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Virtual Automotive Service Advisor Jobs (NOW HIRING)

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Automotive Service Advisor

Orlando, FL · On-site

$60K - $140K/yr

Greenway Automotive Group - Orlando Area Full-Time | Kia • Hyundai • Dodge • Ford Locations NOW HIRING - AUTOMOTIVE SERVICE ADVISORS Greenway Automotive Group is actively hiring Automotive ...

Automotive Service Advisor / Service Writer Chrysler Dodge Jeep Ram (CDJR) | Stellantis Dealership Experience Preferred Compensation: $65,000 - $100,000+ per year Base Salary + Weekly Commission ...

Automotive Service Advisor

Highland, MI · On-site

$65K - $100K/yr

Automotive Service Advisor / Service WriterChrysler Dodge Jeep Ram (CDJR) | Stellantis Dealership Experience Preferred Compensation: $65,000 - $100,000+ per year Base Salary + Weekly Commission ...

Are you a top-performing automotive service advisor looking for a new and exciting opportunity? Looking for a work life balance? Do you have a proven track record of exceeding customer expectations ...

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Virtual Automotive Service Advisor information

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$12

$25

$45

How much do virtual automotive service advisor jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for virtual automotive service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Virtual Automotive Service Advisor position, and why are they important?

To thrive as a Virtual Automotive Service Advisor, you need a solid understanding of automotive systems, excellent customer service abilities, and experience in remote communication, typically backed by prior automotive service or advising experience. Familiarity with dealership management systems (DMS), customer relationship management (CRM) platforms, and service scheduling software is important, and ASE certification can be a plus. Outstanding soft skills include active listening, clear virtual communication, and problem-solving to effectively assist customers at a distance. These competencies ensure efficient service coordination, high customer satisfaction, and smooth online operations in a digital automotive service environment.

What is a Virtual Automotive Service Advisor job?

A Virtual Automotive Service Advisor assists customers remotely by providing guidance on vehicle maintenance, repairs, and service scheduling. They communicate through phone, email, or chat to assess customer concerns, recommend necessary services, and coordinate appointments with dealerships or service centers. This role requires strong automotive knowledge, customer service skills, and the ability to explain technical details clearly. Virtual advisors help streamline the service experience by ensuring customers receive timely and accurate assistance without visiting a physical location.

What does a typical workday look like for a Virtual Automotive Service Advisor?

As a Virtual Automotive Service Advisor, your day generally involves communicating with customers via phone, email, or chat to schedule service appointments, discuss vehicle issues, and provide repair estimates. You’ll coordinate with technicians remotely, access digital work orders, and ensure timely updates to both the customer and the service team. Managing multiple cases and troubleshooting customer concerns are common, requiring strong organizational skills and attention to detail. While you work independently from a remote location, collaboration with service managers and technical staff is ongoing to guarantee a smooth service experience. This virtual setup offers a structured, yet dynamic workday with regular customer interaction and teamwork.

More about Virtual Automotive Service Advisor jobs
What cities are hiring for Virtual Automotive Service Advisor jobs? Cities with the most Virtual Automotive Service Advisor job openings:
What are the most commonly searched types of Automotive Service Advisor jobs? The most popular types of Automotive Service Advisor jobs are:
What states have the most Virtual Automotive Service Advisor jobs? States with the most job openings for Virtual Automotive Service Advisor jobs include:
Infographic showing various Virtual Automotive Service Advisor job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,941 per year, or $25.9 per hour.
Automotive Service Advisor

Automotive Service Advisor

GREENWAY AUTOMOTIVE

Orlando, FL • On-site

$60K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

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Job description

Greenway Automotive Group – Orlando Area
Full-Time | Kia • Hyundai • Dodge • Ford Locations

NOW HIRING – AUTOMOTIVE SERVICE ADVISORS

Greenway Automotive Group is actively hiring Automotive Service Advisors for multiple dealerships in the Orlando area, including Kia, Hyundai, Dodge, and Ford locations.

We are looking for motivated, customer-focused professionals who thrive in a fast-paced dealership environment and are ready to grow their careers with one of the fastest-growing automotive groups in the country.

If you have strong communication skills, automotive knowledge, and a passion for customer service, we want to speak with you.

WHAT WE OFFER

  • Competitive Pay Plan
  • Performance Bonuses & Incentives
  • Paid Training
  • Career Advancement Opportunities
  • Medical, Dental, Vision, Life & Disability Insurance
  • 401(k) Retirement Plan
  • Paid Time Off
  • Employee Vehicle Purchase & Service Discounts
  • Professional Team Environment
  • High-Volume Service Departments

RESPONSIBILITIES

  • Greet customers promptly and professionally in the service drive
  • Listen to customer concerns and accurately document vehicle issues
  • Recommend maintenance and repair services based on vehicle needs
  • Communicate repair timelines, estimates, and updates with customers
  • Coordinate with technicians to ensure timely and accurate repairs
  • Monitor repair orders from write-up through completion
  • Maintain high levels of customer satisfaction and retention
  • Assist with warranty and manufacturer service procedures
  • Maintain accurate customer and vehicle records

✅ QUALIFICATIONS

  • Automotive service advisor or dealership experience preferred
  • Strong customer service and communication skills
  • Ability to work in a fast-paced, team-oriented environment
  • Basic automotive knowledge required
  • Reynolds & Reynolds or CDK experience is a plus
  • Strong organizational and problem-solving abilities
  • Professional appearance and positive attitude
  • Valid driver’s license required

GROW WITH GREENWAY

Greenway Automotive Group is one of the most progressive, privately held automotive groups in the country, proudly serving customers across multiple states with top-performing domestic and import dealerships.

We believe in promoting from within and providing our employees with the tools, training, and support needed to build long-term careers.

Apply today and start your career with Greenway Automotive Group!

Company Description

Greenway Auto is one of the largest, most respected automotive groups in the nation—committed to delivering exceptional service, supporting our communities, and providing our employees with opportunities for long-term growth. With more than 30 dealerships across multiple states and brands, Greenway offers a dynamic, fast-paced environment where every team member plays a key role in our success.