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Virtual Automotive Service Advisor Jobs (NOW HIRING)

Keffer Kia

Automotive Service Advisor

Mooresville, NC · On-site

Are you a top-performing automotive service advisor looking for a new and exciting opportunity? Looking for a work life balance? Do you have a proven track record of exceeding customer expectations ...

SZOTT M - 59 CDR

Automotive Service Advisor

Highland, MI · On-site

$65K - $100K/yr

Automotive Service Advisor / Service WriterChrysler Dodge Jeep Ram (CDJR) | Stellantis Dealership Experience Preferred Compensation: $65,000 - $100,000+ per year Base Salary + Weekly Commission ...

TLS Motorworks

Automotive Service Advisor

Chamblee, GA · On-site

$65K - $120K/yr

Automotive Service Advisor - TLS Motorworks (No Weekends) Compensation: $65,000-$120,000+ | Monday-Friday TLS Motorworks is an established independent automotive repair shop specializing in Japanese ...

Trustlane Automotive

AUTOMOTIVE SERVICE ADVISOR

Salinas, CA · On-site

$5.0K - $10K/mo

Automotive Service Advisor (Experienced) Trustlane Automotive | Salinas, CA We're a busy shop looking for a solid Service Advisor who already understands the flow of an automotive repair shop. You do ...

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How much do virtual automotive service advisor jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for virtual automotive service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Virtual Automotive Service Advisor position, and why are they important?

To thrive as a Virtual Automotive Service Advisor, you need a solid understanding of automotive systems, excellent customer service abilities, and experience in remote communication, typically backed by prior automotive service or advising experience. Familiarity with dealership management systems (DMS), customer relationship management (CRM) platforms, and service scheduling software is important, and ASE certification can be a plus. Outstanding soft skills include active listening, clear virtual communication, and problem-solving to effectively assist customers at a distance. These competencies ensure efficient service coordination, high customer satisfaction, and smooth online operations in a digital automotive service environment.

What is a Virtual Automotive Service Advisor job?

A Virtual Automotive Service Advisor assists customers remotely by providing guidance on vehicle maintenance, repairs, and service scheduling. They communicate through phone, email, or chat to assess customer concerns, recommend necessary services, and coordinate appointments with dealerships or service centers. This role requires strong automotive knowledge, customer service skills, and the ability to explain technical details clearly. Virtual advisors help streamline the service experience by ensuring customers receive timely and accurate assistance without visiting a physical location.

What does a typical workday look like for a Virtual Automotive Service Advisor?

As a Virtual Automotive Service Advisor, your day generally involves communicating with customers via phone, email, or chat to schedule service appointments, discuss vehicle issues, and provide repair estimates. You’ll coordinate with technicians remotely, access digital work orders, and ensure timely updates to both the customer and the service team. Managing multiple cases and troubleshooting customer concerns are common, requiring strong organizational skills and attention to detail. While you work independently from a remote location, collaboration with service managers and technical staff is ongoing to guarantee a smooth service experience. This virtual setup offers a structured, yet dynamic workday with regular customer interaction and teamwork.

More about Virtual Automotive Service Advisor jobs
What cities are hiring for Virtual Automotive Service Advisor jobs? Cities with the most Virtual Automotive Service Advisor job openings:
What are the most commonly searched types of Automotive Service Advisor jobs? The most popular types of Automotive Service Advisor jobs are:
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What job categories do people searching Virtual Automotive Service Advisor jobs look for? The top searched job categories for Virtual Automotive Service Advisor jobs are:
Virtual Automotive Service Advisor jobs near you
Infographic showing various Virtual Automotive Service Advisor job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Automotive Service Advisor

Keffer Kia

Mooresville, NC • On-site

Full-time

Posted yesterday

Job description

Are you a top-performing automotive service advisor looking for a new and exciting opportunity? Looking for a work life balance? Do you have a proven track record of exceeding customer expectations and driving revenue in a fast-paced service department? If so, we want you to join our expanding service department!

As a Top Performing Automotive Service Advisor, you will be responsible for providing exceptional customer service, accurately documenting customer concerns,recommending necessary repairs, and ensuring that all work is completed to the highest quality standards. You will work closely with customers to build trust and rapport, while also maximizing sales opportunities and promoting our service offerings.

The ideal candidate for this position will have a strong background in automotive service, a passion for delivering top-notch customer service, and a results-driven mindset. You should have excellent communication skills, a proactive approach to problem-solving, and the ability to thrive in a fast-paced, high-pressure environment.

Join our team and be part of a dynamic and successful service department that rewards top performers and provides opportunities for career growth and advancement. If you are a motivated and dedicated automotive service advisor looking to take your career to the next level, apply now to become our Top Performing Automotive Service Advisor!