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Assistant Automotive Service Advisor Jobs in Portland, OR

Henry Day Ford

Automotive Service Advisor

Aloha, OR

$60K - $100K/yr

Aloha Kia Airport, a Ken Garff Automotive Dealership, is currently looking for a Service Advisor that aligns with our core values and acts with respect, integrity, growth, humility and teamwork.

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Subaru of Portland

Be Seen First

Automotive Service Advisor

Portland, OR · On-site

$3.6K - $11K/yr

The Service Advisor will be directly responsible for the proper satisfaction of customer and ... Provide accurate estimates, according to Washington State automotive law for all services or ...

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All JobsAutomotive Service Advisor JobsAssistant Automotive Service Advisor JobsAssistant Automotive Service Advisor Jobs in Portland, OR

Assistant Automotive Service Advisor information

See Portland, OR salary details

$12

$27

$48

How much do assistant automotive service advisor jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for assistant automotive service advisor in Portland, OR is $27.45, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $31.54 per hour, depending on experience, location, and employer.

What does an assistant automotive service advisor do?

An Assistant Automotive Service Advisor supports the main service advisor by assisting with customer service tasks in an auto repair shop or dealership. Their duties typically include greeting customers, helping to schedule appointments, preparing repair orders, and communicating vehicle issues between customers and technicians. They also help ensure customers are informed about the status of their vehicles and the services being performed. This role requires strong communication and organizational skills, as well as basic automotive knowledge.

What are the key skills and qualifications needed to thrive as an assistant automotive service advisor, and why are they important?

To thrive as an Assistant Automotive Service Advisor, you need strong knowledge of automotive systems, customer service skills, and a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and basic office tools is typically required. Exceptional communication, active listening, and organizational skills help build trust with customers and ensure smooth service operations. These abilities are crucial for accurately relaying information, enhancing customer satisfaction, and supporting efficient workflow in a busy automotive service environment.

What are some common challenges faced by an assistant automotive service advisor, and how can they be managed?

Assistant Automotive Service Advisors often juggle multiple responsibilities, such as coordinating between customers, technicians, and parts departments. A common challenge is managing time effectively during busy periods, especially when handling multiple service orders and customer inquiries. Building strong organizational skills and maintaining clear communication with both customers and team members can help minimize errors and enhance service efficiency. Proactively learning about automotive repairs and dealership processes also makes it easier to address customer concerns and support the Service Advisor team.

What is the difference between Assistant Automotive Service Advisor vs Automotive Service Advisor?

AspectAssistant Automotive Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, automotive service certifications often preferred
Work EnvironmentAssists service advisors in customer interactions, dealership or repair shop settingInteracts directly with customers, explains repairs, and recommends services
ResponsibilitiesSupports service advisors, handles administrative tasks, learns technical aspectsCommunicates with customers, estimates costs, and manages service orders

The Assistant Automotive Service Advisor typically supports the Automotive Service Advisor by handling administrative tasks and learning the service process. While both roles work in similar environments and require customer service skills, the assistant position is more entry-level and focuses on support, whereas the service advisor manages direct customer interactions and technical explanations.

Is an assistant automotive service advisor a hard job?

An assistant automotive service advisor role involves customer interaction, understanding vehicle issues, and supporting the service team, which can be demanding due to multitasking and communication requirements. It often requires basic automotive knowledge, good organizational skills, and the ability to work in a fast-paced environment, but the difficulty varies based on experience and workplace expectations.

What are the most commonly searched types of Automotive Service Advisor jobs in Portland, OR?

The most popular types of Automotive Service Advisor jobs in Portland, OR are:

Assistant Automotive Service Advisor jobs near you

Automotive Service Advisor

Caseysindependentauto

Vancouver, WA • On-site

$70 - $100/hr

Other

Medical, Dental, Vision, PTO

Posted 4 days ago

Job description

Casey's Point S Tire & Auto Service in Vancouver, WA is hiring a full‑time Automotive Service Advisor to serve as liaison between customers and mechanics.

Your compensation will be a competitive salary plus commission, averaging between $70,000 – $100,000+ per year, based on experience.

Benefits include medical, dental, vision, PTO, and uniform reimbursements for full‑time employees.

A DAY IN THE LIFE OF AN AUTOMOTIVE SERVICE ADVISOR

You greet customers and actively listen to service needs, create orders, and hand them to technicians. You keep customers updated during repairs and follow up upon completion to ensure satisfaction.

QUALIFICATIONS FOR AN AUTOMOTIVE SERVICE ADVISOR
  • 2+ years of experience in a similar position
  • Strong customer service and communication skills
  • Ability to explain technical issues in layman’s terms
  • Strong active listening skills
  • Team player in a fast‑paced environment
WORK SCHEDULE FOR AN AUTOMOTIVE SERVICE ADVISOR

Full‑time, Monday – Friday, 7:30 AM – 6:00 PM; some overtime may be required.

Location: 98662

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