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Virtual Automotive Service Advisor Jobs in Kentucky

Maserati of Indianapolis

$50 - $150/hr

The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at Napleton Italian Imports , the Service Advisor is a critical role, working as a liaison to our customers and ...

FIAT of Indianapolis

$50 - $150/hr

The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at Napleton Italian Imports , the Service Advisor is a critical role, working as a liaison to our customers and ...

Greensboro CDJR

$60 - $150/hr

Automotive Service Advisor# Automotive Service AdvisorGreensboro Chrysler Dodge Jeep Ram - Greensboro, NC 27407## OverviewSalary Range$60,000.00 - $150,000.00 Commission/yearJob ShiftOpen to Closing ...

Open Road

$75 - $150/hr

Automotive Service Advisor Join Our Team and Help Deliver an Exceptional Service Experience Annual Earnings $75,000-$150,000 Are you a customer-focused professional with a passion for the automotive ...

Mazda

$80 - $120/hr

The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at Napleton's Urbana Auto Park. the Service Advisor is a critical role, working as a liaison to our customers and ...

Napletonsmitsubishiofurbana

$80 - $120/hr

The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at Napleton's Urbana Auto Park. the Service Advisor is a critical role, working as a liaison to our customers and ...

Keeler Collision

$60 - $90/hr

Prior experience as a Service Advisor or in automotive service, luxury retail, or customer-facing environments preferred * Strong communication, organization, and multitasking skills * Self-motivated ...

Metro Kia of Madison

$50 - $100/hr

Automotive Service Advisor Metro Kia of Madison | Madison, WI Turn Great Customer Service into a Great Career Do you enjoy helping people, solving problems, and working in a fast-paced environment ...

Faupel Automotive Group

Service Advisor

Henderson, KY · On-site

$45K - $70K/yr

Automotive Service Advisor Faupel Automotive Group has an immediate opening for an Automotive Service Advisor . As a Service Advisor you will primarily be responsible for initiating and processing ...

Faupel Automotive Group

Service Advisor

Henderson, KY · On-site

$45K - $70K/yr

Automotive Service Advisor Faupel Automotive Group has an immediate opening for an Automotive Service Advisor . As a Service Advisor you will primarily be responsible for initiating and processing ...

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How much do virtual automotive service advisor jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for virtual automotive service advisor in Kentucky is $22.52, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $25.87 per hour, depending on experience, location, and employer.

What is a virtual automotive service advisor?

A Virtual Automotive Service Advisor assists customers remotely by providing guidance on vehicle maintenance, repairs, and service scheduling. They communicate through phone, email, or chat to assess customer concerns, recommend necessary services, and coordinate appointments with dealerships or service centers. This role requires strong automotive knowledge, customer service skills, and the ability to explain technical details clearly. Virtual advisors help streamline the service experience by ensuring customers receive timely and accurate assistance without visiting a physical location.

What does a virtual automotive service advisor do?

As a Virtual Automotive Service Advisor, your day generally involves communicating with customers via phone, email, or chat to schedule service appointments, discuss vehicle issues, and provide repair estimates. You’ll coordinate with technicians remotely, access digital work orders, and ensure timely updates to both the customer and the service team. Managing multiple cases and troubleshooting customer concerns are common, requiring strong organizational skills and attention to detail. While you work independently from a remote location, collaboration with service managers and technical staff is ongoing to guarantee a smooth service experience. This virtual setup offers a structured, yet dynamic workday with regular customer interaction and teamwork.

What skills and qualifications are needed to thrive as a virtual automotive service advisor?

To thrive as a Virtual Automotive Service Advisor, you need a solid understanding of automotive systems, excellent customer service abilities, and experience in remote communication, typically backed by prior automotive service or advising experience. Familiarity with dealership management systems (DMS), customer relationship management (CRM) platforms, and service scheduling software is important, and ASE certification can be a plus. Outstanding soft skills include active listening, clear virtual communication, and problem-solving to effectively assist customers at a distance. These competencies ensure efficient service coordination, high customer satisfaction, and smooth online operations in a digital automotive service environment.

What are the most commonly searched types of Automotive Service Advisor jobs in Kentucky?

The most popular types of Automotive Service Advisor jobs in Kentucky are:

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For Virtual Automotive Service Advisor jobs in Kentucky, the most frequently searched job titles are:

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Cities in Kentucky with the most Virtual Automotive Service Advisor job openings:

Virtual Automotive Service Advisor jobs near you

Automotive Service Advisor

Maserati of Indianapolis

On-site

$50 - $150/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

The Ed Napleton Automotive Group is looking for our nextServiceAdvisor.Located atNapleton Italian Imports, theService Advisoris a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer’s vehicle in top shape.

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:
  • Potential pay range of$50,000-$150,000 per year. This includes incentive-based pay, so your skills and efforts drive your income.
  • Family Owned and Operated – 90+ years in business!
  • Medical, Dental, Vision Insurance, 401k
  • Paid Vacation and Sick Time
  • Paid Training
  • Discounts on products, services, and vehicles
  • Fantastic Growth Opportunities
Job Responsibilities:
  • Work with customers to ensure we meet and address all vehicle maintenance needs
  • Write repair orders for customers with full transparency of cost and time estimates
  • Provide exceptional and timely communication-keeping customers updated throughout the process
  • Communicate frequently with Technicians and Parts to ensure timely completion of work
  • Exhibit a positive attitude and strong work ethic with customers and co-workers.
  • Utilize cutting edge Fixed Operations Technology
Job Requirements:
  • Exceptional Customer Service Skills
  • Tech Savvy- able to learn and utilize technology
  • Previous Automotive Service Advisor Experience is a plus but not required
  • Willingness to undergo a background check in accordance with local law/regulations
  • 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

Automotive Service Advisor, Service Consultant, Automotive Service Writer, Automotive Lane Manager, Assistant Service Manager, Automotive Service Writer

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