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Vehicle Service Advisor Jobs in Portland, OR (NOW HIRING)

Gresham Ford

Service Advisor

Gresham, OR

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and ... Clearly report all vehicle symptoms as described by the customer * Determine and recommend ...

Gresham Ford

Service Advisor

Gresham, OR · On-site

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and ... Clearly report all vehicle symptoms as described by the customer * Determine and recommend ...

Gresham Ford

Service Advisor

Gresham, OR · On-site

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and ... Clearly report all vehicle symptoms as described by the customer * Determine and recommend ...

Gresham Ford

Service Advisor

Gresham, OR · On-site

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and ... Clearly report all vehicle symptoms as described by the customer * Determine and recommend ...

Royal Moore Auto Center

Service Advisor

Hillsboro, OR · On-site

$40K - $60K/yr

Clearly report all vehicle symptoms as described by the customer * Determine and recommend ... Past experience as a service advisor, assistant lane manager, or service consultant is not ...

Royal Moore Auto Center

Service Advisor

Hillsboro, OR · On-site

$40K - $60K/yr

Clearly report all vehicle symptoms as described by the customer * Determine and recommend ... Past experience as a service advisor, assistant lane manager, or service consultant is not ...

Swickard Auto Group

Service Advisor

Gresham, OR · On-site

$40K - $120K/yr

Toyota guests return not just because of the vehicle - but because of the relationship they've built with the people who take care of it. Our Service Advisors are the foundation of that relationship.

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All JobsVehicle Service Advisor JobsVehicle Service Advisor Jobs in Portland, OR

Vehicle Service Advisor information

See Portland, OR salary details

$12

$27

$48

How much do vehicle service advisor jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for vehicle service advisor in Portland, OR is $27.50, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $31.63 per hour, depending on experience, location, and employer.

What is a vehicle service advisor?

Vehicle Service Advisors are professionals who act as the liaison between customers and the automotive service department. They greet customers, listen to their concerns about their vehicles, and recommend the necessary maintenance or repair services. Advisors also provide cost estimates, explain the work to be performed, and communicate updates throughout the service process. Their goal is to ensure customer satisfaction while helping the service department run efficiently.

How does a vehicle service advisor typically collaborate with technicians and customers during the repair process?

A Vehicle Service Advisor serves as the primary liaison between customers and the service team. They communicate customers' concerns to technicians, translate technical information back to the customer in an understandable way, and keep both parties updated throughout the repair or maintenance process. Effective collaboration involves coordinating repair timelines, clarifying repair costs, and ensuring all necessary parts and labor are scheduled efficiently. This role requires strong interpersonal skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a vehicle service advisor, and why are they important?

To thrive as a Vehicle Service Advisor, you need in-depth automotive knowledge, strong customer service skills, and often a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification is typically required. Excellent communication, active listening, and problem-solving abilities help build trust and efficiently address customer concerns. These skills ensure customer satisfaction, smooth workflow, and increased service department profitability.

What is the difference between Vehicle Service Advisor vs Service Writer?

AspectVehicle Service AdvisorService Writer
CredentialsTypically requires automotive knowledge, customer service skills, and sometimes certification in automotive serviceRequires customer service skills, basic automotive knowledge often preferred but not mandatory
Work EnvironmentWorks in automotive service centers, interacting directly with customers and techniciansWorks at service counters, communicating with customers and service teams
Industry UsageCommonly used in automotive dealerships and repair shopsWidely used in automotive service industry, often interchangeable with Vehicle Service Advisor

Both roles involve customer interaction and understanding automotive services, but Vehicle Service Advisors typically have more automotive knowledge and certification requirements. Service Writers focus on customer communication and administrative tasks. The roles often overlap, but Vehicle Service Advisors usually have a more technical background.

Can you make a lot of money as a vehicle service advisor?

Vehicle service advisors can earn a significant income through a combination of base salary and commissions based on sales and service upselling. Earnings vary depending on experience, location, and the dealership or shop, with top performers often making higher incomes. Strong communication skills and product knowledge can help increase earning potential.

How do vehicle service advisors get paid?

Vehicle service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales they generate, such as repairs and services. Their compensation often includes incentives to encourage upselling and customer satisfaction, and some may also receive benefits like health insurance and paid time off.

What are popular job titles related to Vehicle Service Advisor jobs in Portland, OR?

For Vehicle Service Advisor jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Vehicle Service Advisor jobs in Portland, OR look for?

The top searched job categories for Vehicle Service Advisor jobs in Portland, OR are:

Vehicle Service Advisor jobs near you
Infographic showing various Vehicle Service Advisor job openings in Portland, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $57,205 per year, or $27.5 per hour.

Automotive Service Advisor | Commission-Based - Tonkin Family of Dealerships

Portland, OR • On-site

Gee Automotive Companies

6.7

Company rating: 6.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

85th of 155 rated car dealerships

Respectful managers

Uninterrupted breaks

Learn more about Gee Automotive Companiesexternal

$48K - $120K/yr

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Build a Career Focused on Service and Growth.
Tonkin Family Dealerships is seeking a motivated, customer-focused Service Advisor to join our team. This is a great opportunity for individuals looking to build a rewarding career in the automotive industry.
As a Service Advisor, you will serve as the primary point of contact for our customers-guiding them through their vehicle's service and repair needs, communicating clearly, and ensuring an exceptional experience at every step.
Why Choose Tonkin Family of Dealerships?
  • Competitive compensation and bonuses: Earn a competitive salary and bonuses for meeting and exceeding service sales targets
  • Opportunities for advancement: Grow your career with our company, with opportunities to move into leadership roles or specialized positions
  • Comprehensive training program: Stay up-to-date on the latest technologies and service techniques with our ongoing training and development opportunities
  • State-of-the-art facilities: Work in modern, well-equipped facilities with the latest tools and technology
  • Collaborative team environment: Join a supportive team of experienced technicians, advisors, and managers who work together to deliver exceptional customer service
  • Customer-focused culture: Be part of a team that prioritizes customer satisfaction, building long-term relationships, and delivering personalized service experiences

Service Advisor Job Responsibilities
  • Greet customers and provide expert guidance on vehicle service needs
  • Advise customers on available services, repairs, and maintenance options, ensuring they are informed about their vehicle's condition
  • Accurately create and manage service orders, providing detailed information to the technician team
  • Work closely with the service department to ensure timely completion of services and repairs
  • Upsell service products, maintenance packages, and accessories to meet customer needs
  • Build and maintain strong relationships with customers, ensuring repeat business and high satisfaction
  • Maintain clear communication with customers about the status of their vehicle and any additional services required
  • Provide excellent customer service in a high-energy, team-oriented environment

Service Advisor Benefits and Compensation
In addition to competitive pay, our benefits are designed to support you and your family...
  • Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
  • Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
  • A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
  • 401(k) with Company Match
  • Generous Paid Time Off that begins accruing from Day 1
  • Exclusive employee pricing for you and your family on parts, service, and vehicles

Service Advisor Qualifications
  • High School Diploma or equivalent
  • Prior automotive service or customer service experience preferred but not required
  • Strong communication and interpersonal skills with the ability to interact with customers in a professional and friendly manner
  • Ability to work in a fast-paced environment while maintaining a focus on customer satisfaction

Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.
Bring your drive, ambition, and people skills and apply today to start your automotive service career now!

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