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Mitchell1 Jobs (NOW HIRING)

In this role, you'll be tasked with answering customer calls, making sales in automotive repair, managing billing with Mitchell1 software, following up with customers, and assigning work to our ...

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In this role, you'll be tasked with answering customer calls, making sales in automotive repair, managing billing with Mitchell1 software, following up with customers, and assigning work to our ...

Automotive Service Writer

Dorchester, MA · On-site

$55K - $85K/yr

Using Mitchell1 software for billing and giving price quotes. * Following up with customers to ensure theyre happy. * Coordinating with technicians on job assignments. * Managing store inventory

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In this role, you'll be tasked with answering customer calls, making sales in automotive repair, managing billing with Mitchell1 software, following up with customers, and assigning work to our ...

Apply Early

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Auto Service Advisor

South Bend, IN · On-site

$45K - $65K/yr

Mitchell1 * TechMetric * ProDemand * Identifix Pay and Benefits * Position type: Full-Time, Monday through Friday, 7:30 AM to 5:00 PM * Competitive pay -- hourly base plus performance-based bonuses

Automotive Technician

Columbus, OH · On-site

$80K - $120K/yr

Work with systems like Mitchell1, Alldata, Identifix. * Mentor and support other technicians when needed. * Stay sharp with ongoing training. The Bottom Line: If you're a true A-level tech who wants:

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Mitchell1 information

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How much do mitchell1 jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for mitchell1 in the United States is $25.45, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.40 per hour, depending on experience, location, and employer.

What is Mitchell1 and what do they do?

Mitchell1 is a company that provides automotive repair software and solutions for professional auto shops and technicians. Their products include repair information, shop management systems, and marketing services designed to improve efficiency, accuracy, and customer service in automotive repair businesses. Mitchell1's solutions help mechanics access wiring diagrams, repair procedures, maintenance schedules, and parts information, making it easier to diagnose and repair vehicles accurately. The company has been serving the automotive aftermarket industry for over a century, adapting to technological advancements and industry needs.

What does Mitchell1 do?

Mitchell1 is a company that provides automotive repair software and diagnostic tools for auto repair shops and technicians. Employees in related roles may work on software development, technical support, or product management to improve automotive repair solutions. Knowledge of automotive systems and software tools is often beneficial for these positions.

What is the difference between Mitchell1 vs Auto Repair Technician?

AspectMitchell1Auto Repair Technician
Required CredentialsCertification in automotive software, technical trainingHigh school diploma, technical training, ASE certification
Work EnvironmentOffice-based, software and technical supportAuto repair shops, garages, service centers
Employer & Industry UsageAutomotive software companies, dealershipsIndependent and franchise auto repair shops
Common Search & ComparisonYesYes

Mitchell1 primarily refers to automotive software solutions used by auto repair shops and dealerships, whereas an Auto Repair Technician is a skilled professional working directly on vehicles. While Mitchell1 focuses on providing digital tools, the technician applies hands-on skills. Both roles are integral to the automotive industry, with overlapping credentials like technical training and certifications. Understanding their differences helps businesses and professionals choose the right tools and careers in automotive repair.

What are some common challenges faced by automotive technicians using Mitchell1 software, and how can they be overcome?

Automotive technicians using Mitchell1 often face challenges such as staying current with frequent software updates and learning to efficiently navigate the extensive database of repair information. To overcome these, technicians can take advantage of Mitchell1's training resources and online tutorials, which provide step-by-step guidance on new features and best practices. Collaborating with colleagues and participating in user forums can also help technicians share tips and resolve issues quickly, ensuring they maximize the software's benefits in a fast-paced shop environment.

Is Mitchell 1 owned by Snap-On?

Mitchell 1 is a subsidiary of Snap-On Incorporated, a company that provides tools, equipment, and software for automotive professionals. As part of Snap-On, Mitchell 1 offers repair information, diagnostics, and shop management solutions to the automotive industry.

What are the key skills and qualifications needed to thrive as a Mitchell1 Automotive Technician, and why are they important?

To thrive as a Mitchell1 Automotive Technician, you need a solid understanding of automotive repair, diagnostics, and maintenance, typically supported by formal technical training or certification such as ASE. Familiarity with the Mitchell1 software suite, diagnostic scan tools, and automotive service information systems is crucial. Strong problem-solving skills, attention to detail, and effective communication help technicians accurately diagnose issues and explain repairs to customers. These competencies ensure efficient, accurate repairs and high-quality customer service, which are essential for success in automotive service environments.

Is Mitchell 1 any good?

Mitchell 1 is a software company that provides repair information and management solutions for automotive professionals. Its products are widely used in the automotive repair industry and are generally considered reliable for diagnostics, estimating, and shop management. The quality of Mitchell 1's offerings depends on specific user needs and integration requirements.

How much does Mitchell1 cost?

Mitchell1 offers various automotive repair software solutions with pricing that typically ranges from a few hundred to over a thousand dollars annually, depending on the specific product and features selected. Costs may also include optional add-ons or subscriptions, and discounts are sometimes available for multiple licenses or long-term commitments.
More about Mitchell1 jobs
Infographic showing various Mitchell1 job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,934 per year, or $25.4 per hour.

Automotive Service Writer

AAA Auto Tech Inc

Boston, MA

$55K - $85K/yr

Full-time

Posted 16 days ago

Be an early applicant


Job description

We are a well-established independent auto repair facility in Boston, we pride ourselves on our commitment to excellent customer service and expertise in handling a wide range of vehicles. Our team is passionate about delivering top-notch service for all makes and models, both foreign and domestic.
We're in search of a dedicated person who can effectively handle customer relationships. Speaking multiple languages is a plus! It's important that you have strong interpersonal and sales abilities. In this role, you'll be tasked with answering customer calls, making sales in automotive repair, managing billing with Mitchell1 software, following up with customers, and assigning work to our technicians. A solid understanding of automotive systems is key for this job. If you're already a service writer looking to focus more on sales and customer interaction rather than hands-on repair work, we encourage you to apply. We offer competitive pay for the right candidate.
Responsibilities:

  • Answering customer calls and selling our services.
  • Using Mitchell1 software for billing and giving price quotes.
  • Following up with customers to ensure they’re happy.
  • Coordinating with technicians on job assignments.
  • Managing store inventory
  • Ordering parts
Qualifications:

  • Must have 5+ years of prior experience in the automotive field.
  • Must have experience working in an independent shop.
  • Must have a valid driver's license.
Why Join Us?

  • Competitive pay. Show us your current pay, and we’ll offer more.
  • Be part of a team that values your skills and hard work.
Apply Now: Interested in being our next Service Writer? Call Harry at 617-784-4001 to set up an interview.