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Auto Service Advisor Jobs in New Mexico (NOW HIRING)

M F Auto Sales

Automotive Service Advisor

Albuquerque, NM · On-site

$60K - $80K/yr

Join M&F Auto Sales as an Automotive Service Advisor and become a crucial part of our team in Albuquerque, NM. In this dynamic role, you will be the first point of contact for customers, ensuring ...

M&F Auto Sales

Automotive Service Advisor

Albuquerque, NM · On-site

$60K - $80K/yr

Join M&F Auto Sales as an Automotive Service Advisor and become a crucial part of our team in Albuquerque, NM. In this dynamic role, you will be the first point of contact for customers, ensuring ...

Tate Branch CDJR Hobbs

Service Advisor

Hobbs, NM · On-site

Here at Tate Branch Auto Group we strive to be the best in all areas of our business. To accomplish ... Employee Discounts Service Advisor Responsibilities: * Greet customers promptly * Obtain customer ...

Tate Branch CDJR Hobbs

Service Advisor

Hobbs, NM · On-site

Here at Tate Branch Auto Group we strive to be the best in all areas of our business. To accomplish ... Employee Discounts Service Advisor Responsibilities: * Greet customers promptly * Obtain customer ...

Drive N-Motion

Automotive Service Advisor

Rio Rancho, NM · On-site

$65K/yr

This auto repair position earns a competitive starting pay with commission that can boost your ... A DAY IN THE LIFE OF AN AUTOMOTIVE SERVICE ADVISOR As an Automotive Service Advisor, you are the ...

Drive N-Motion

Automotive Service Advisor

Rio Rancho, NM · On-site

$65K/yr

This auto repair position earns a competitive starting pay with commission that can boost your ... A DAY IN THE LIFE OF AN AUTOMOTIVE SERVICE ADVISOR As an Automotive Service Advisor, you are the ...

Drive N-Motion

Automotive Service Advisor

Rio Rancho, NM · On-site

$65K/yr

This auto repair position earns a competitive starting pay with commission that can boost your ... A DAY IN THE LIFE OF AN AUTOMOTIVE SERVICE ADVISORAs an Automotive Service Advisor, you are the ...

Roswell Ford

Service Advisor

Roswell, NM

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

Roswell Ford

Service Advisor

Roswell, NM · On-site

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

Roswell Ford

Service Advisor

Roswell, NM · On-site

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

Volkswagen of Santa Fe

Service Advisor

Santa Fe, NM · On-site

Service Advisor - Volkswagen of Santa Fe Volkswagen of Santa Fe is looking for an experienced, customer-focused Service Advisor to join our team. The Service Advisor is a key part of our service ...

Volkswagen of Santa Fe

Service Advisor

Santa Fe, NM · On-site

Service Advisor - Volkswagen of Santa Fe Volkswagen of Santa Fe is looking for an experienced, customer-focused Service Advisor to join our team. The Service Advisor is a key part of our service ...

Infiniti of Albuquerque

Service Advisor

Albuquerque, NM · On-site

$40K - $90K/yr

INFINITI of Albuquerque is looking for a motivated, customer-focused Service Advisor to join our growing team. If you're passionate about delivering a premium customer experience and enjoy working in ...

Infiniti of Albuquerque

Service Advisor

Albuquerque, NM · On-site

$40K - $90K/yr

INFINITI of Albuquerque is looking for a motivated, customer-focused Service Advisor to join our growing team. If you're passionate about delivering a premium customer experience and enjoy working in ...

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All JobsAuto Service Advisor JobsAuto Service Advisor Jobs in New Mexico

Auto Service Advisor information

See New Mexico salary details

$11

$25

$44

How much do auto service advisor jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for auto service advisor in New Mexico is $25.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $28.89 per hour, depending on experience, location, and employer.

What is an auto service advisor?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

What are the key skills and qualifications needed to thrive as an auto service advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.

What are some common challenges faced by auto service advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. Their compensation often depends on the volume of work they generate and their ability to upsell services, with some earning additional incentives for meeting performance targets.

How much do auto service advisors make in the US?

Auto service advisors in the US typically earn an average annual salary of around $40,000 to $60,000, with experienced professionals and those working in high-volume shops earning higher wages. Compensation often includes commissions or bonuses based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

What are popular job titles related to Auto Service Advisor jobs in New Mexico?

For Auto Service Advisor jobs in New Mexico, the most frequently searched job titles are:

What job categories do people searching Auto Service Advisor jobs in New Mexico look for?

The top searched job categories for Auto Service Advisor jobs in New Mexico are:

Auto Service Advisor jobs near you
Infographic showing various Auto Service Advisor job openings in New Mexico as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,273 per year, or $25.1 per hour.

Service Advisor Automotive

By The Book Diesel & Auto Repa

Albuquerque, NM • On-site

$55K - $100K/yr

Full-time

Retirement, PTO

Re-posted 15 days ago

Job description

Job Summary
We are seeking a dynamic and customer-focused Service Advisor / Writer to join our automotive service team. In this vital role, you will serve as the primary point of contact for customers bringing their vehicles in for maintenance and repairs. Your energetic approach will ensure a positive experience by accurately assessing vehicle needs, communicating effectively with customers, and coordinating with technicians to deliver exceptional service. This position offers an exciting opportunity to utilize your automotive knowledge, sales skills, and passion for helping customers keep their vehicles running smoothly. You will play a key role in driving customer satisfaction, fostering loyalty, and supporting the overall success of our auto and diesel repair business.

Duties

  • Greet customers warmly and professionally, establishing trust and rapport from the first interaction
  • Listen carefully to customer concerns and accurately document vehicle issues and service requests
  • Provide detailed estimates for repairs such as oil changes, brake repairs, transmissions, alignments, suspension work, diesel engine repairs, shocks & struts, auto engine repairs, and general auto repairs
  • Upsell additional services or maintenance based on vehicle diagnostics and mechanical knowledge to enhance customer value and overall repair shop revenue
  • Coordinate with service technicians to prioritize repairs and ensure timely completion of work
  • Maintain clear communication with customers throughout the service process, explaining repair procedures and costs transparently
  • Handle cash transactions accurately while managing service write-up documentation and repair orders
  • Leverage customer service experience and automotive diagnostics skills to recommend appropriate solutions for vehicle maintenance or repair needs
  • Stay informed about current automotive repair techniques, parts availability, and industry standards to provide expert guidance
  • Promote automotive sales opportunities when appropriate by understanding customer needs and vehicle features

Qualifications

  • Experience working in a dealership environment or auto service management role
  • Strong knowledge of automotive diagnostics, mechanical systems, and vehicle maintenance procedures
  • Familiarity with auto estimating software and auto repair processes
  • Excellent customer service skills with a positive attitude and active listening ability
  • Ability to upsell services confidently while maintaining integrity and transparency
  • Knowledge of various automotive systems including transmissions, oil change procedures, alignment, suspension, tire service, diesel engines, shocks & struts, brake repair, air brake systems, and general auto repairs
  • Competence in cash handling and administrative tasks related to service writing
  • Sales-oriented mindset with a passion for automobiles and helping customers maintain their vehicles’ performance

Join our team as a Service Advisor / Writer if you’re energized by delivering outstanding customer experiences while applying your automotive expertise. We value proactive individuals who thrive in a fast-paced environment dedicated to excellence in automotive care!