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Virtual Automotive Service Advisor Jobs in Alabama

ZT Automotive

Automotive Service Advisor

Tuscumbia, AL · On-site

Singing River Toyota is searching for a skilled Automotive Service Advisor / Writer to join our team. As a trusted automotive dealership and service center specializing in Toyota vehicles, we're ...

Midas

Automotive Service Advisor

Opelika, AL · On-site

We are looking for a friendly, motivated, and knowledgeable Automotive Service Advisor to join our Midas team. The Service Advisor is the face of our shop-responsible for creating a positive first ...

ZT Auto

Automotive Service Advisor

Tuscumbia, AL · On-site

Singing River Toyota is searching for a skilled Automotive Service Advisor / Writer to join our team. As a trusted automotive dealership and service center specializing in Toyota vehicles, we're ...

Car Guys Inc.

Automotive Service Writer

Montgomery, AL

$109K/yr

``` AUTOMOTIVE SERVICE ADVISOR / SERVICE WRITER / SERVICE CONSULTANT - UP TO $109,000+ PER YEAR CarGuys Inc. - High-Paying Automotive Service Advisor Jobs Nationwide ----- LOCATION Nationwide automotive ...

Car Guys

Automotive Service Writer

Montgomery, AL · On-site

$109K/yr

``` AUTOMOTIVE SERVICE ADVISOR / SERVICE WRITER / SERVICE CONSULTANT - UP TO $109,000+ PER YEAR CarGuys Inc. - High-Paying Automotive Service Advisor Jobs Nationwide LOCATION Nationwide automotive ...

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Virtual Automotive Service Advisor information

What is a virtual automotive service advisor?

A Virtual Automotive Service Advisor assists customers remotely by providing guidance on vehicle maintenance, repairs, and service scheduling. They communicate through phone, email, or chat to assess customer concerns, recommend necessary services, and coordinate appointments with dealerships or service centers. This role requires strong automotive knowledge, customer service skills, and the ability to explain technical details clearly. Virtual advisors help streamline the service experience by ensuring customers receive timely and accurate assistance without visiting a physical location.

What does a virtual automotive service advisor do?

As a Virtual Automotive Service Advisor, your day generally involves communicating with customers via phone, email, or chat to schedule service appointments, discuss vehicle issues, and provide repair estimates. You’ll coordinate with technicians remotely, access digital work orders, and ensure timely updates to both the customer and the service team. Managing multiple cases and troubleshooting customer concerns are common, requiring strong organizational skills and attention to detail. While you work independently from a remote location, collaboration with service managers and technical staff is ongoing to guarantee a smooth service experience. This virtual setup offers a structured, yet dynamic workday with regular customer interaction and teamwork.

What skills and qualifications are needed to thrive as a virtual automotive service advisor?

To thrive as a Virtual Automotive Service Advisor, you need a solid understanding of automotive systems, excellent customer service abilities, and experience in remote communication, typically backed by prior automotive service or advising experience. Familiarity with dealership management systems (DMS), customer relationship management (CRM) platforms, and service scheduling software is important, and ASE certification can be a plus. Outstanding soft skills include active listening, clear virtual communication, and problem-solving to effectively assist customers at a distance. These competencies ensure efficient service coordination, high customer satisfaction, and smooth online operations in a digital automotive service environment.

What are the most commonly searched types of Automotive Service Advisor jobs in Alabama?

The most popular types of Automotive Service Advisor jobs in Alabama are:

What are popular job titles related to Virtual Automotive Service Advisor jobs in Alabama?

For Virtual Automotive Service Advisor jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Virtual Automotive Service Advisor jobs in Alabama look for?

The top searched job categories for Virtual Automotive Service Advisor jobs in Alabama are:

What cities in Alabama are hiring for Virtual Automotive Service Advisor jobs?

Cities in Alabama with the most Virtual Automotive Service Advisor job openings:

Virtual Automotive Service Advisor jobs near you
Infographic showing various Virtual Automotive Service Advisor job openings in Alabama as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Automotive Service Advisor

Tuscumbia, AL • On-site

ZT Automotive
See more jobs at ZT Automotiveexternal

Full-time

Re-posted 24 days ago

Job description

Join ZT Automotive: Drive Your Career Forward!
Are you dependable, motivated, and ready to rev up your career? Singing River Toyota is searching for a skilled Automotive Service Advisor / Writer to join our team. As a trusted automotive dealership and service center specializing in Toyota vehicles, we're dedicated to providing top-notch automotive solutions and unparalleled customer service. With a reputation for excellence, integrity, and continuous improvement, we've solidified our position as an industry leader.
At ZT Automotive, we're not just selling or servicing vehicles - we're propelling careers forward. Since our inception in 2015, we've expanded our footprint across Texas, Florida, Georgia, and Alabama, representing premier brands like Toyota, Honda, BMW, Chevrolet, and Mazda, and setting the standard for automotive excellence.
Recognized among the top 150 auto groups nationwide in 2023, our journey is all about growth and opportunity. Join our dynamic team and experience a workplace where your potential can truly soar. Ready to drive your career to new heights? Apply now!
**Responsibilities**
  • Greet customers and scheduling service appointments
  • Document customers' concerns and comments.
  • Write service orders and descriptions of problems and repairs
  • Translate customers' repair problems into standard repair terminology
  • Explain repairs to customers and review service history
  • Test-drive vehicles to confirm service repairs.
  • Provide accurate estimates of the cost and time needed for repairs.
  • Handle customer complaints making sure to keep our customers satisfied.
  • Coordinate parts ordering and follow up appointment with customers.
  • Provide the highest levels of customer service to retain dealership clientele.

**Qualifications**
  • Service advisor/writer experience required
  • Valid driver's license and clean driving record
  • CDK experience helpful.
  • Professional appearance and attitude required
  • Ability to multitask and stay focused in a fast-paced environment
  • Must have valid driver's license

Apply