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Assistant Automotive Service Advisor Jobs (NOW HIRING)

Bay Ridge Subaru

Express Service Advisor

New York, NY · On-site

Position Overview The Assistant Automotive Service Writer plays a key support role within the service department, assisting Service Advisors with customer interactions, documentation, and workflow ...

GREENWAY AUTOMOTIVE

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Automotive Service Advisor

Orlando, FL · On-site

$60K - $140K/yr

Maintain high levels of customer satisfaction and retention * Assist with warranty and manufacturer ... Automotive service advisor or dealership experience preferred * Strong customer service and ...

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Assistant Automotive Service Advisor information

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$12

$25

$45

How much do assistant automotive service advisor jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for assistant automotive service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What does a Service Advisor assistant do?

A Service Advisor assistant supports the service department by helping communicate customer concerns to technicians, scheduling repairs, and maintaining service records. They often handle customer inquiries, prepare work orders, and ensure smooth workflow between customers and technicians. Strong communication skills and familiarity with automotive systems or service management software are beneficial for this role.

What is the difference between Assistant Automotive Service Advisor vs Automotive Service Advisor?

AspectAssistant Automotive Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, automotive service certifications often preferred
Work EnvironmentAssists service advisors in customer interactions, dealership or repair shop settingInteracts directly with customers, explains repairs, and recommends services
ResponsibilitiesSupports service advisors, handles administrative tasks, learns technical aspectsCommunicates with customers, estimates costs, and manages service orders

The Assistant Automotive Service Advisor typically supports the Automotive Service Advisor by handling administrative tasks and learning the service process. While both roles work in similar environments and require customer service skills, the assistant position is more entry-level and focuses on support, whereas the service advisor manages direct customer interactions and technical explanations.

What are the key skills and qualifications needed to thrive as an Assistant Automotive Service Advisor, and why are they important?

To thrive as an Assistant Automotive Service Advisor, you need strong knowledge of automotive systems, customer service skills, and a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and basic office tools is typically required. Exceptional communication, active listening, and organizational skills help build trust with customers and ensure smooth service operations. These abilities are crucial for accurately relaying information, enhancing customer satisfaction, and supporting efficient workflow in a busy automotive service environment.

What does an Assistant Automotive Service Advisor do?

An Assistant Automotive Service Advisor supports the main service advisor by assisting with customer service tasks in an auto repair shop or dealership. Their duties typically include greeting customers, helping to schedule appointments, preparing repair orders, and communicating vehicle issues between customers and technicians. They also help ensure customers are informed about the status of their vehicles and the services being performed. This role requires strong communication and organizational skills, as well as basic automotive knowledge.

What does an automotive service assistant do?

An automotive service assistant supports the service department by scheduling appointments, communicating with customers about vehicle repairs, and assisting technicians with administrative tasks. They often use dealership management software and need good communication skills to ensure customer satisfaction and efficient workflow.

How hard is it to be an automotive Service Advisor?

Becoming an automotive Service Advisor requires good communication skills, basic automotive knowledge, and customer service experience. The role involves explaining repairs, managing schedules, and working in a fast-paced environment, which can be challenging for new entrants but manageable with training and experience.

What job makes $10,000 a month without a degree?

An Assistant Automotive Service Advisor typically does not earn $10,000 a month without a degree; most roles in automotive service advising have lower average salaries. High earnings in this field usually require extensive experience, strong customer service skills, and certifications, but reaching $10,000 monthly is uncommon without advanced qualifications or managerial responsibilities. Jobs that can pay this amount without a degree often include sales, real estate, or entrepreneurship, but they are not specific to automotive service advising.

What are some common challenges faced by an Assistant Automotive Service Advisor, and how can they be managed?

Assistant Automotive Service Advisors often juggle multiple responsibilities, such as coordinating between customers, technicians, and parts departments. A common challenge is managing time effectively during busy periods, especially when handling multiple service orders and customer inquiries. Building strong organizational skills and maintaining clear communication with both customers and team members can help minimize errors and enhance service efficiency. Proactively learning about automotive repairs and dealership processes also makes it easier to address customer concerns and support the Service Advisor team.
More about Assistant Automotive Service Advisor jobs
What cities are hiring for Assistant Automotive Service Advisor jobs? Cities with the most Assistant Automotive Service Advisor job openings:
What are the most commonly searched types of Automotive Service Advisor jobs? The most popular types of Automotive Service Advisor jobs are:
What states have the most Assistant Automotive Service Advisor jobs? States with the most job openings for Assistant Automotive Service Advisor jobs include:
What job categories do people searching Assistant Automotive Service Advisor jobs look for? The top searched job categories for Assistant Automotive Service Advisor jobs are:
Assistant Automotive Service Advisor jobs near you
Infographic showing various Assistant Automotive Service Advisor job openings in the United States as of June 2026, with employment types broken down into 6% Locum Tenens, 5% As Needed, 72% Full Time, 5% Part Time, 9% Contract, and 3% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Express Service Advisor

Bay Ridge Subaru

New York, NY • On-site

Full-time

Posted 2 days ago

Job description

About Bay Ridge Subaru
Bay Ridge Subaru is a trusted Subaru dealership serving Brooklyn and the surrounding communities. We pride ourselves on exceptional customer service, transparency, and a team-oriented culture. Our service department is growing, and we're looking for a dedicated Assistant Automotive Service Writer to support our Service Advisors and deliver a first-class ownership experience to our customers.
Position Overview
The Assistant Automotive Service Writer plays a key support role within the service department, assisting Service Advisors with customer interactions, documentation, and workflow coordination. This position is ideal for someone looking to build a long-term career in automotive service within a dealership environment.
Responsibilities
  • Greet Subaru customers and assist with service check-in and vehicle information
  • Support Service Advisors with repair orders, estimates, and service documentation
  • Communicate service updates, completion times, and basic maintenance recommendations
  • Coordinate with technicians to ensure accurate repair descriptions and timely workflow
  • Answer incoming service calls and help schedule appointments
  • Maintain detailed and accurate customer and vehicle records
  • Assist with warranty documentation and recalls as needed
  • Help maintain a clean, organized, and customer-friendly service drive
  • Promote Subaru maintenance standards and customer satisfaction
Qualifications
  • Previous automotive service, dealership, or customer service experience preferred but not required
  • Basic understanding of automotive maintenance and repair terminology preferred but not required
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced dealership environment
  • Proficiency with computers and dealership service software (or ability to learn)
  • Professional appearance and positive, team-oriented attitude
What We Offer
  • Competitive compensation with growth potential
  • Ongoing training and support in a Subaru dealership environment
  • Opportunities for advancement to Service Writer / Service Advisor roles
  • Stable schedule and modern service facility
  • Supportive management and collaborative team culture
  • Employee discounts on service and vehicle purchases

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