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What Is an Automotive Service Writer and How to Become One

What Is an Automotive Service Writer?

As an automotive service writer, you work at a vehicle service center, and your primary responsibilities are to inspect customer vehicles, such as light trucks and cars, to determine their working condition and then calculate how much any necessary repairs would cost. Your job duties include talking to the customer to find out what needs to be repaired, conducting visual inspections of a vehicle’s engine and other systems, and writing a report of your findings to include a list of recommended services and repairs. You can also find automotive service writer jobs at government agencies and corporations that own large fleets of vehicles. Car dealerships with automotive service departments hire automotive service advisors as well.

How to Become an Automotive Service Writer

To start your career as an automotive service writer, you need your high school diploma or GED certificate and experience with automotive maintenance and customer service. You can earn optional qualifications, like an associate degree in automotive technology. The extra education and training may improve your job prospects. You need in-depth knowledge of automotive systems, the ability to use automotive service software, and good communication skills to succeed in this job.