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Virtual Automotive Service Advisor Jobs (NOW HIRING)

SZOTT M - 59 CDR

Automotive Service Advisor

Highland, MI · On-site

$65K - $100K/yr

Automotive Service Advisor / Service WriterChrysler Dodge Jeep Ram (CDJR) | Stellantis Dealership Experience Preferred Compensation: $65,000 - $100,000+ per year Base Salary + Weekly Commission ...

SZOTT M - 59 CDR

Automotive Service Advisor

Highland, MI · On-site

$65K - $100K/yr

Automotive Service Advisor / Service WriterChrysler Dodge Jeep Ram (CDJR) | Stellantis Dealership Experience Preferred Compensation: $65,000 - $100,000+ per year Base Salary + Weekly Commission ...

Fox Automotive

Automotive Service Advisor

Rochester, MI · On-site

$75K - $100K/yr

As an Automotive Service Advisor, you will be at the forefront of our customer interactions, ensuring that every client receives personalized service and support. We are searching for someone who ...

New

SZOTT M - 59 CDR

Automotive Service Advisor

Highland, MI · On-site

$65K - $100K/yr

Automotive Service Advisor / Service WriterChrysler Dodge Jeep Ram (CDJR) | Stellantis Dealership Experience Preferred Compensation: $65,000 - $100,000+ per year Base Salary + Weekly Commission ...

SZOTT M

Automotive Service Advisor

Highland, MI · On-site

$65K - $100K/yr

Automotive Service Advisor / Service Writer Chrysler Dodge Jeep Ram (CDJR) | Stellantis Dealership Experience Preferred Compensation: $65,000 - $100,000+ per year Base Salary + Weekly Commission ...

Keffer Kia

Automotive Service Advisor

Mooresville, NC · On-site

Are you a top-performing automotive service advisor looking for a new and exciting opportunity? Looking for a work life balance? Do you have a proven track record of exceeding customer expectations ...

Keffer Kia

Automotive Service Advisor

Mooresville, NC · On-site

Are you a top-performing automotive service advisor looking for a new and exciting opportunity? Looking for a work life balance? Do you have a proven track record of exceeding customer expectations ...

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Virtual Automotive Service Advisor information

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$45

How much do virtual automotive service advisor jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for virtual automotive service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a virtual automotive service advisor?

A Virtual Automotive Service Advisor assists customers remotely by providing guidance on vehicle maintenance, repairs, and service scheduling. They communicate through phone, email, or chat to assess customer concerns, recommend necessary services, and coordinate appointments with dealerships or service centers. This role requires strong automotive knowledge, customer service skills, and the ability to explain technical details clearly. Virtual advisors help streamline the service experience by ensuring customers receive timely and accurate assistance without visiting a physical location.

What does a virtual automotive service advisor do?

As a Virtual Automotive Service Advisor, your day generally involves communicating with customers via phone, email, or chat to schedule service appointments, discuss vehicle issues, and provide repair estimates. You’ll coordinate with technicians remotely, access digital work orders, and ensure timely updates to both the customer and the service team. Managing multiple cases and troubleshooting customer concerns are common, requiring strong organizational skills and attention to detail. While you work independently from a remote location, collaboration with service managers and technical staff is ongoing to guarantee a smooth service experience. This virtual setup offers a structured, yet dynamic workday with regular customer interaction and teamwork.

What skills and qualifications are needed to thrive as a virtual automotive service advisor?

To thrive as a Virtual Automotive Service Advisor, you need a solid understanding of automotive systems, excellent customer service abilities, and experience in remote communication, typically backed by prior automotive service or advising experience. Familiarity with dealership management systems (DMS), customer relationship management (CRM) platforms, and service scheduling software is important, and ASE certification can be a plus. Outstanding soft skills include active listening, clear virtual communication, and problem-solving to effectively assist customers at a distance. These competencies ensure efficient service coordination, high customer satisfaction, and smooth online operations in a digital automotive service environment.

More about Virtual Automotive Service Advisor jobs

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Virtual Automotive Service Advisor jobs near you
Infographic showing various Virtual Automotive Service Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Automotive Service Advisor

SZOTT M - 59 CDR

Highland, MI • On-site

$65K - $100K/yr

Full-time

Re-posted 21 days ago

Job description

Automotive Service Advisor / Service WriterChrysler Dodge Jeep Ram (CDJR) | Stellantis Dealership Experience Preferred

Compensation: $65,000 – $100,000+ per year
Base Salary + Weekly Commission + Monthly Performance Bonus

Szott Automotive Group is hiring an experienced dealership Automotive Service Advisor to join our high-volume service department.

Dealership Service Advisor experience is required. This is NOT an entry-level position.

We are looking for a professional who can step into a busy service lane, manage repair orders, and maximize service sales while delivering excellent customer service.

Candidates with Chrysler, Dodge, Jeep, Ram (CDJR) / Stellantis dealership experience are strongly preferred but no applicant with excellent experience will be overlooked. 

What Our Top Advisors Produce

  • 18–25 repair orders per day

  • Strong customer-pay traffic

  • $700K – $1M+ annual service sales potential

  • Consistent service lane volume

  • Support from experienced technicians and management

This role is ideal for an advisor who thrives in a fast-paced dealership service environment and wants to maximize their earning potential.

Compensation & Pay Plan

  • $65,000 – $100,000+ annual earning potential ( Top Advisors Earn Over $100,000.00 Per year) 

  • Base salary

  • Weekly commission based on service sales

  • Monthly performance bonuses

  • Busy service drive with strong traffic

  • Established customer base

Top-performing advisors are rewarded for maintenance recommendations, repair sales, and strong customer retention.

Automotive Service Advisor Responsibilities

  • Greet customers in the service drive and provide a professional dealership experience

  • Write and manage repair orders (ROs)

  • Recommend maintenance services and necessary repairs

  • Provide estimates for parts and labor

  • Communicate with technicians and shop foreman

  • Manage customer-pay, warranty, and internal repair orders

  • Update customers on repair progress

  • Maintain strong CSI scores and customer retention

Required Experience

  • Automotive Service Advisor experience in a dealership REQUIRED

  • Chrysler Dodge Jeep Ram (CDJR) / Stellantis experience preferred

  • Strong knowledge of:

    • Service lane operations

    • Maintenance and repair sales

    • Repair order management

    • Customer communication

  • Experience with dealership systems such as:

  • CDK
  • Tekion 
  • Wi-Advisor 

  • Valid driver's license

Ideal Candidate

The ideal candidate is an advisor who:

  • Has proven dealership service sales experience

  • Can manage a busy service lane

  • Is confident recommending maintenance and repairs

  • Understands Stellantis warranty and service processes

  • Has a track record of strong service sales and CSI

This role is designed for a professional advisor who can perform immediately in a high-volume dealership environment.

Why Work for Szott Automotive Group?

Szott Automotive Group is a respected, family-owned automotive group known for its strong reputation, steady service traffic, and long-term career opportunities.

Our service departments offer:

  • High customer traffic

  • Modern service facilities

  • Strong technician teams

  • Leadership focused on advisor success

  • Long-term career growth opportunities

Many of our employees build long careers within Szott Automotive Group.

Apply Today

If you are an experienced Automotive Service Advisor or Service Writer looking to increase your income and work in a busy dealership environment, we encourage you to apply today.

Join Szott Automotive Group and grow your automotive career.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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