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Vehicle Service Advisor Jobs in Portland, OR (NOW HIRING)

Gresham Ford

Service Advisor

Gresham, OR · On-site

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and ... Clearly report all vehicle symptoms as described by the customer * Determine and recommend ...

Gresham Ford

Service Advisor

Gresham, OR · On-site

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and ... Clearly report all vehicle symptoms as described by the customer * Determine and recommend ...

Gresham Ford

Service Advisor

Gresham, OR · On-site

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and ... Clearly report all vehicle symptoms as described by the customer * Determine and recommend ...

Gresham Ford

Service Advisor

Gresham, OR

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and ... Clearly report all vehicle symptoms as described by the customer * Determine and recommend ...

Royal Moore Auto Center

Service Advisor

Hillsboro, OR · On-site

$40K - $60K/yr

Clearly report all vehicle symptoms as described by the customer * Determine and recommend ... Past experience as a service advisor, assistant lane manager, or service consultant is not ...

Royal Moore Auto Center

Service Advisor

Hillsboro, OR · On-site

$40K - $60K/yr

Clearly report all vehicle symptoms as described by the customer * Determine and recommend ... Past experience as a service advisor, assistant lane manager, or service consultant is not ...

Royal Moore Auto Center

Service Advisor

Hillsboro, OR · On-site

$40K - $60K/yr

Clearly report all vehicle symptoms as described by the customer * Determine and recommend ... Past experience as a service advisor, assistant lane manager, or service consultant is not ...

Swickard Auto Group

Service Advisor

Gresham, OR · On-site

$40K - $120K/yr

Toyota guests return not just because of the vehicle - but because of the relationship they've built with the people who take care of it. Our Service Advisors are the foundation of that relationship.

SUBARU OF PORTLAND

SERVICE ADVISOR

Portland, OR · On-site

The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative ...

Sunset Imports Inc

Porsche Service Advisor

Beaverton, OR · On-site

$100K - $155K/yr

Porsche Service Advisor Pay Range: $100,000 - $155,000 Rare opportunity to join Porsche Beaverton ... Clearly explain vehicle maintenance and repair recommendations, ensuring clients understand all ...

O'Brien Auto Group

SERVICE ADVISOR

Portland, OR · On-site

The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative ...

OBRIEN AUTO GROUP

SERVICE ADVISOR

Portland, OR · On-site

The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative ...

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All JobsVehicle Service Advisor JobsVehicle Service Advisor Jobs in Portland, OR

Vehicle Service Advisor information

See Portland, OR salary details

$12

$27

$48

How much do vehicle service advisor jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for vehicle service advisor in Portland, OR is $27.45, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $31.54 per hour, depending on experience, location, and employer.

What is a vehicle service advisor?

Vehicle Service Advisors are professionals who act as the liaison between customers and the automotive service department. They greet customers, listen to their concerns about their vehicles, and recommend the necessary maintenance or repair services. Advisors also provide cost estimates, explain the work to be performed, and communicate updates throughout the service process. Their goal is to ensure customer satisfaction while helping the service department run efficiently.

How does a vehicle service advisor typically collaborate with technicians and customers during the repair process?

A Vehicle Service Advisor serves as the primary liaison between customers and the service team. They communicate customers' concerns to technicians, translate technical information back to the customer in an understandable way, and keep both parties updated throughout the repair or maintenance process. Effective collaboration involves coordinating repair timelines, clarifying repair costs, and ensuring all necessary parts and labor are scheduled efficiently. This role requires strong interpersonal skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a vehicle service advisor, and why are they important?

To thrive as a Vehicle Service Advisor, you need in-depth automotive knowledge, strong customer service skills, and often a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification is typically required. Excellent communication, active listening, and problem-solving abilities help build trust and efficiently address customer concerns. These skills ensure customer satisfaction, smooth workflow, and increased service department profitability.

What is the difference between Vehicle Service Advisor vs Service Writer?

AspectVehicle Service AdvisorService Writer
CredentialsTypically requires automotive knowledge, customer service skills, and sometimes certification in automotive serviceRequires customer service skills, basic automotive knowledge often preferred but not mandatory
Work EnvironmentWorks in automotive service centers, interacting directly with customers and techniciansWorks at service counters, communicating with customers and service teams
Industry UsageCommonly used in automotive dealerships and repair shopsWidely used in automotive service industry, often interchangeable with Vehicle Service Advisor

Both roles involve customer interaction and understanding automotive services, but Vehicle Service Advisors typically have more automotive knowledge and certification requirements. Service Writers focus on customer communication and administrative tasks. The roles often overlap, but Vehicle Service Advisors usually have a more technical background.

Can you make a lot of money as a vehicle service advisor?

Vehicle service advisors can earn a significant income through a combination of base salary and commissions based on sales and service upselling. Earnings vary depending on experience, location, and the dealership or shop, with top performers often making higher incomes. Strong communication skills and product knowledge can help increase earning potential.

How do vehicle service advisors get paid?

Vehicle service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales they generate, such as repairs and services. Their compensation often includes incentives to encourage upselling and customer satisfaction, and some may also receive benefits like health insurance and paid time off.

What are popular job titles related to Vehicle Service Advisor jobs in Portland, OR?

For Vehicle Service Advisor jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Vehicle Service Advisor jobs in Portland, OR look for?

The top searched job categories for Vehicle Service Advisor jobs in Portland, OR are:

Vehicle Service Advisor jobs near you
Infographic showing various Vehicle Service Advisor job openings in Portland, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $57,205 per year, or $27.5 per hour.

Service Advisor

Gresham Ford

Gresham, OR • On-site

Full-time

Medical, Retirement, PTO

Re-posted 13 days ago

Job description

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future.  Join the Ford Family where we value service to each other and the world as much as to our customers!

Service Advisor Compensation and Benefits:

  • Competitive Pay

  • Flexible Working Hours

  • Health Insurance

  • PTO & Sick Leave

  • 401(K)

Service Advisor Responsibilities:

  • Greet customers promptly

  • Obtain customer and vehicle information

  • Clearly report all vehicle symptoms as described by the customer

  • Determine and recommend maintenance base on age, mileage and history of vehicle

  • Prepare a complete and accurate estimate of cost for labor and parts

  • Establish follow up time

  • Monitor the progress of each vehicle throughout the day, and update customers frequently

  • Verify that the final invoice reconciles with the work performed on the repair order

  • Explain all completed work and charges to customers

Service Advisor Requirements:

  • Previous experience at a Ford dealership is a plus

  • Ability to identify the problem quickly

  • Knowledge of automobiles

  • Proven record of achieving exceptional customer satisfaction

  • Past experience as a service advisor, assistant lane manager or service consultant

  • Very energetic personality 

  • A desire for a long-term career with a growing organization

  • Personal and professional integrity

  • Computer skills and willingness to learn new programs

  • Ability to learn new technology and repair and service procedures and specifications

  • Minimum of 1 year in service department

  • Ability to lift 50 pounds and work on your feet for extended periods of time

  • Ability to work in a fast-paced environment

  • Basic computer skills

  • Positive, friendly attitude 

  • High school diploma or equivalent

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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