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Automotive Service Writer Jobs in Portland, OR (NOW HIRING)

Walmart

Auto Care Center Service Writer

Vancouver, WA · On-site

$17.50 - $30.50/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Pointstire

Automotive Service Manager

Portland, OR · On-site

$60 - $80/hr

Salary Job Summary The Automotive Service Manager plays a critical role in driving the sales ... Excellent verbal and written communication skills to clearly and effectively interact with ...

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All JobsAutomotive Service Writer JobsAutomotive Service Writer Jobs in Portland, OR

Automotive Service Writer information

See Portland, OR salary details

$13

$25

$42

How much do automotive service writer jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for automotive service writer in Portland, OR is $25.56, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $30.53 per hour, depending on experience, location, and employer.

What is an automotive service writer?

As an automotive service writer, you work at a vehicle service center, and your primary responsibilities are to inspect customer vehicles, such as light trucks and cars, to determine their working condition and then calculate how much any necessary repairs would cost. Your job duties include talking to the customer to find out what needs to be repaired, conducting visual inspections of a vehicle’s engine and other systems, and writing a report of your findings to include a list of recommended services and repairs. You can also find automotive service writer jobs at government agencies and corporations that own large fleets of vehicles. Car dealerships with automotive service departments hire automotive service advisors as well.

How does an automotive service writer typically collaborate with technicians and customers during the repair process?

An Automotive Service Writer acts as the communication bridge between customers and technicians. They gather detailed information about vehicle issues from customers, relay this information clearly to technicians, and keep both parties updated throughout the repair process. Service Writers also review completed work with technicians to ensure accuracy before explaining repairs and associated costs to customers, ensuring transparency and customer satisfaction. Effective collaboration requires strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as an automotive service writer, and why are they important?

To thrive as an Automotive Service Writer, you need a solid understanding of automotive systems, strong customer service skills, and often a high school diploma or equivalent. Familiarity with shop management software, estimating tools, and basic computer systems is typically required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and collaborate effectively with technicians. These skills ensure smooth workflow, accurate service documentation, and high customer satisfaction in a fast-paced automotive environment.

What is the difference between Automotive Service Writer vs Automotive Service Advisor?

AspectAutomotive Service WriterAutomotive Service Advisor
CredentialsHigh school diploma; some certificationsHigh school diploma; certifications optional
Work EnvironmentDealerships, repair shopsDealerships, repair shops
Primary RoleWriting repair orders, communicating with customersDiagnosing vehicle issues, recommending repairs
Customer InteractionModerate; explains repairsHigh; discusses diagnostics and solutions

Automotive Service Writer and Automotive Service Advisor roles often overlap, focusing on customer communication and repair documentation. While both require strong communication skills and familiarity with automotive repairs, Service Writers primarily handle paperwork and customer service, whereas Service Advisors diagnose issues and recommend repairs. Understanding these distinctions helps in choosing the right career path or job search focus.

How do automotive service writers get paid?

Automotive service writers typically earn a combination of base salary and commissions or bonuses based on sales and service department performance. They may also receive benefits such as health insurance and paid time off, and their compensation can vary depending on experience, location, and dealership policies.
More about Automotive Service Writer jobs

What are popular job titles related to Automotive Service Writer jobs in Portland, OR?

For Automotive Service Writer jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Automotive Service Writer jobs in Portland, OR look for?

The top searched job categories for Automotive Service Writer jobs in Portland, OR are:

Automotive Service Writer jobs near you
Infographic showing various Automotive Service Writer job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $53,252 per year, or $25.6 per hour.

Automotive Customer Service Rep - Excellent Benefits & Teamwork

Mechanics & Body Shops Marketplace

Hubbard, OR • On-site

$16.50 - $22.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

Are you a friendly and pleasant person with customer service skills interested in developing a career in the automotive service industry. Do you enjoy teamwork and camaraderie. We are a reputable auto repair business in the small town of Hubbard, OR and we have been servicing cars for the past 18 years.

Our employees are important to us and we take great care of them. We're looking for a Customer Service Representative who wants to learn and grow into a service advisor role. Scope of Work Greet customers Answer phones and take appointments Support Service Manager with writing service Conduct inventory, order parts and receive parts Benefits for Customer Service Representative (CSR) Medical, dental and vision insurance benefits 401-K retirement benefit with employer matching (that's tax-deferred free money) Paid vacation that gradually increases to 3 weeks per year after 5 years Paid time off (PTO) Paid holidays Monday to Friday 8AM to 5PM - No weekends.

Opportunities for 5 hours per week of overtime Great opportunity for career growth Teamwork and camaraderie A place you can be proud to work at and call home. Qualifications of Customer Service Representative (CSR) If you are a customer service rep with a great positive attitude willing to learn and grow, we would love to meet with you. Computer skills and some experience in the automotive industry are highly desirable.

A valid Driver's License is required. Related keywords: automotive service advisor, service writer, service manager, CSR, customer service representative

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