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Virtual Automotive Service Advisor Jobs in Georgetown, KY

Service Advisor

Georgetown, KY · On-site

$50 - $75/hr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

Fixed Operations Director

West Boylston, MA · On-site

$95K - $145K/yr

Build a high performing team of Technicians, Service Advisors, Parts Associates, Warranty ... Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports ...

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Virtual Automotive Service Advisor information

See Georgetown, KY salary details

$10

$23

$41

How much do virtual automotive service advisor jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for virtual automotive service advisor in Georgetown, KY is $23.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $26.92 per hour, depending on experience, location, and employer.

What is a virtual automotive service advisor?

A Virtual Automotive Service Advisor assists customers remotely by providing guidance on vehicle maintenance, repairs, and service scheduling. They communicate through phone, email, or chat to assess customer concerns, recommend necessary services, and coordinate appointments with dealerships or service centers. This role requires strong automotive knowledge, customer service skills, and the ability to explain technical details clearly. Virtual advisors help streamline the service experience by ensuring customers receive timely and accurate assistance without visiting a physical location.

What does a virtual automotive service advisor do?

As a Virtual Automotive Service Advisor, your day generally involves communicating with customers via phone, email, or chat to schedule service appointments, discuss vehicle issues, and provide repair estimates. You’ll coordinate with technicians remotely, access digital work orders, and ensure timely updates to both the customer and the service team. Managing multiple cases and troubleshooting customer concerns are common, requiring strong organizational skills and attention to detail. While you work independently from a remote location, collaboration with service managers and technical staff is ongoing to guarantee a smooth service experience. This virtual setup offers a structured, yet dynamic workday with regular customer interaction and teamwork.

What skills and qualifications are needed to thrive as a virtual automotive service advisor?

To thrive as a Virtual Automotive Service Advisor, you need a solid understanding of automotive systems, excellent customer service abilities, and experience in remote communication, typically backed by prior automotive service or advising experience. Familiarity with dealership management systems (DMS), customer relationship management (CRM) platforms, and service scheduling software is important, and ASE certification can be a plus. Outstanding soft skills include active listening, clear virtual communication, and problem-solving to effectively assist customers at a distance. These competencies ensure efficient service coordination, high customer satisfaction, and smooth online operations in a digital automotive service environment.

What are the most commonly searched types of Automotive Service Advisor jobs in Georgetown, KY?

The most popular types of Automotive Service Advisor jobs in Georgetown, KY are:

What job categories do people searching Virtual Automotive Service Advisor jobs in Georgetown, KY look for?

The top searched job categories for Virtual Automotive Service Advisor jobs in Georgetown, KY are:

What cities near Georgetown, KY are hiring for Virtual Automotive Service Advisor jobs?

Cities near Georgetown, KY with the most Virtual Automotive Service Advisor job openings:

Infographic showing various Virtual Automotive Service Advisor job openings in Georgetown, KY as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,708 per year, or $23.4 per hour.

Automotive Service Advisor | $52K Salary | Monday-Friday - 2604

Promotive

Lexington, KY

$52K/yr

Full-time

Retirement, PTO

Posted 3 days ago

New


Job description

Automotive Service Advisor | $52K Salary | Monday-Friday

Stuttgart Motors
Schedule: Monday-Friday | 7:30 AM-5:30 PM
Pay Rate: $52,000 annually
Pay Type: Salary
Pay Schedule: Weekly

How to Apply (Important)

We move fast — and so should you.

Step 1: Apply

Step 2: Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes)

After you apply, you'll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority.

About Stuttgart Motors

Stuttgart Motors is seeking an Automotive Service Advisor to join its established European-focused repair shop. This role offers approximately $52,000 in annual salary with a Monday-Friday schedule and weekly pay. Previous Service Advisor experience is not required, making this an opportunity for someone with strong customer service and communication skills to learn the automotive side of the business. The shop offers paid training, modern shop management technology, and opportunities to learn and grow in the automotive industry.

Key Responsibilities

  • Greet customers, manage vehicle check-in, and document customer concerns
  • Write and manage repair orders from check-in through completion
  • Create and present repair estimates and explain maintenance and repair recommendations
  • Obtain customer authorization for approved repairs and services
  • Keep customers informed throughout the repair process by phone, text, and email
  • Coordinate with technicians to communicate repair status and additional recommendations
  • Present additional recommended services when appropriate and follow up with customers as needed
  • Maintain organized repair orders, customer information, and workflow

Qualifications

  • Strong customer service skills and comfort communicating directly with customers
  • Ability to stay organized and manage multiple priorities
  • Clear, professional communication by phone, text, and email
  • Ability to confidently explain information and recommendations to customers
  • Dependable work habits and willingness to learn
  • Previous Automotive Service Advisor or automotive experience is a plus but not required
  • Customer-facing experience in retail, hospitality, restaurants, sales, automotive, or another service environment is welcome

Compensation & Benefits

  • Approximately $52,000 annual salary
  • Paid weekly
  • 401(k)
  • Paid vacation: 1 week after 1 year and 2 weeks after 2 years
  • Uniforms provided
  • Paid training
  • ASE reimbursement
  • Team lunches
  • Occasional team activities

Why Work Here?

Stuttgart Motors is an established independent repair shop specializing primarily in European vehicles. The shop handles approximately 25-35 vehicles per week with an average repair order of roughly $1,500-$1,600 and operates with approximately 12 bays, 8 lifts, and an alignment rack. The team is transitioning to Tekmetric to support workflow, digital vehicle inspections, and customer communication. Stuttgart Motors is willing to train the right person and provides an opportunity to build automotive knowledge while developing customer relationships in a professional repair environment.

Apply today to explore the Automotive Service Advisor opportunity with Stuttgart Motors, or connect with Promotive to learn more about the position.

Additional Requirements

Some positions may require a valid driver's license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client's lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.