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Virtual Automotive Service Advisor Jobs (NOW HIRING)

Khoury Automotive Group

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Automotive Service Advisor

Wharton, TX · On-site

The Automotive Service Advisor plays a crucial role in managing the vehicle service process by serving as the primary point of contact between customers and the service team. Working within a medium ...

Levittown Ford

Automotive - Service Advisor

Hicksville, NY · On-site

$90K - $125K/yr

Automotive Service Advisor - Levittown Ford Levittown Ford - Levittown, NY VIP Automotive Group of Long Island Full-Time | 5-Day Work Week | Monday-Saturday | Saturday Required $90,000 - $125,000 ...

Khoury Automotive Group

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Automotive Service Advisor

Amarillo, TX · On-site

$45K - $85K/yr

Job Summary We are seeking a knowledgeable and customer-oriented Automotive Service Advisor to join our dynamic team. In this role, you will serve as the primary point of contact for customers ...

Levittown Ford

NY · On-site

$90K - $125K/yr

Salary Range: $90,000.00 To $125,000.00 Annually Automotive Service Advisor - Levittown Ford Levittown Ford - Levittown, NY VIP Automotive Group of Long Island Full-Time | 5-Day Work Week | Monday ...

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Virtual Automotive Service Advisor information

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How much do virtual automotive service advisor jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for virtual automotive service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a virtual automotive service advisor?

A Virtual Automotive Service Advisor assists customers remotely by providing guidance on vehicle maintenance, repairs, and service scheduling. They communicate through phone, email, or chat to assess customer concerns, recommend necessary services, and coordinate appointments with dealerships or service centers. This role requires strong automotive knowledge, customer service skills, and the ability to explain technical details clearly. Virtual advisors help streamline the service experience by ensuring customers receive timely and accurate assistance without visiting a physical location.

What does a virtual automotive service advisor do?

As a Virtual Automotive Service Advisor, your day generally involves communicating with customers via phone, email, or chat to schedule service appointments, discuss vehicle issues, and provide repair estimates. You’ll coordinate with technicians remotely, access digital work orders, and ensure timely updates to both the customer and the service team. Managing multiple cases and troubleshooting customer concerns are common, requiring strong organizational skills and attention to detail. While you work independently from a remote location, collaboration with service managers and technical staff is ongoing to guarantee a smooth service experience. This virtual setup offers a structured, yet dynamic workday with regular customer interaction and teamwork.

What skills and qualifications are needed to thrive as a virtual automotive service advisor?

To thrive as a Virtual Automotive Service Advisor, you need a solid understanding of automotive systems, excellent customer service abilities, and experience in remote communication, typically backed by prior automotive service or advising experience. Familiarity with dealership management systems (DMS), customer relationship management (CRM) platforms, and service scheduling software is important, and ASE certification can be a plus. Outstanding soft skills include active listening, clear virtual communication, and problem-solving to effectively assist customers at a distance. These competencies ensure efficient service coordination, high customer satisfaction, and smooth online operations in a digital automotive service environment.

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Virtual Automotive Service Advisor jobs near you
Infographic showing various Virtual Automotive Service Advisor job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Automotive Service Advisor

Clarksville, TN • On-site

Walker Automotive,Inc
See more jobs at Walker Automotive,Incexternal

Full-time

Re-posted 13 days ago

Job description

Join Our Team at Walker Automotive, Inc. in Clarksville, TN!

Are you passionate about the automotive industry and enjoy providing exceptional customer service? If so, we are looking for a dedicated Automotive Service Advisor to join our team at Walker Automotive, Inc. in Elkton, KY. As an Automotive Service Advisor, you will play a crucial role in ensuring our customers receive top-notch service and assistance with their automotive needs.

Key Responsibilities:

  • Interact with customers to understand their automotive service needs
  • Recommend automotive services and repairs based on customer needs
  • Schedule appointments and follow up on services rendered
  • Provide accurate estimates and explanations of automotive services
  • Communicate with technicians to ensure timely completion of automotive repairs

Qualifications:

  • Prior experience in the automotive industry
  • Strong communication and customer service skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Knowledge of automotive systems and repairs
  • Proficiency in computer software for scheduling and invoicing

If you are passionate about the automotive industry and enjoy helping customers with their automotive needs, we want to hear from you! Join our team at Walker Automotive, Inc. in Clarksville, TN and be a part of our commitment to excellence in automotive service.

About Us:

Walker Automotive, Inc. is a family-owned and operated automotive repair shop in Elkton, KY. With over 20 years of experience in the industry, we take pride in providing our customers with high-quality automotive services at competitive prices. Our team of skilled technicians and service advisors are dedicated to ensuring customer satisfaction with every visit. At Walker Automotive, Inc., we believe in honesty, integrity, and professionalism in all that we do. Join us and become a part of our automotive family today!


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