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Remote Automotive Service Advisor Jobs in Portland, OR

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Remote Automotive Service Advisor information

See Portland, OR salary details

$12

$27

$48

How much do remote automotive service advisor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote automotive service advisor in Portland, OR is $27.45, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $31.54 per hour, depending on experience, location, and employer.

What is a remote automotive service advisor?

A Remote Automotive Service Advisor assists customers with vehicle maintenance and repair needs over the phone or online instead of in person at a dealership or repair shop. They communicate with customers to assess issues, provide service recommendations, schedule appointments, and coordinate with technicians. Strong automotive knowledge, customer service skills, and the ability to work independently are essential for this role.

What are the key skills and qualifications needed to thrive as a remote automotive service advisor?

To succeed as a Remote Automotive Service Advisor, you need in-depth automotive knowledge, strong diagnostic abilities, and experience in customer service, often supported by industry certifications or prior dealership experience. Familiarity with dealership management software (DMS), customer relationship management (CRM) systems, and remote communication tools such as phone, chat, and email is essential. Outstanding listening skills, patience, and the ability to explain technical details simply make an advisor excel in remote customer interactions. These skills are vital for delivering accurate service recommendations, building client trust, and ensuring smooth repair processes from a distance.

What are some of the unique challenges faced by remote automotive service advisors compared to onsite advisors?

Remote Automotive Service Advisors often face the challenge of troubleshooting customer concerns without direct access to the vehicle, relying solely on clear communication and detailed descriptions from clients. This requires a strong ability to ask the right questions and interpret symptoms accurately while building rapport and trust over digital channels. Additionally, remote advisors must manage time zones, stay organized across multiple platforms, and coordinate closely with onsite technicians to provide timely updates. While these challenges exist, many advisors find that developing strong digital communication skills and proactive workflows leads to excellent remote service and customer satisfaction.

What are the most commonly searched types of Automotive Service Advisor jobs in Portland, OR?

The most popular types of Automotive Service Advisor jobs in Portland, OR are:

What are popular job titles related to Remote Automotive Service Advisor jobs in Portland, OR?

For Remote Automotive Service Advisor jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Remote Automotive Service Advisor jobs in Portland, OR look for?

The top searched job categories for Remote Automotive Service Advisor jobs in Portland, OR are:

Remote Automotive Service Advisor jobs near you
Infographic showing various Remote Automotive Service Advisor job openings in Portland, OR as of August 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 22% In-person, and 78% Remote job distribution, with an average salary of $57,205 per year, or $27.5 per hour.

Regional Account Director - Automotive Digital Marketing (Lima)

Team Velocity

Portland, OR • Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 20 days ago

Job description

Regional Account Director – Automotive Digital Marketing
Remote Field Position | Up to $190K OTE

Drive Growth for Automotive Dealerships
Are you an experienced automotive digital marketing professional who knows how to turn data into dealership results?

Team Velocity is seeking a Regional Account Director (RAD) to serve as a strategic marketing partner to automotive dealerships throughout the Pacific Northwest, Oregon / Washington region.

This is a high-impact, client-facing role where you’ll work directly with dealer principals, GMs, and marketing leaders to develop data-driven strategies that help dealerships sell more vehicles, grow service revenue, retain customers, and improve marketing ROI.

This is an ideal opportunity for someone with experience in automotive retail, automotive advertising, OEM marketing, automotive media, or automotive SaaS who enjoys combining strategy, analytics, technology, and relationship building.

What You’ll Do

  • Serve as a trusted marketing advisor to automotive dealership clients.

  • Develop and execute data-driven digital marketing strategies focused on sales, service, retention, and ROI.

  • Analyze KPIs including traffic, leads, cost per lead, engagement, conversion, and sales attribution.

  • Present performance results and actionable recommendations to dealer leadership.

  • Identify opportunities to improve campaign, website, and lead performance.

  • Launch and implement Team Velocity products, services, and strategies with new clients.

  • Build strong client relationships that drive retention, satisfaction, and account growth.

  • Partner with Client Services, Production, and other internal teams to ensure successful campaign execution.

  • Conduct dealership visits, business reviews, and training as needed.

What We’re Looking For

  • 3–5+ years of experience in automotive digital marketing, automotive retail, automotive media, advertising, or SaaS

  • Experience in a client-facing, consultative, account management, or marketing strategy role

  • Strong understanding of automotive digital marketing, including websites, paid media, lead generation, conversion, and customer retention

  • Demonstrated ability to use data and analytics to develop marketing recommendations

  • Exceptional presentation, communication, and relationship-building skills

  • Strong organization, follow-through, and problem-solving abilities

  • Ability to travel throughout the assigned territory and occasionally nationally

  • Bachelor’s degree preferred

Why Team Velocity?

  • Earn more: Competitive base salary plus uncapped commission and bonus opportunities, with OTE up to $190,000.
  • Work remotely: This is a remote, field-based position with flexibility and autonomy.
  • Make an impact: Your recommendations directly influence dealership sales, service revenue, customer retention, and profitability.
  • Work with powerful technology: Team Velocity’s proprietary Apollo® platform uses data and consumer behavior to help dealerships identify opportunities and deliver more personalized marketing.
  • Build executive relationships: Work directly with dealer principals, GMs, and senior dealership leadership.
  • Comprehensive benefits: Medical, dental, vision, wellness, 401(k), and more.

Territory & Location

This position supports dealerships throughout the Pacific Northwest, Oregon / Washington region. Ideal candidates are located in or near greater Portland or Seattle market areas with convenient access to a major airport and the ability to travel throughout the region.

About Team Velocity

Team Velocity is a SaaS technology company transforming automotive retail through intelligent marketing automation and retailing solutions. Our proprietary Apollo® platform helps OEMs and dealerships use data and consumer behavior to deliver personalized marketing across the customer journey—from acquisition and sales through service and retention. Made by automotive people for automotive people, Team Velocity combines industry expertise, technology, and data to help dealers grow.