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Virtual Automotive Service Advisor Jobs (NOW HIRING)

Trustlane Automotive

AUTOMOTIVE SERVICE ADVISOR

Salinas, CA · On-site

$5.0K - $10K/mo

Automotive Service Advisor (Experienced) Trustlane Automotive | Salinas, CA We're a busy shop looking for a solid Service Advisor who already understands the flow of an automotive repair shop. You do ...

OPEN ROAD AUTO GROUP

Automotive Service Advisor

Edison, NJ · On-site

$75K - $150K/yr

Automotive Service Advisor Join Our Team and Help Deliver an Exceptional Service Experience Annual Earnings $75,000-$150,000 Are you a customer-focused professional with a passion for the automotive ...

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Virtual Automotive Service Advisor information

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$12

$25

$45

How much do virtual automotive service advisor jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for virtual automotive service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Virtual Automotive Service Advisor position, and why are they important?

To thrive as a Virtual Automotive Service Advisor, you need a solid understanding of automotive systems, excellent customer service abilities, and experience in remote communication, typically backed by prior automotive service or advising experience. Familiarity with dealership management systems (DMS), customer relationship management (CRM) platforms, and service scheduling software is important, and ASE certification can be a plus. Outstanding soft skills include active listening, clear virtual communication, and problem-solving to effectively assist customers at a distance. These competencies ensure efficient service coordination, high customer satisfaction, and smooth online operations in a digital automotive service environment.

What is a Virtual Automotive Service Advisor job?

A Virtual Automotive Service Advisor assists customers remotely by providing guidance on vehicle maintenance, repairs, and service scheduling. They communicate through phone, email, or chat to assess customer concerns, recommend necessary services, and coordinate appointments with dealerships or service centers. This role requires strong automotive knowledge, customer service skills, and the ability to explain technical details clearly. Virtual advisors help streamline the service experience by ensuring customers receive timely and accurate assistance without visiting a physical location.

What does a typical workday look like for a Virtual Automotive Service Advisor?

As a Virtual Automotive Service Advisor, your day generally involves communicating with customers via phone, email, or chat to schedule service appointments, discuss vehicle issues, and provide repair estimates. You’ll coordinate with technicians remotely, access digital work orders, and ensure timely updates to both the customer and the service team. Managing multiple cases and troubleshooting customer concerns are common, requiring strong organizational skills and attention to detail. While you work independently from a remote location, collaboration with service managers and technical staff is ongoing to guarantee a smooth service experience. This virtual setup offers a structured, yet dynamic workday with regular customer interaction and teamwork.

More about Virtual Automotive Service Advisor jobs
What cities are hiring for Virtual Automotive Service Advisor jobs? Cities with the most Virtual Automotive Service Advisor job openings:
What are the most commonly searched types of Automotive Service Advisor jobs? The most popular types of Automotive Service Advisor jobs are:
What states have the most Virtual Automotive Service Advisor jobs? States with the most job openings for Virtual Automotive Service Advisor jobs include:
What job categories do people searching Virtual Automotive Service Advisor jobs look for? The top searched job categories for Virtual Automotive Service Advisor jobs are:
Virtual Automotive Service Advisor jobs near you
Infographic showing various Virtual Automotive Service Advisor job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,941 per year, or $25.9 per hour.
Automotive Service Advisor

Automotive Service Advisor

UNI-SYSTEMS INC

Glendale Heights, IL

$45K - $64K/yr

Full-time

Re-posted 24 days ago

Job description

Benefits/Perks
  • Careers Advancement Opportunities 
  • Flexible Scheduling
  • Competitive Compensation
Job Summary
We are looking for a AUTOMOTIVE SERVICE ADVISOR to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. 
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.
 
Responsibilities 
  • Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
  • Ensure repairs and maintenance tasks are completed in a timely manner
  • Mentor employees on best practices for improving sales and customer service techniques
  • Oversee day-to-day operations of the service department
  • Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
 Qualifications
  • High school diploma or GED required bachelor’s degree preferred
  • Valid state-issued driver’s license and clean driving record are required
  • Successful completion of a pre-employment drug and background screening
  • At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
  • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required