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Virtual Automotive Service Advisor Jobs (NOW HIRING)

Keffer Kia

Automotive Service Advisor

Mooresville, NC · On-site

Are you a top-performing automotive service advisor looking for a new and exciting opportunity? Looking for a work life balance? Do you have a proven track record of exceeding customer expectations ...

Keffer Kia

Automotive Service Advisor

Mooresville, NC · On-site

Are you a top-performing automotive service advisor looking for a new and exciting opportunity? Looking for a work life balance? Do you have a proven track record of exceeding customer expectations ...

SZOTT M

Automotive Service Advisor

Highland, MI · On-site

$65K - $100K/yr

Automotive Service Advisor / Service Writer Chrysler Dodge Jeep Ram (CDJR) | Stellantis Dealership Experience Preferred Compensation: $65,000 - $100,000+ per year Base Salary + Weekly Commission ...

SZOTT M - 59 CDR

Automotive Service Advisor

Highland, MI · On-site

$65K - $100K/yr

Automotive Service Advisor / Service WriterChrysler Dodge Jeep Ram (CDJR) | Stellantis Dealership Experience Preferred Compensation: $65,000 - $100,000+ per year Base Salary + Weekly Commission ...

Keffer Kia

Automotive Service Advisor

Mooresville, NC · On-site

Are you a top-performing automotive service advisor looking for a new and exciting opportunity? Looking for a work life balance? Do you have a proven track record of exceeding customer expectations ...

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How much do virtual automotive service advisor jobs pay per hour?

As of May 28, 2026, the average hourly pay for virtual automotive service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a Virtual Automotive Service Advisor job?

A Virtual Automotive Service Advisor assists customers remotely by providing guidance on vehicle maintenance, repairs, and service scheduling. They communicate through phone, email, or chat to assess customer concerns, recommend necessary services, and coordinate appointments with dealerships or service centers. This role requires strong automotive knowledge, customer service skills, and the ability to explain technical details clearly. Virtual advisors help streamline the service experience by ensuring customers receive timely and accurate assistance without visiting a physical location.

What are the key skills and qualifications needed to thrive in the Virtual Automotive Service Advisor position, and why are they important?

To thrive as a Virtual Automotive Service Advisor, you need a solid understanding of automotive systems, excellent customer service abilities, and experience in remote communication, typically backed by prior automotive service or advising experience. Familiarity with dealership management systems (DMS), customer relationship management (CRM) platforms, and service scheduling software is important, and ASE certification can be a plus. Outstanding soft skills include active listening, clear virtual communication, and problem-solving to effectively assist customers at a distance. These competencies ensure efficient service coordination, high customer satisfaction, and smooth online operations in a digital automotive service environment.

What does a typical workday look like for a Virtual Automotive Service Advisor?

As a Virtual Automotive Service Advisor, your day generally involves communicating with customers via phone, email, or chat to schedule service appointments, discuss vehicle issues, and provide repair estimates. You’ll coordinate with technicians remotely, access digital work orders, and ensure timely updates to both the customer and the service team. Managing multiple cases and troubleshooting customer concerns are common, requiring strong organizational skills and attention to detail. While you work independently from a remote location, collaboration with service managers and technical staff is ongoing to guarantee a smooth service experience. This virtual setup offers a structured, yet dynamic workday with regular customer interaction and teamwork.

Where do service advisors make the most money?

Service advisors in high-volume, luxury, or dealership environments tend to earn higher salaries due to increased sales and commissions. Locations with a higher cost of living or regions with a strong automotive market also typically offer higher compensation for this role.
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Virtual Automotive Service Advisor jobs near you
Infographic showing various Virtual Automotive Service Advisor job openings in the United States as of May 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 42% Physical, 12% Hybrid, and 46% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.
Automotive Service Advisor

Automotive Service Advisor

Antwerpen Automotive Group

Gwynn Oak, MD • On-site

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Automotive Service Advisor

Now hiring!!! Experienced Service Advisors who would like to write service and join our team here at our Nissan Dealership in Baltimore, MD.

Job Summary

We are looking for an Automotive Service Advisor to join our growing team! The right candidate will be ambitious, have excellent people skills, and the ability to meet and exceed goals. Day-to-day tasks will include developing client relationships and providing product solutions that best meet our customer's needs.

Benefits

  • Sundays Off
  • Competitive Pay
  • Aggressive Pay Plan with No Caps
  • Room for Advancement and career growth
  • Sales Training and Certification Program
  • Medical/Dental/Vision
  • 401K

Requirements

  • Excellent customer service skills are a MUST
  • Previous Service Advisor experience required – 2 years preferred
  • Reynolds and Reynolds experience highly preferred
  • Clean driving record and valid driver's license
  • Self-starter mentality and ambitious spirit preferred
  • Professional groomed personal appearance
  • Ready to waste no time on learning new product and eager to improve

Job Duties

  • Understand Customers' problems and arrange for appropriate service
  • Prioritize required services, and offer options
  • Set and manage the expectations of the service delivery for both the customers and mechanics
  • Continuously keep the customer updated on repair needs and completion times

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