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Auto Service Advisor Jobs in Kentucky (NOW HIRING)

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Auto Service Advisor information

See Kentucky salary details

$10

$22

$39

How much do auto service advisor jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for auto service advisor in Kentucky is $22.52, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $25.87 per hour, depending on experience, location, and employer.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

What are Auto Service Advisors?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

What are some common challenges faced by Auto Service Advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What are the key skills and qualifications needed to thrive as an Auto Service Advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.
What are popular job titles related to Auto Service Advisor jobs in Kentucky? For Auto Service Advisor jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Auto Service Advisor jobs in Kentucky look for? The top searched job categories for Auto Service Advisor jobs in Kentucky are:
What cities in Kentucky are hiring for Auto Service Advisor jobs? Cities in Kentucky with the most Auto Service Advisor job openings:
Auto Service Advisor jobs near you
Infographic showing various Auto Service Advisor job openings in Kentucky as of July 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,850 per year, or $22.5 per hour.

Auto Service Advisor/Writer-Exp a Plus-BASE+COM+BONUS $60k to $120k!

Classic BMW Mercedes-Benz of Bowling Green

Bowling Green, KY

$60K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Now Hiring Automotive Service Advisors for Classic BMW Mercedes-Benz of Bowling Green in Bowling Green, KY!

  • Earn $60,200 to Over $120,400+/year! (Based on experience/skill level)

  • GENEROUS $3,000/mo BASE GUARANTEE + COMMISSION + BONUSES + SPIFFS!

As a result of continued growth and increasing customer demand at Classic BMW Mercedes-Bens of Bowling Green in Bowling Green, KY, we are NOW SEEKING experienced Automotive Service Writers/Advisors for our busy service department.  If you possess basic automotive knowledge, good sales skills, strong customer service skills & the desire to provide the best experience for the customers you serve, APPLY NOW.

We Offer:

  • Earn $60,200 to Over $120,400+/year! (based on experience/skill level)

  • Sign-On Bonus! (Negotiable, based on experience/skills)

  • GENEROUS BASE GUARANTEE + COMMISSION + BONUSES!  (*Pay Plan Can be Modified & Based on Your Experience)

  • $3,000/month BASE GUARANTEE!

  • Tons of Bonuses!

  • Spiffs - Add up to $2,000 a month!

  • 5 Day Work Week! (Mon thru Fri & rotating Saturdays. Weeks that you work Sat, you may have a weekday off or choose to work a 6 day week-Your Choice!)

  • Paid Time Off / Holiday Pay

  • 401k w/ Match

  • Health Insurance

  • TeleMedicine

  • Health Savings Acct

  • Dental & Vision Insurance

  • Life Insurance (Free $25k company paid Policy)

  • ADD Insurance

  • Short Term Disability Insurance

  • Employee Discounts

  • Company Shirts Provided for Free

  • Professional Development Assistance

  • Growth & Advancement Opportunities

  • Climate Controlled Shop! Heat AND AC!

  • Clean, Nice Facility (NEW BUILDING VERY SOON!)

  • Supportive Management Team-We want you to succeed!

What We Seek:

  • Prior Experience as a Service Writer/Advisor, Assistant Service Manager, or Service Manager in a professional repair shop setting (Franchise or Independent dealership, or secondary/aftermarket shop) PREFERRED

  • Basic to Advanced Automotive Maintenance and Repair Knowledge

  • Any European Automotive Brand Product Knowledge Experience is a PLUS

  • Strong Sales Skills

  • Strong Customer-Facing, Customer Service Skills

  • Friendly, Professional Demeanor and Appearance

  • Must be Punctual, Reliable, and Motivated

  • Must be Organized with the ability to Multi-Task, answer phones, speak with customers in person and on the phone, answer their questions, provide information on their repairs, keep them informed on vehicle’s repair progress

Classic BMW Mercedes-Benz of Bowling Green and Mills Automotive Group have so much to offer…take some time and talk with us today to find out more!

All those interested should APPLY and CALL 855-931-2447 to arrange an in-person interview. Please be sure to include current contact information with your application.

ABSOLUTELY NO WALK-INS PLEASE! YOU MUST SET AN APPOINTMENT.

Classic BMW Mercedes-Benz of Bowling Green

325 Three Springs Rd.

Bowling Green, KY 42104

  • Must Be At Least 21 Years of Age

  • Must Possess a Valid US Driver License

  • Must Possess Reliable Transportation

  • Must Be Authorized to Work in the U.S.

