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Auto Service Writer Jobs in Portland, OR (NOW HIRING)

Freeman Motor

Auto BodyShop Estimator

Portland, OR

Previous experience in auto repair industry, such as service advising, service writing, warranty claims or auto technician experience is strongly preferred * Sales experience is required Physical ...

Freeman Motor

Auto BodyShop Estimator

Portland, OR

Previous experience in auto repair industry, such as service advising, service writing, warranty claims or auto technician experience is strongly preferred * Sales experience is required Physical ...

Kendall Auto Group

Hyundai Service Advisor

Vancouver, WA · On-site

$78K - $110K/yr

Join Kendall Auto Group and START SOMETHING GREAT! Requirements Knowledge of automobile repair and maintenance along with 2 years of service writing experience is preferred. A valid driver's license ...

Caliber Collision

Auto Detailer

Clackamas, OR · On-site

$18 - $19/hr

Service Center Clackamas JOB SUMMARY Caliber Collision has an immediate job opening for an Auto ... Be able to understand instructions - written and verbal * Can prioritize competing tasks and adapt ...

Caliber Collision

Auto Detailer

Vancouver, WA · On-site

$18 - $19/hr

Service Center Vancouver - Cascade JOB SUMMARY Caliber Collision has an immediate job opening for ... Be able to understand instructions - written and verbal * Can prioritize competing tasks and adapt ...

Caliber Collision

Auto Detailer

Vancouver, WA · On-site

$18 - $19/hr

Service Center Vancouver - Cascade JOB SUMMARY Caliber Collision has an immediate job opening for ... Be able to understand instructions - written and verbal * Can prioritize competing tasks and adapt ...

Caliber Collision

Auto Detailer

Clackamas, OR

$18 - $19/hr

Service Center Clackamas JOB SUMMARY Caliber Collision has an immediate job opening for an Auto ... Be able to understand instructions - written and verbal * Can prioritize competing tasks and adapt ...

Caliber Collision

Auto Detailer

Vancouver, WA · On-site

$18 - $19/hr

Service Center Vancouver - Orchards JOB SUMMARY Caliber Collision has an immediate job opening for ... Be able to understand instructions - written and verbal * Can prioritize competing tasks and adapt ...

Caliber Collision

Auto Detailer

Vancouver, WA · On-site

$18 - $19/hr

Service Center Vancouver - Orchards JOB SUMMARY Caliber Collision has an immediate job opening for ... Be able to understand instructions - written and verbal * Can prioritize competing tasks and adapt ...

Swickard Auto Group

Express Service Advisor

Gladstone, OR · On-site

$50K - $80K/yr

... writing WHO WE ARE Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've ...

Swickard Auto Group

Service Advisor

Vancouver, WA · On-site

$50K - $120K/yr

... Write up repair orders accurately, capturing customer concerns clearly for the service team • ... Provide clients with accurate estimates, transparent timelines, and proactive updates throughout ...

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All JobsAuto Service Writer JobsAuto Service Writer Jobs in Portland, OR

Auto Service Writer information

See Portland, OR salary details

$13

$25

$42

How much do auto service writer jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for auto service writer in Portland, OR is $25.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $30.58 per hour, depending on experience, location, and employer.

What is an auto service writer?

Auto Service Writers, also known as Service Advisors, act as the link between customers and automotive technicians at repair shops or dealerships. They listen to customer concerns about their vehicles, document the issues, and communicate repair needs to the mechanics. Service Writers also prepare estimates, explain recommended repairs, and keep customers informed about the status of their vehicles. Their role is essential for ensuring clear communication and a smooth service experience for both customers and technicians.

How does an auto service writer typically collaborate with technicians and customers during a service appointment?

An Auto Service Writer acts as the liaison between customers and the service team, ensuring clear communication about vehicle issues and repairs. During a service appointment, the Service Writer gathers detailed information from the customer, translates it into work orders for technicians, and keeps the customer updated on progress and costs. They often need to balance customer expectations with the realities of shop schedules and technical findings. Effective collaboration involves regular check-ins with technicians to clarify diagnostics and relay updates or recommendations to the customer in a timely, professional manner.

What are the key skills and qualifications needed to thrive as an auto service writer, and why are they important?

To thrive as an Auto Service Writer, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with shop management software, repair order systems, and estimating tools is often required. Exceptional communication, attention to detail, and problem-solving abilities help you effectively bridge the gap between customers and technicians. These skills are vital for ensuring accurate service recommendations, customer satisfaction, and efficient workflow in an automotive service environment.

What is the difference between Auto Service Writer vs Auto Service Advisor?

AspectAuto Service WriterAuto Service Advisor
CredentialsTypically no formal certifications required, but knowledge of automotive services helpsOften requires automotive knowledge and customer service skills, certifications are a plus
Work EnvironmentFront desk, customer service area in auto repair shops or dealershipsCustomer-facing role in auto repair shops or dealerships, similar environment
Primary ResponsibilitiesWriting repair orders, communicating customer concerns to techniciansExplaining repairs to customers, recommending services, and selling maintenance plans

Both roles involve customer interaction and understanding automotive services, but the Auto Service Writer primarily focuses on documenting repairs and communicating with technicians, while the Auto Service Advisor emphasizes explaining repairs to customers and selling services. They often work side-by-side in auto repair environments, with overlapping skills but different primary functions.

How do auto service writers get paid?

Auto service writers typically earn a combination of base salary and commissions or bonuses based on sales and service performance. They may also receive benefits such as health insurance and paid time off, and their pay can vary depending on experience, location, and the dealership or shop they work for.

What are popular job titles related to Auto Service Writer jobs in Portland, OR?

