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Assistant Automotive Service Advisor Jobs in Oregon

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Assistant Automotive Service Advisor information

See Oregon salary details

$12

$27

$48

How much do assistant automotive service advisor jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for assistant automotive service advisor in Oregon is $27.42, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $31.54 per hour, depending on experience, location, and employer.

What does an assistant automotive service advisor do?

An Assistant Automotive Service Advisor supports the main service advisor by assisting with customer service tasks in an auto repair shop or dealership. Their duties typically include greeting customers, helping to schedule appointments, preparing repair orders, and communicating vehicle issues between customers and technicians. They also help ensure customers are informed about the status of their vehicles and the services being performed. This role requires strong communication and organizational skills, as well as basic automotive knowledge.

What are the key skills and qualifications needed to thrive as an assistant automotive service advisor, and why are they important?

To thrive as an Assistant Automotive Service Advisor, you need strong knowledge of automotive systems, customer service skills, and a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and basic office tools is typically required. Exceptional communication, active listening, and organizational skills help build trust with customers and ensure smooth service operations. These abilities are crucial for accurately relaying information, enhancing customer satisfaction, and supporting efficient workflow in a busy automotive service environment.

What are some common challenges faced by an assistant automotive service advisor, and how can they be managed?

Assistant Automotive Service Advisors often juggle multiple responsibilities, such as coordinating between customers, technicians, and parts departments. A common challenge is managing time effectively during busy periods, especially when handling multiple service orders and customer inquiries. Building strong organizational skills and maintaining clear communication with both customers and team members can help minimize errors and enhance service efficiency. Proactively learning about automotive repairs and dealership processes also makes it easier to address customer concerns and support the Service Advisor team.

What is the difference between Assistant Automotive Service Advisor vs Automotive Service Advisor?

AspectAssistant Automotive Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, automotive service certifications often preferred
Work EnvironmentAssists service advisors in customer interactions, dealership or repair shop settingInteracts directly with customers, explains repairs, and recommends services
ResponsibilitiesSupports service advisors, handles administrative tasks, learns technical aspectsCommunicates with customers, estimates costs, and manages service orders

The Assistant Automotive Service Advisor typically supports the Automotive Service Advisor by handling administrative tasks and learning the service process. While both roles work in similar environments and require customer service skills, the assistant position is more entry-level and focuses on support, whereas the service advisor manages direct customer interactions and technical explanations.

Is an assistant automotive service advisor a hard job?

An assistant automotive service advisor role involves customer interaction, understanding vehicle issues, and supporting the service team, which can be demanding due to multitasking and communication requirements. It often requires basic automotive knowledge, good organizational skills, and the ability to work in a fast-paced environment, but the difficulty varies based on experience and workplace expectations.

What are the most commonly searched types of Automotive Service Advisor jobs in Oregon?

The most popular types of Automotive Service Advisor jobs in Oregon are:

What cities in Oregon are hiring for Assistant Automotive Service Advisor jobs?

Cities in Oregon with the most Assistant Automotive Service Advisor job openings:

Assistant Automotive Service Advisor jobs near you

Automotive Service Advisor

Lum's Auto Center

Mcminnville, OR

Full-time

Re-posted 23 days ago

Job description

Automotive Service Advisor

Lum’s Chevrolet GMC – McMinnville, Oregon

Are you someone who thrives in a fast-paced environment, enjoys helping people, and knows how to turn a stressful vehicle repair into a positive customer experience?

Lum’s Chevrolet GMC is looking for a Service Advisor who can build trust with customers, communicate clearly, and keep our service department running smoothly. If you are organized, customer-focused, driven, and ready to join a dealership that values people and community, we want to hear from you.

At Lum’s, we believe great service goes beyond the repair order. We are looking for someone who can create strong relationships, deliver exceptional communication, and help customers feel confident throughout the entire service process.

What You’ll Do

  • Greet customers promptly and professionally
  • Listen to customer concerns and accurately document repair needs
  • Schedule service appointments and coordinate workflow with technicians
  • Communicate repair recommendations, timelines, and updates clearly
  • Provide estimates and explain services in a customer-friendly manner
  • Monitor repair progress and ensure timely follow-up
  • Deliver outstanding customer service from check-in to vehicle delivery
  • Maintain accurate documentation and repair orders
  • Work closely with technicians, parts personnel, and management to keep operations efficient

What We’re Looking For

  • Strong customer service and communication skills
  • Ability to multitask in a high-volume environment
  • Professional appearance and positive attitude
  • Strong organizational and problem-solving skills
  • Automotive service advising experience preferred, but not required for the right candidate
  • Computer proficiency and ability to learn dealership software systems
  • Valid driver’s license and acceptable driving record
  • Ability to pass a criminal background check
Education:
  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Preferred)
  • Service Advisor experience:  1 year (Preferred). Willing to consider applicants with automotive dealership sales experience.

Lum Family of Dealerships. CARS. KINDNESS. COMMUNITY.

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