferred
  • Proven team builder with clear standards and consistent follow-through
  • Expert in DMS (we use CDK), scheduling, dispatch, and service analytics, with strong Excel skills
  • Customer-centric communicator who handles escalations with poise and finality
  • Organized, decisive, and calm under pressure
  • Valid driver license with acceptable record

Benefits:

  • Competitive results-based pay plan.
  • Medical, Dental, and Vision insurance, with optional supplemental coverage for additional peace of mind.
  • Company-paid life insurance.
  • Paid Time Off (PTO) after 90 days of employment.
  • Paid holidays.
  • 401(k) with company contribution.
  • Career growth opportunities across Porsche Beaverton, Audi Beaverton, and the Sunset Imports family.
  • Manufacturer-supported training and Audi brand immersion experiences.
  • Employee discounts on vehicle purchases and services.

All roles at Sunset Porsche Audi are on-site and in-person, reflecting our premium retail environment and our commitment to delivering an exceptional experience for both internal teams and external clients. This is where presence, precision, and service excellence matter. Non-exempt roles are typically planned for approximately 40 hours per week, and exempt roles for approximately 45 to 50 plus hours per week.

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