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Assistant Automotive Service Advisor Jobs (NOW HIRING)

Bay Ridge Subaru

Express Service Advisor

New York, NY · On-site

Position Overview The Assistant Automotive Service Writer plays a key support role within the service department, assisting Service Advisors with customer interactions, documentation, and workflow ...

Bay Ridge Subaru

Express Service Advisor

Brooklyn, NY · On-site

Position Overview The Assistant Automotive Service Writer plays a key support role within the service department, assisting Service Advisors with customer interactions, documentation, and workflow ...

Midas HUDSON 6107

Automotive Service Advisor

Monsey, NY · On-site

$18 - $25/hr

Responsibilities As a Midas assistant automotive service manager, you will manage and direct all ... A minimum of 2 years of store or service advisor experience * General automotive knowledge

GREENWAY AUTOMOTIVE

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Automotive Service Advisor

Anniston, AL · On-site

$70K - $125K/yr

Automotive Service Advisor Team One CDJR - Anniston, AL Location: Anniston, Alabama | Job Type: Full-Time Join Our Team as an Automotive Service Advisor! Team One CDJR in Anniston, AL is looking for ...

GREENWAY AUTOMOTIVE

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Automotive Service Advisor

Pelham, AL · On-site

$70K - $125K/yr

Automotive Service Advisor Riverchase Kia Location: Pelham, AL | Job Type: Full-Time Join Our Team as an Automotive Service Advisor! Riverchase Kia is looking for an experienced, customer-focused ...

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Assistant Automotive Service Advisor information

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$12

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$45

How much do assistant automotive service advisor jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for assistant automotive service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

How much do automotive service advisors make in the US?

Automotive service advisors in the US typically earn an average annual salary of around $45,000 to $65,000, with experienced professionals and those working at dealerships often earning higher wages and commissions. Compensation can vary based on location, experience, and the size of the service center.

What is the difference between Assistant Automotive Service Advisor vs Automotive Service Advisor?

AspectAssistant Automotive Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, automotive service certifications often preferred
Work EnvironmentAssists service advisors in customer interactions, dealership or repair shop settingInteracts directly with customers, explains repairs, and recommends services
ResponsibilitiesSupports service advisors, handles administrative tasks, learns technical aspectsCommunicates with customers, estimates costs, and manages service orders

The Assistant Automotive Service Advisor typically supports the Automotive Service Advisor by handling administrative tasks and learning the service process. While both roles work in similar environments and require customer service skills, the assistant position is more entry-level and focuses on support, whereas the service advisor manages direct customer interactions and technical explanations.

What are the key skills and qualifications needed to thrive as an Assistant Automotive Service Advisor, and why are they important?

To thrive as an Assistant Automotive Service Advisor, you need strong knowledge of automotive systems, customer service skills, and a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and basic office tools is typically required. Exceptional communication, active listening, and organizational skills help build trust with customers and ensure smooth service operations. These abilities are crucial for accurately relaying information, enhancing customer satisfaction, and supporting efficient workflow in a busy automotive service environment.

What does a service advisor do in automotive?

An automotive service advisor acts as the communication link between customers and the service department. They assess vehicle issues, recommend repairs, prepare estimates, and coordinate with technicians to ensure customer satisfaction and timely service completion.

What does an Assistant Automotive Service Advisor do?

An Assistant Automotive Service Advisor supports the main service advisor by assisting with customer service tasks in an auto repair shop or dealership. Their duties typically include greeting customers, helping to schedule appointments, preparing repair orders, and communicating vehicle issues between customers and technicians. They also help ensure customers are informed about the status of their vehicles and the services being performed. This role requires strong communication and organizational skills, as well as basic automotive knowledge.

How hard is it to be an automotive service advisor?

Becoming an automotive service advisor requires good communication skills, knowledge of vehicle systems, and customer service abilities. The role involves explaining repairs, managing schedules, and working in a fast-paced environment, which can be challenging for some but manageable with experience and training. Certification or technical knowledge can enhance job performance and career growth.

What are some common challenges faced by an Assistant Automotive Service Advisor, and how can they be managed?

Assistant Automotive Service Advisors often juggle multiple responsibilities, such as coordinating between customers, technicians, and parts departments. A common challenge is managing time effectively during busy periods, especially when handling multiple service orders and customer inquiries. Building strong organizational skills and maintaining clear communication with both customers and team members can help minimize errors and enhance service efficiency. Proactively learning about automotive repairs and dealership processes also makes it easier to address customer concerns and support the Service Advisor team.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on sales, such as repairs and maintenance services. They may also receive incentives for customer satisfaction and upselling, with compensation structures varying by dealership or service center.
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Assistant Automotive Service Advisor jobs near you
Infographic showing various Assistant Automotive Service Advisor job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Express Service Advisor

Bay Ridge Subaru

New York, NY

Full-time

Re-posted 2 days ago

Job description

About Bay Ridge Subaru

Bay Ridge Subaru is a trusted Subaru dealership serving Brooklyn and the surrounding communities. We pride ourselves on exceptional customer service, transparency, and a team-oriented culture. Our service department is growing, and we’re looking for a dedicated Assistant Automotive Service Writer to support our Service Advisors and deliver a first-class ownership experience to our customers.

Position Overview

The Assistant Automotive Service Writer plays a key support role within the service department, assisting Service Advisors with customer interactions, documentation, and workflow coordination. This position is ideal for someone looking to build a long-term career in automotive service within a dealership environment.

Responsibilities
  • Greet Subaru customers and assist with service check-in and vehicle information
  • Support Service Advisors with repair orders, estimates, and service documentation
  • Communicate service updates, completion times, and basic maintenance recommendations
  • Coordinate with technicians to ensure accurate repair descriptions and timely workflow
  • Answer incoming service calls and help schedule appointments
  • Maintain detailed and accurate customer and vehicle records
  • Assist with warranty documentation and recalls as needed
  • Help maintain a clean, organized, and customer-friendly service drive
  • Promote Subaru maintenance standards and customer satisfaction
Qualifications
  • Previous automotive service, dealership, or customer service experience preferred but not required
  • Basic understanding of automotive maintenance and repair terminology preferred but not required
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced dealership environment
  • Proficiency with computers and dealership service software (or ability to learn)
  • Professional appearance and positive, team-oriented attitude
What We Offer
  • Competitive compensation with growth potential
  • Ongoing training and support in a Subaru dealership environment
  • Opportunities for advancement to Service Writer / Service Advisor roles
  • Stable schedule and modern service facility
  • Supportive management and collaborative team culture
  • Employee discounts on service and vehicle purchases