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Automotive Service Advisor Jobs in Alabama (NOW HIRING)

ZT Automotive

Automotive Service Advisor

Tuscumbia, AL · On-site

Singing River Toyota is searching for a skilled Automotive Service Advisor / Writer to join our team. As a trusted automotive dealership and service center specializing in Toyota vehicles, we're ...

Midas

Automotive Service Advisor

Opelika, AL · On-site

We are looking for a friendly, motivated, and knowledgeable Automotive Service Advisor to join our Midas team. The Service Advisor is the face of our shop-responsible for creating a positive first ...

ZT Auto

Automotive Service Advisor

Tuscumbia, AL · On-site

Singing River Toyota is searching for a skilled Automotive Service Advisor / Writer to join our team. As a trusted automotive dealership and service center specializing in Toyota vehicles, we're ...

Car Guys Inc.

Automotive Service Writer

Montgomery, AL · On-site

$109K/yr

``` AUTOMOTIVE SERVICE ADVISOR / SERVICE WRITER / SERVICE CONSULTANT - UP TO $109,000+ PER YEAR CarGuys Inc. - High-Paying Automotive Service Advisor Jobs Nationwide ----- LOCATION Nationwide automotive ...

Car Guys

Automotive Service Writer

Montgomery, AL · On-site

$109K/yr

``` AUTOMOTIVE SERVICE ADVISOR / SERVICE WRITER / SERVICE CONSULTANT - UP TO $109,000+ PER YEAR CarGuys Inc. - High-Paying Automotive Service Advisor Jobs Nationwide LOCATION Nationwide automotive ...

Trax Tires

Automotive Service Advisor

Madison, AL

Invite a friend Back to job search SUMMARY The Service Advisor is responsible for communicating in ... automotive services related sales a plus. ASE Certification preferred College degree/coursework a ...

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Automotive Service Advisor information

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$10

$23

$41

How much do automotive service advisor jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for automotive service advisor in Alabama is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $27.02 per hour, depending on experience, location, and employer.

What is an automotive service advisor?

An Automotive Service Advisor is employed by a car dealership or service center to communicate with customers regarding their repair and maintenance issues. They then liaise with the Mechanics or Auto Technicians who make the repairs. As an Automotive Service Advisor, your responsibilities and duties include greeting customers, understanding their needs, communicating those to service providers, working with insurance companies when needed, and ensuring the customer understands the repair or maintenance options they have. Some jobs also require their service advisors to have technician or sales experience so that they can fulfill multiple roles in the company.

What does an automotive service advisor do?

An Automotive Service Advisor acts as the main point of contact between customers and the service department at an auto repair shop or dealership. They listen to customers’ concerns about their vehicles, recommend necessary services or repairs, and communicate with technicians to ensure the work is completed efficiently. Service Advisors also provide cost estimates, explain repair details, and help ensure customer satisfaction throughout the service process.

What are the key skills and qualifications needed to thrive as an automotive service advisor, and why are they important?

To thrive as an Automotive Service Advisor, you need a solid understanding of automotive systems, strong customer service abilities, and often a high school diploma or postsecondary automotive training. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification are commonly required. Excellent communication, active listening, and problem-solving skills help build trust with customers and coordinate effectively with technicians. These skills are vital for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in automotive service environments.

What are some common challenges automotive service advisors face when balancing customer expectations and repair timelines?

Automotive Service Advisors often face the challenge of managing customer expectations when repairs take longer than anticipated due to parts availability or complex diagnostics. Clear and proactive communication with both customers and the technician team is essential to keep everyone informed and satisfied. Advisors must also manage a high volume of service requests, prioritize urgent repairs, and maintain accurate documentation, all while delivering excellent customer service. Building strong relationships with both customers and technicians can help streamline the process and minimize misunderstandings.

What is the difference between Automotive Service Advisor vs Automotive Technician?

