ZipRecruiter

Log In

1

Virtual Automotive Service Advisor Jobs in Georgetown, KY

Lithia Motors, Inc.

Service Advisor

Lexington, KY · On-site

As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract ...

Camping World

Service Advisor

Georgetown, KY · On-site

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

next page

Showing results 1-20

People also search for

All JobsVirtual Automotive Service Advisor JobsVirtual Automotive Service Advisor Jobs in Georgetown, KY

Virtual Automotive Service Advisor information

See Georgetown, KY salary details

$10

$23

$41

How much do virtual automotive service advisor jobs pay per hour?

As of May 28, 2026, the average hourly pay for virtual automotive service advisor in Georgetown, KY is $23.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $26.92 per hour, depending on experience, location, and employer.

What is a Virtual Automotive Service Advisor job?

A Virtual Automotive Service Advisor assists customers remotely by providing guidance on vehicle maintenance, repairs, and service scheduling. They communicate through phone, email, or chat to assess customer concerns, recommend necessary services, and coordinate appointments with dealerships or service centers. This role requires strong automotive knowledge, customer service skills, and the ability to explain technical details clearly. Virtual advisors help streamline the service experience by ensuring customers receive timely and accurate assistance without visiting a physical location.

What are the key skills and qualifications needed to thrive in the Virtual Automotive Service Advisor position, and why are they important?

To thrive as a Virtual Automotive Service Advisor, you need a solid understanding of automotive systems, excellent customer service abilities, and experience in remote communication, typically backed by prior automotive service or advising experience. Familiarity with dealership management systems (DMS), customer relationship management (CRM) platforms, and service scheduling software is important, and ASE certification can be a plus. Outstanding soft skills include active listening, clear virtual communication, and problem-solving to effectively assist customers at a distance. These competencies ensure efficient service coordination, high customer satisfaction, and smooth online operations in a digital automotive service environment.

What does a typical workday look like for a Virtual Automotive Service Advisor?

As a Virtual Automotive Service Advisor, your day generally involves communicating with customers via phone, email, or chat to schedule service appointments, discuss vehicle issues, and provide repair estimates. You’ll coordinate with technicians remotely, access digital work orders, and ensure timely updates to both the customer and the service team. Managing multiple cases and troubleshooting customer concerns are common, requiring strong organizational skills and attention to detail. While you work independently from a remote location, collaboration with service managers and technical staff is ongoing to guarantee a smooth service experience. This virtual setup offers a structured, yet dynamic workday with regular customer interaction and teamwork.

Where do service advisors make the most money?

Service advisors in high-volume, luxury, or dealership environments tend to earn higher salaries due to increased sales and commissions. Locations with a higher cost of living or regions with a strong automotive market also typically offer higher compensation for this role.
More about Virtual Automotive Service Advisor jobs
What are the most commonly searched types of Automotive Service Advisor jobs in Georgetown, KY? The most popular types of Automotive Service Advisor jobs in Georgetown, KY are:
What are popular job titles related to Virtual Automotive Service Advisor jobs in Georgetown, KY? For Virtual Automotive Service Advisor jobs in Georgetown, KY, the most frequently searched job titles are:
What job categories do people searching Virtual Automotive Service Advisor jobs in Georgetown, KY look for? The top searched job categories for Virtual Automotive Service Advisor jobs in Georgetown, KY are:
Virtual Automotive Service Advisor jobs near you
Infographic showing various Virtual Automotive Service Advisor job openings in Georgetown, KY as of May 2026, with employment types broken down into 54% Full Time, and 46% Part Time. Highlights an 41% Physical, 12% Hybrid, and 47% Remote job distribution, with an average salary of $48,708 per year, or $23.4 per hour.

Automotive Service Advisor Apprentice / Customer Service Representative

Autoshop Recruiting

Lexington, KY

$14 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Automotive Service Advisor Apprentice / Customer Service Representative
Location: Lexington, KY
Pay: $14-$19/hour (with potential upgrade to commission after training)
Schedule: Full-time
AutoShop Recruiting is partnering with a growing, customer-focused automotive repair facility that is seeking a motivated Service Advisor Apprentice to join their team. This entry-level role is designed for individuals who want to build a long-term career in the automotive service industry. You'll receive hands-on training, mentorship, and exposure to both customer service and shop operations as you work alongside experienced advisors.
This is an excellent opportunity to get your foot in the door, learn the business from the ground up, and eventually grow into a full-fledged Service Advisor role.
What You'll Do
Customer Interaction
  • Greet customers with professionalism and direct them to a Service Advisor
  • Assist in collecting customer concerns and vehicle information accurately
  • Learn how to explain repair recommendations in easy-to-understand terms
  • Provide follow-up calls, appointment reminders, and status updates as directed
Administrative Support
  • Assist with creating and updating repair orders under supervision
  • Support service scheduling and appointment confirmations
  • Help prepare estimates by entering labor times, parts, and pricing
  • Organize and maintain service records and documentation
Shop Communication
  • Shadow Service Advisors in relaying customer concerns to technicians
  • Learn how to prioritize jobs and communicate with the shop foreman/dispatch team
  • Deliver work orders, parts, and notes between advisors and technicians
Learning & Development
  • Gain product, warranty, and repair process knowledge
  • Train on effective service sales techniques
  • Participate in training workshops and manufacturer courses
  • Learn customer service KPIs such as CSI scores, retention, and upsell rates
General Support
  • Assist with courtesy transportation (loaner vehicles, shuttle service) as needed
  • Perform vehicle walkarounds with customers under guidance
  • Keep customer waiting areas tidy and welcoming
What We're Looking For
  • Strong interest in the automotive service industry and customer service
  • Excellent communication and organizational skills
  • Eagerness to learn and grow in a structured training environment
  • A team-oriented, professional, and customer-first mindset

Perks & Benefits:
• Top Pay: $14-$19/hour (based on skill & certifications)
• Health, Dental, Vision Insurance + Simple IRA with 3% Match
• Paid holidays and vacation
• Steady car count in a clean, well-equipped shop
• Supportive leadership and a positive work culture
Why Join
• Hands-on training with experienced Service Advisors
• Pathway to commission-based pay after training
• Opportunity to build a career in a growing automotive service business

Apply