For Auto Service Writer jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Auto Service Writer jobs in Portland, OR look for?

The top searched job categories for Auto Service Writer jobs in Portland, OR are:

Auto Service Writer jobs near you
Infographic showing various Auto Service Writer job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $53,252 per year, or $25.6 per hour.

Auto Repair Technician (A/B Level)

Autotek International

Portland, OR • On-site

$75K - $110K/yr

Full-time

Re-posted 29 days ago

Job description

Title: Auto Repair Technician 
Directly Reports to: Service Manager 
Pay: 75k to 110k Per Year –  Flat Rate or Hybrid Pay tructure Available
We are a small, but mighty independant shop looking for new talent. We have a long established reputation for high quality repairs and an industry leading customer experience. Our business model is customer driven and focuses on everybody winning.
We are seeking someone who will be a good fit for our diverse team. We place an emphasis on strong company culture and those who embrace and support it. This is a unique opportunity for somebody who wants to break out of a monotonous routine or toxic shop environment and move into a place where they can thrive.
If you think you're a good fit, please drop us a cover letter with your resume and tell us more about you.
Job Summary: 
Perform diagnostics, inspections, repairs and maintenance across a wide range of vehicles encompassing Japanese/Korean imports, domestic and European vehicles. Advise service writer of needed repairs, recommended maintenance items and all needed parts to perform repairs and maintenance based on diagnostics and inspection.  

Essential Job Functions: 
  • Perform vehicle inspections to identify necessary repairs and maintenance services needed. 
  • Perform vehicle maintenance services. 
  • Diagnose vehicle issues including, but not limited to, mechanical, drivability, computer and electrical problems, based on customer information provided and vehicle behavior in order to make accurate recommendations for repairs. 
  • Road test vehicle pre and post repair when necessary to diagnose issue or confirm repair has corrected customer concern.  
  • Look up and advise service writer of necessary parts and potential labor discrepancies based on unique vehicle characteristics needed to complete repairs and/or maintenance services.  
  • Advise service manager in a clear and concise manner of vehicle issue(s) and required repairs to correct issues. 
  • Document all findings, recommendations and repairs performed in a clear and professional manner within shop management software. 
  • Verify parts requested/ordered have arrived and are correct prior to performing repairs. 
  • Follow company procedures for fluid and parts disposal. 
  • Keep work area clean and organized. 
  • Meet or exceed minimum company standards for production, quality of inspections and recommended services. 
  • Embrace and participate in a company culture that is set up for employees to thrive and for everyone to win that is based on a customer first approach. 
  • Follow manufacturer established procedures for repairs and torque specifications. 
 
Core Competencies:  
  • Ability to work independently in a multi-task, fast paced environment. 
  • High level of attention to detail. 
  • Strong diagnostic skills. 
  • Ability to prioritize workload and follow through on assignments and meet expectations. 
  • Ability to use appropriate judgment and logic. 
  • Ability to deal courteously with customers, staff, vendors and others who you may interact with. 
  • Strong interpersonal communication skills, both written and verbal to achieve “win-win” outcomes for customers and with other employees. 
  • Willingness to actively participate in a ‘team approach’ with regards to all essential job responsibilities and coworker communications.  
  • Ability to be flexible in adapting to changing needs and executing changes in plans as necessary. 
  • Possess and exercise a high level of integrity. 
  • Knowledge of company policies, regulations and procedures to complete decisions independently. 
  • Knowlege of, or ability to be trained in, computer programs necessary to the position including but not limited to: Tekmetric, AllData Repair, Identifix, Partstech, Speedial and vendor specific website ordering portals. 
 
Secondary Job Functions:
  • May be required to order parts if a part is incorrect or missing to keep job moving forward. 
  • Recommending parts based on company standards which denote both high quality aftermarket and OEM parts and fluids that meet specific OEM standards. 
  • Cleaning your work area daily to ensure no safety hazards are present and that your area is clean and organized for maximum efficiency. 
  • Advise service manager of low inventory items when discovered so they can be re-ordered. 
  • Assist other technicians when required. 

Essential Equipment, Tools or Machinery: 
Computer (Windows based), printer, telephone, photocopier, scanner, vehicle diagnostic scanner, general mechanical tools, vehicle lifts, transmission jacks, engine lifts, fluid collection system, pneumatic air hoses and other tools required for vehicle repair. Must provide your own basic tools. 
 
Working Conditions: 
Work is conducted in a well-lit, heated shop environment. Considerable standing required. Ability to speak, see and hear clearly in person.  Ability to communicate and articulate well verbally.  Ability to read and understand written materials.  Visual acuity required to observe personal computer monitors, vehicle records, and other correspondence.  Physical mobility to safely stand, lift, turn, twist, swoop, bend, kneel and sit in order to perform the functions of this position are required. Ability to carry/properly lift materials up to 65 pounds.   
 
Qualifications: 
  • Minimum of High School Diploma or GED preferred. Extensive experience will be considered in lieu of education.  
  • Must provide your own basic tools.
  • Minimum of 3 years at an established shop as an A or B level technician required, 
  • ASE certification required. 
  • Proven ability to effectively work with and positively interact with others. 
  • Demonstrated problem-solving and critical thinking skills. 
  • Proven effective verbal, listening and written communications skills. 
  • Ability to perform both physically and mentally, all functions of the job.   
  • Valid driver’s license required.  
  • Ability to legally work in the United States.  
  • Ability to pass a background and drug test. 
  • Stable work history. 
 
We believe that each employee makes a significant contribution to our success.  This position description is designed to outline primary duties and qualifications but not limit the employee or the employer to the work identified above.