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Virtual Automotive Service Advisor Jobs in Portland, OR

Subaru of Portland

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Automotive Service Advisor

Portland, OR · On-site

$3.6K - $11K/yr

The Service Advisor will be directly responsible for the proper satisfaction of customer and ... Provide accurate estimates, according to Washington State automotive law for all services or ...

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All JobsAutomotive Service Advisor JobsVirtual Automotive Service Advisor JobsVirtual Automotive Service Advisor Jobs in Portland, OR

Virtual Automotive Service Advisor information

See Portland, OR salary details

$12

$27

$48

How much do virtual automotive service advisor jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for virtual automotive service advisor in Portland, OR is $27.50, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $31.63 per hour, depending on experience, location, and employer.

What is a virtual automotive service advisor?

A Virtual Automotive Service Advisor assists customers remotely by providing guidance on vehicle maintenance, repairs, and service scheduling. They communicate through phone, email, or chat to assess customer concerns, recommend necessary services, and coordinate appointments with dealerships or service centers. This role requires strong automotive knowledge, customer service skills, and the ability to explain technical details clearly. Virtual advisors help streamline the service experience by ensuring customers receive timely and accurate assistance without visiting a physical location.

What does a virtual automotive service advisor do?

As a Virtual Automotive Service Advisor, your day generally involves communicating with customers via phone, email, or chat to schedule service appointments, discuss vehicle issues, and provide repair estimates. You’ll coordinate with technicians remotely, access digital work orders, and ensure timely updates to both the customer and the service team. Managing multiple cases and troubleshooting customer concerns are common, requiring strong organizational skills and attention to detail. While you work independently from a remote location, collaboration with service managers and technical staff is ongoing to guarantee a smooth service experience. This virtual setup offers a structured, yet dynamic workday with regular customer interaction and teamwork.

What skills and qualifications are needed to thrive as a virtual automotive service advisor?

To thrive as a Virtual Automotive Service Advisor, you need a solid understanding of automotive systems, excellent customer service abilities, and experience in remote communication, typically backed by prior automotive service or advising experience. Familiarity with dealership management systems (DMS), customer relationship management (CRM) platforms, and service scheduling software is important, and ASE certification can be a plus. Outstanding soft skills include active listening, clear virtual communication, and problem-solving to effectively assist customers at a distance. These competencies ensure efficient service coordination, high customer satisfaction, and smooth online operations in a digital automotive service environment.

What are the most commonly searched types of Automotive Service Advisor jobs in Portland, OR?

The most popular types of Automotive Service Advisor jobs in Portland, OR are:

What are popular job titles related to Virtual Automotive Service Advisor jobs in Portland, OR?

For Virtual Automotive Service Advisor jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Virtual Automotive Service Advisor jobs in Portland, OR look for?

The top searched job categories for Virtual Automotive Service Advisor jobs in Portland, OR are:

Virtual Automotive Service Advisor jobs near you
Infographic showing various Virtual Automotive Service Advisor job openings in Portland, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $57,205 per year, or $27.5 per hour.

Automotive Service Advisor

Vancouver, WA • On-site

Casey's Point S Tire & Auto Service
See more jobs at Casey's Point S Tire & Auto Serviceexternal

$70K - $100K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 8 days ago

Job description

Casey's Point S Tire & Auto Service in Vancouver, WA is looking to hire a full-time Automotive Service Advisor to act as the liaison between our customers and our mechanics. Do you like cars? Are you a people person? Would you like to work for a company that has a close-knit culture? If so, please read on!
Our service advisors earn a competitive based salary plus commission, averaging between $70,000 - $100,000+ per year, based on experience. We provide exceptional benefits to our full-time employees, including medical, dental, vision, paid time off (PTO), and reimbursements for uniforms. If this sounds like the right opportunity for you, apply today!
ABOUT CASEY'S POINT S TIRE & AUTO SERVICE
At Casey's, it's our professionalism that sets us apart from the rest! We are a full-service auto repair and maintenance facility that has been serving Vancouver and the surrounding areas since 1989. Our goal is to provide our community with high-quality services without breaking the bank. We pride ourselves on making sure every service is done correctly and on time every time! We understand that having a vehicle repaired can be stressful sometimes, so we make sure to do everything possible to ensure that our clients have a positive experience with us.
Our Automotive Service Excellence (ASE) certified technicians are skilled professionals who take pride in their work! Our shop is clean and well-equipped, making completing auto repairs and maintenance a breeze. The culture we cultivate is extremely tight-knit and supportive. Our team is family to us! In addition, we provide generous wages, benefits, and perks!
A DAY IN THE LIFE OF AN AUTOMOTIVE SERVICE ADVISOR
In this vehicle advisory position, you are the cornerstone of our customers' experiences as we service and repair their cars. Each day, you become the bridge between our clients and our team. When customers bring their vehicles in, you cheerfully greet them. You are an active listener as you discuss the services they need and put together orders. Then, you bring the order to our technicians to ensure that the job is completed in a timely manner.
You make sure to keep our customers updated as their services are in progress. After repairs are completed, you follow up with the client to ensure that they are satisfied with the services they received. You love working with our customers and take pride in helping them receive the best possible auto care!
QUALIFICATIONS FOR AN AUTOMOTIVE SERVICE ADVISOR
  • 2+ years of experience in a similar position
  • Customer service skills

Are you a skilled communicator? Can you explain technical things in layman's terms? Are you an active listener? Do you thrive in a fast-paced work environment? Are you a team player? If yes, you might just be perfect for this car advising position!
WORK SCHEDULE FOR AN AUTOMOTIVE SERVICE ADVISOR
This vehicle advisory position is full-time and typically works between the hours of 7:30 AM - 6:00 PM, Monday - Friday. Additionally, some overtime will be required.
ARE YOU READY TO JOIN OUR TEAM?
If you can provide exceptional customer service and feel that you would be right for this advisory job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 98662

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