Experience in the following industries is a plus/Keywords/Skills: Account Management, Acura, Administrative Assistant, Administrative Experience, Alfa Romeo, ALLDATA, Analysis Skills, Appointment Generator, Appointment Scheduler, Appointment Scheduling, Appointment Setter, Appointment Setting, ASE Automobile Service Consultant Certification, ASE Automotive Service Consultant Certification, ASE Certification, ASE Certifications, ASE Parts Specialist Certification, Assistant Automotive Service Manager, Assistant Service Advisor, Assistant Service Manager, Assistant Service Writer, Aston Martin, Audi, Autel MaxiSys, Auto Appointments, Auto Body Repair, Auto Estimating, Auto Maintenance, Auto Parts Sales, Auto Parts Supplier, Auto Repair, Auto Restoration, Auto Sales, Auto Service Advisor, Auto Service Management, Auto Service Writer, Auto Soft, Automobile Claims, Automotive Appointments, Automotive Dealership, Automotive Knowledge, Automotive Maintenance, Automotive Management, Automotive Parts and Accessories Knowledge, Automotive Parts Counter Associate, Automotive Parts Manager, Automotive Parts Retail, Automotive Parts Supplier, Automotive Repair, Automotive Repair Manager, Automotive Service, Automotive Service Advisor, Automotive Service Consultant, Automotive Service Excellence (ASE) Certification, Automotive Service Manager, Automotive Service Manager Experience, Automotive Service Representative, Automotive Service Specialist, Automotive Service Technician, Automotive Service Technician Experience, Automotive Service Writer, Automotive Shop, Automotive Systems, Automotive Technology, Automotive Troubleshooting, Automotive Warranties, B2B, B2B Marketing, B2B Sales, Banking, Bartender, Bentley, Bilingual, BMW, Buick, Business to Business Sales, Buy Here-Pay Here, Cadillac, Call Center Sales, CDK, Cellular Phone Sales, Chevrolet, Chrysler, Clerical, Clerical Experience, Client Services, Cold Call, Cold Calling, Cold Calls, Communication Skills, Computer Operation, Computer Skills, Conducting Sales Calls, Credit Card Sales, Credit Sales, CRM, CRM Software, Customer Acquisition, Customer Relationship Management, Customer Retention, Customer Service, Customer Support, Data Entry, Database Management, Deal Closing, Dealer, Dealer Track, Dealership, Dealership Experience, Dealership Parts, Dealership Service Department, DealerTrack, Digital Marketing, Dodge, Door-to-Door, Email Marketing, English, Estimating For Automotive Air Conditioning Repair, Estimating For Automotive Body Repair, Estimating For Automotive Brake Repair, Estimating For Automotive Electrical Repair, Estimating For Automotive Engine Repair, Estimating For Automotive Paint Repair, Estimating For Automotive Suspension Repair, Estimating For Automotive Tire Repair, Estimating For Automotive Transmission Repair, Event Marketing, Fiat, Financial Sales, Fixed Operations, Fixed Ops, Fixed Ops Director, Ford, Front Desk, Front Desk Agent, Fundraising Events, Garage Manager, Genesis, GM, GMC, Guest Services, Help Desk Agent, High Volume, Honda, Hospitality Sales, Host/Hostess Experience, HubSpot Inbound Marketing Certification, HubSpot Inbound Sales Certification, Hummer, Hyundai, Inbound Calling, Inbound Calls, Inbound Marketing, Inbound Sales, Inbound Selling, Independent Dealer, INFINITI, Inside Sales, Insurance Sales,  Internet Leads, Jaguar, Jeep, KIA, Land Rover, Lead Generating, Lead Generation, Lead Generator, Lead Technician, Lexus, Lincoln, Lube Technician, Maserati, Maybach, Mazda, Mechanical Knowledge, Medical Scheduling, Mercedes-Benz, Mercury, Microsoft Word, Mini, Mitchell (Claims Management Software), Mitchell 1 ProDemand, Mitchell Estimating, Mitsubishi, Negotiation, Nissan, OBD-II Diagnostics Scanners, Organizational Skills, Outbound Calling, Outbound Calls, Outbound Sales, Parts Center, Parts Counter Person, Parts Expert, Parts Manager, People Skills, Personal Assistance Experience, Phone Etiquette, Phone Sales, Phone Skills, Porsche, Pre-Owned Dealer, Public Relations Fundraising Events, RAM, Relationship Management, Repair Order, Restaurant Server, Retail Parts, Reynolds & Reynolds, RO, RV Service Advisor Experience, Sales, Sales Closer, Sales Consultant, Sales Floor, Sales Floor Rep, Sales Floor Representative, Sales Lead Generation, Sales Lead Generator, Sales Rep, Sales Representative, Sales Retention Specialist, Sales Scheduling, Sales Support, Sales/Customer, Sales/Customer Service, Scheduling, Service, Service Advisor, Service Appointment Coordinator, Service Appointment Setter, Service Attendant, Service Coordinator, Service Expert, Service Leader, Service Manager, Service Shop Administrator, Service Specialist, Service Technician Experience, Service Writer, Service Writing, Shop Foreman, Shop Manager,  Spanish, Spectrum, Subaru, Subprime, Suzuki, Telecommunications Industry Sales  Telemarketer, Telemarketing, Telephone Fundraising, Telephone Sales, Telephone Skills, Tesla, Time Management, Toyota, Typing, Up Sell, Up Selling, Upselling, Used Car Dealer, Vehicle Maintenance, Vehicle Repair, Vin Solutions, VinSolutions, Volkswagen, Volvo, Warm Call, Warm Calling, Warm Calls, Warranty, Wholesale Parts, Wireless Sales, Xtime, etc.

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