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Auto Service Advisor Jobs (NOW HIRING)

Kunes Auto Group is seeking a skilled and customer-oriented Automotive Service Advisor to join our team. In this role, you will serve as the vital link between our customers and the service ...

Auto Service Advisor

Hastings, MN · On-site

$45K - $70K/yr

Kunes Auto Group is seeking a skilled and customer-oriented Automotive Service Advisor to join our team. In this role, you will serve as the vital link between our customers and the service ...

Job Summary: Kunes Auto Group is seeking a customer-oriented, Automotive Service Advisor to join our team. In this role, you will serve as the vital link between our customers and the service ...

Auto Service Advisor

Galesburg, IL · On-site

$50K - $75K/yr

Kunes Auto Group is seeking a skilled and customer-oriented Automotive Service Advisor to join our team. In this role, you will serve as the vital link between our customers and the service ...

Auto Service Advisor

Belvidere, IL · On-site

$60K - $100K/yr

Kunes Auto Group is seeking a customer-oriented, Experienced Automotive Service Advisor to join our team. In this role, you will serve as the vital link between our customers and the service ...

Kunes Auto Group is seeking a skilled and customer-oriented Automotive Service Advisor to join our team. In this role, you will serve as the vital link between our customers and the service ...

Job Summary: Kunes Auto Group is seeking a customer-oriented, Automotive Service Advisor to join our team. In this role, you will serve as the vital link between our customers and the service ...

Auto Safety Center is growing, and we're looking for an enthusiastic, customer-focused Service Advisor to join our team. This is a fast-paced role where your attitude, communication skills, and ...

Kunes Auto Group is seeking a customer-oriented, Experienced Automotive Service Advisor to join our team. In this role, you will serve as the vital link between our customers and the service ...

Auto Safety Center is growing, and we're looking for an enthusiastic, customer-focused Service Advisor to join our team. This is a fast-paced role where your attitude, communication skills, and ...

Auto Service Advisor

Hastings, MN · On-site

$45K - $70K/yr

Kunes Auto Group is seeking a skilled and customer-oriented Automotive Service Advisor to join our team. In this role, you will serve as the vital link between our customers and the service ...

Job Summary: Kunes Auto Group is seeking a customer-oriented, Automotive Service Advisor to join our team. In this role, you will serve as the vital link between our customers and the service ...

Auto Service Advisor

Galesburg, IL · On-site

$50K - $75K/yr

Kunes Auto Group is seeking a skilled and customer-oriented Automotive Service Advisor to join our team. In this role, you will serve as the vital link between our customers and the service ...

The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...

The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...

The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...

The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...

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Auto Service Advisor information

See salary details

$12

$25

$45

How much do auto service advisor jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for auto service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

What are Auto Service Advisors?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

What are some common challenges faced by Auto Service Advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What are the key skills and qualifications needed to thrive as an Auto Service Advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.
More about Auto Service Advisor jobs
What cities are hiring for Auto Service Advisor jobs? Cities with the most Auto Service Advisor job openings:
What states have the most Auto Service Advisor jobs? States with the most job openings for Auto Service Advisor jobs include:
Infographic showing various Auto Service Advisor job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.
Auto Service Advisor

$45K - $70K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


Kunes Auto Group rating

5.4

Company rating: 5.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

131st of 145 rated car dealerships


Job description

Description

About Kunes Auto Group:
Kunes Auto Group is an award-winning, values-driven automotive dealership group with a strong commitment to delivering exceptional customer service. With over 40 locations across the Midwest, we pride ourselves on our focus on community, employee development, and providing top-tier automotive solutions. Join our team and become part of a fast-growing company that puts people first!


Job Summary:

Kunes Auto Group is seeking a skilled and customer-oriented Automotive Service Advisor to join our team. In this role, you will serve as the vital link between our customers and the service department, ensuring their vehicles receive top-notch care. You'll assist customers by assessing their service needs, preparing repair orders, and ensuring an outstanding experience every step of the way.


Key Responsibilities:

  • Greet customers warmly, assess their vehicle concerns, and record their needs.
  • Recommend maintenance and repair services based on manufacturer specifications and vehicle history.
  • Prepare detailed repair orders, including labor and parts estimates, for customer approval.
  • Communicate with customers about inspection results and recommend necessary corrective actions.
  • Provide updates on repair progress, explain costs, and secure customer authorization for additional work.
  • Advise customers on vehicle care, preventative maintenance, and available services.
  • Schedule service appointments, ensuring a seamless and efficient process.
  • Maintain high customer satisfaction standards by addressing concerns promptly.
  • Coordinate with technicians and ensure vehicles are serviced within the promised timeframe.
  • Implement quality control processes to minimize errors and ensure customer satisfaction.

Requirements

Qualifications:

  •  At least 1 year experience in Service Advising, Car Sales, Inside/Outside Sales or Service BDC required.
  • Prior Service Advisor experience in an Auto or RV Dealership a plus.
  • Strong communication and organizational skills with attention to detail.
  • Knowledge of vehicle maintenance and repair processes is a plus.
  • Technically savvy, easily able to learn software systems required.
  • Valid driver's license and clean driving record. 
  • Ability to work a Saturday rotation.


Compensation:

  • $45,000.00 - $70,000.00 depending on experience


What We Offer:

  • Comprehensive benefits package, including health, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid time off and holiday pay.
  • Employee discounts on vehicles, parts, and services.
  • Ongoing training and development opportunities.
  • A supportive, team-oriented work environment with room for career growth.
  • Daily Pay Program


Join the Kunes Auto Group Family! If you're passionate about providing exceptional customer service and thrive in a fast-paced environment, we'd love to hear from you. Apply today to become part of the Kunes Auto Group team and start your journey toward a rewarding automotive career!

Kunes Auto Group is an Equal Opportunity Employer.


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