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Auto Service Advisor Jobs (NOW HIRING)

Tire Pros

Auto Service Advisor

Mcallen, TX · On-site

$12 - $18/hr

Preferred Experience: * 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance * * 3+ years experience as a Service Advisor in an auto repair store, auto ...

Mithchell's British Automotive

Be Seen First

Auto Service Advisor

Culver City, CA · On-site

$60K - $105K/yr

Minimum 1 year of experience as an Auto Service Advisor or Service Manager. * Specialized Knowledge: Experience with Jaguar and Land Rover vehicles is highly preferred but not required (we will train ...

Future Auto Service

Automotive Service Advisor

Burbank, CA · On-site

$50K - $120K/yr

Automotive Service Advisor Future Auto Service, located in Burbank, CA, is hiring a full-time Automotive Service Advisor to join our dynamic team. If you're passionate about cars, enjoy problem ...

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Sholar Automotive, LLC

Auto Service Advisor

Auburn, NY · On-site

We are searching for an Automotive Service Advisor with experience in an independent auto repair shop who can provide AMAZING customer service and help our customers feel comfortable that the money ...

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Auto Service Advisor information

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$12

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How much do auto service advisor jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for auto service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Auto Service Advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.

What are some common challenges faced by Auto Service Advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What are Auto Service Advisors?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

What does an auto service advisor do?

An auto service advisor acts as a liaison between customers and the auto repair shop, explaining repair needs, estimating costs, and scheduling services. They assess vehicle issues, communicate with technicians, and ensure customer satisfaction, often using diagnostic tools and maintaining detailed service records.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

More about Auto Service Advisor jobs
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What states have the most Auto Service Advisor jobs? States with the most job openings for Auto Service Advisor jobs include:
What job categories do people searching Auto Service Advisor jobs look for? The top searched job categories for Auto Service Advisor jobs are:
Auto Service Advisor jobs near you
Auto Service Advisor

Auto Service Advisor

Tire Pros

Mcallen, TX • On-site

$12 - $18/hr

Full-time

Posted 16 days ago

Job description

Benefits:
  • Company parties
  • Competitive salary
  • Employee discounts
  • Opportunity for advancement
  • Training & development

Company Overview
At Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company.
Benefits and Perks
  • Excellent Training and Development
  • Competitive Compensation
  • Friendly Work Environment
  • Top Tier Benefits

Job Summary
Advise and consult customers on vehicle service needs. Create repair orders for customers and communicate with the service department.
Great growth and career opportunities.
Responsibilities
  • Promptly meets and greets customers
  • Determines the nature of customer problems; May make road test or visually inspect the vehicle
  • Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold
  • Obtains customer approval for service before delivering order to service personnel
  • Reviews completed repairs or services performed with customers and collects payment
  • Maintains cleanliness of showroom and re-stocks display as needed
  • Performs daily cash/sales procedures at close of business day
  • Complies with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulations

Desired Qualifications
  • High School graduate or comparable vocational training
  • Knowledge of computerized sales and marketing software
  • Knowledge of auto/truck tire, lubrication and maintenance issues
  • Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions
  • Preferred Experience:
    • 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance
    • 3+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment.
    • Experience as a vehicle mechanic or lubrication technician

Compensation: $12.00 - $18.00 per hour
Tire Pros is the nation's largest network with 600+ independent shops coast-to-coast, providing our customers with reliable automotive products and services for generations.
We've built trust with our customers through our network independent and passionate dealers, each one as different as the communities they serve. Our teams make certain the vehicles they work on, keeps the promise of dependability. Whether it's a four-wheel-drive system, transmission, brakes, exhaust, heating, and air conditioning repair, our service will always be straightforward. We build relationships for the long haul. Today, we are looking for individuals who share this same level of commitment and passion for giving customers top-quality service, who will go above and beyond to meet the customer's needs.
We strive to make Tire Pros not just a good place to work but an excellent place to work. We value our employees and have built a culture centered on their development and career growth. Investing in retaining the highest-caliber staff by providing a fun and friendly work environment along with excellent training, competitive compensation, and top-tier benefits. Apply now to start your exciting new career!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.

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