AspectAutomotive Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive systemsASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Common Search & ComparisonCustomer communication, service salesVehicle diagnostics, repairs

The main difference is that Automotive Service Advisors focus on customer communication, explaining repairs, and selling services, while Automotive Technicians perform the actual vehicle repairs and diagnostics. Both roles are essential in the automotive service industry and often work closely together to ensure customer satisfaction and vehicle performance.

Do automotive service advisors get paid more than mechanics?

Automotive service advisors typically earn higher base salaries and commissions compared to mechanics because their role involves customer communication, sales, and service management. Mechanics usually earn hourly wages or flat rates based on repairs performed. Compensation varies by location, experience, and shop size, but service advisors generally have higher earning potential due to their sales and customer service responsibilities.

How do automotive service advisors get paid?

Automotive service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for customer satisfaction and retention, with compensation structures varying by dealership or service center. Strong communication skills and product knowledge can influence earning potential.

Is an automotive service advisor a hard job?

An automotive service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires strong communication skills and technical knowledge. The role can be demanding due to customer interactions, multitasking, and meeting deadlines, but it is manageable with proper training and experience.
More about Automotive Service Advisor jobs

What are the most commonly searched types of Automotive Service Advisor jobs in Alabama?

The most popular types of Automotive Service Advisor jobs in Alabama are:

What are popular job titles related to Automotive Service Advisor jobs in Alabama?

For Automotive Service Advisor jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Automotive Service Advisor jobs in Alabama look for?

The top searched job categories for Automotive Service Advisor jobs in Alabama are:

What cities in Alabama are hiring for Automotive Service Advisor jobs?

Cities in Alabama with the most Automotive Service Advisor job openings:

What are popular job titles related to Automotive Service Advisor jobs in AL?

For Automotive Service Advisor jobs in AL, the most frequently searched job titles are:

Automotive Service Advisor jobs near you
Infographic showing various Automotive Service Advisor job openings in Alabama as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,892 per year, or $23.5 per hour.

Automotive Service Advisor

Tuscumbia, AL • On-site

ZT Automotive
See more jobs at ZT Automotiveexternal

Full-time

Re-posted 25 days ago

Job description

Join ZT Automotive: Drive Your Career Forward!
Are you dependable, motivated, and ready to rev up your career? Singing River Toyota is searching for a skilled Automotive Service Advisor / Writer to join our team. As a trusted automotive dealership and service center specializing in Toyota vehicles, we're dedicated to providing top-notch automotive solutions and unparalleled customer service. With a reputation for excellence, integrity, and continuous improvement, we've solidified our position as an industry leader.
At ZT Automotive, we're not just selling or servicing vehicles - we're propelling careers forward. Since our inception in 2015, we've expanded our footprint across Texas, Florida, Georgia, and Alabama, representing premier brands like Toyota, Honda, BMW, Chevrolet, and Mazda, and setting the standard for automotive excellence.
Recognized among the top 150 auto groups nationwide in 2023, our journey is all about growth and opportunity. Join our dynamic team and experience a workplace where your potential can truly soar. Ready to drive your career to new heights? Apply now!
**Responsibilities**
  • Greet customers and scheduling service appointments
  • Document customers' concerns and comments.
  • Write service orders and descriptions of problems and repairs
  • Translate customers' repair problems into standard repair terminology
  • Explain repairs to customers and review service history
  • Test-drive vehicles to confirm service repairs.
  • Provide accurate estimates of the cost and time needed for repairs.
  • Handle customer complaints making sure to keep our customers satisfied.
  • Coordinate parts ordering and follow up appointment with customers.
  • Provide the highest levels of customer service to retain dealership clientele.

**Qualifications**
  • Service advisor/writer experience required
  • Valid driver's license and clean driving record
  • CDK experience helpful.
  • Professional appearance and attitude required
  • Ability to multitask and stay focused in a fast-paced environment
  • Must have valid driver's license

Apply