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Vehicle Service Advisor Jobs in Alabama (NOW HIRING)

Precision Auto

Customer Service Advisor

Birmingham, AL · On-site

$12 - $20/hr

Customer Service Advisor Full or Part Time Pay: $12 - $20 per hour Join the Precision Tune Auto ... Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs ...

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All JobsVehicle Service Advisor JobsVehicle Service Advisor Jobs in Alabama

Vehicle Service Advisor information

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$10

$23

$41

How much do vehicle service advisor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for vehicle service advisor in Alabama is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $27.02 per hour, depending on experience, location, and employer.

What is a vehicle service advisor?

Vehicle Service Advisors are professionals who act as the liaison between customers and the automotive service department. They greet customers, listen to their concerns about their vehicles, and recommend the necessary maintenance or repair services. Advisors also provide cost estimates, explain the work to be performed, and communicate updates throughout the service process. Their goal is to ensure customer satisfaction while helping the service department run efficiently.

How does a vehicle service advisor typically collaborate with technicians and customers during the repair process?

A Vehicle Service Advisor serves as the primary liaison between customers and the service team. They communicate customers' concerns to technicians, translate technical information back to the customer in an understandable way, and keep both parties updated throughout the repair or maintenance process. Effective collaboration involves coordinating repair timelines, clarifying repair costs, and ensuring all necessary parts and labor are scheduled efficiently. This role requires strong interpersonal skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a vehicle service advisor, and why are they important?

To thrive as a Vehicle Service Advisor, you need in-depth automotive knowledge, strong customer service skills, and often a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification is typically required. Excellent communication, active listening, and problem-solving abilities help build trust and efficiently address customer concerns. These skills ensure customer satisfaction, smooth workflow, and increased service department profitability.

What is the difference between Vehicle Service Advisor vs Service Writer?

AspectVehicle Service AdvisorService Writer
CredentialsTypically requires automotive knowledge, customer service skills, and sometimes certification in automotive serviceRequires customer service skills, basic automotive knowledge often preferred but not mandatory
Work EnvironmentWorks in automotive service centers, interacting directly with customers and techniciansWorks at service counters, communicating with customers and service teams
Industry UsageCommonly used in automotive dealerships and repair shopsWidely used in automotive service industry, often interchangeable with Vehicle Service Advisor

Both roles involve customer interaction and understanding automotive services, but Vehicle Service Advisors typically have more automotive knowledge and certification requirements. Service Writers focus on customer communication and administrative tasks. The roles often overlap, but Vehicle Service Advisors usually have a more technical background.

Can you make a lot of money as a vehicle service advisor?

Vehicle service advisors can earn a significant income through a combination of base salary and commissions based on sales and service upselling. Earnings vary depending on experience, location, and the dealership or shop, with top performers often making higher incomes. Strong communication skills and product knowledge can help increase earning potential.

How do vehicle service advisors get paid?

Vehicle service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales they generate, such as repairs and services. Their compensation often includes incentives to encourage upselling and customer satisfaction, and some may also receive benefits like health insurance and paid time off.

What are popular job titles related to Vehicle Service Advisor jobs in Alabama?

For Vehicle Service Advisor jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Vehicle Service Advisor jobs in Alabama look for?

The top searched job categories for Vehicle Service Advisor jobs in Alabama are:

Vehicle Service Advisor jobs near you
Infographic showing various Vehicle Service Advisor job openings in Alabama as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,892 per year, or $23.5 per hour.

Hoover - Mobile Service Advisor - Full Time

Long-Lewis Automotive Group

Hoover, AL

$15/hr

Full-time

Posted 9 days ago

Job description

We are looking for a friendly, outgoing, and motivated Mobile Service Advisor to join our automotive dealership team. This position has great earning potential and is the perfect fit for someone who enjoys talking with customers over the phone, building rapport quickly, and helping schedule convenient vehicle service appointments.

In this role, the Mobile Service Advisor will make outbound calls to customers to advise them of recommended or needed vehicle service, answer basic questions, and schedule appointments for a mobile technician to complete the work at the customer’s home or workplace.

Work Schedule: Monday–Friday
Earning Potential: $40,000–$70,000 annually

Responsibilities include:

  • Make outbound calls to customers regarding needed or recommended vehicle service
  • Explain available mobile service options in a professional and helpful manner
  • Schedule appointments for mobile technicians at the customer’s agreed-upon time and location
  • Confirm customer contact information, vehicle details, service needs, and appointment location
  • Coordinate with mobile service technicians
  • Maintain accurate appointment records and follow dealership processes
  • Provide excellent phone-based customer service

Qualifications:

  • Pleasant, outgoing personality
  • Comfortable making cold calls and speaking with customers by phone
  • Strong communication and appointment-setting skills
  • Automotive dealership experience is a plus, but not required
  • Must have an unrestricted driver’s license
  • Must have a clean driving record
  • Dependable, organized, and motivated
  • Ability to work independently and follow up consistently

What we offer:

  • Monday–Friday schedule
  • Earning potential of $40,000–$70,000
  • Competitive benefits package
  • Supportive dealership team environment
  • Training provided
  • Opportunity to be part of a growing mobile service program

If you are personable, confident on the phone, and enjoy helping customers schedule convenient vehicle service, we encourage you to apply for our Automotive Dealership Mobile Service Advisor position.

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