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Assistant Automotive Service Advisor Jobs in Rochester, NY

Delta Sonic

Oil Change Service Advisor

Rochester, NY

$19.50/hr

Individuals in this position can enjoy working in our state-of-the-art automotive service shops ... Oil Change Service Advisors will be hired into the entry-level position of Oil Change Technician.

Delta Sonic

Oil Change Service Advisor

Rochester, NY

$19.50/hr

Individuals in this position can enjoy working in our state-of-the-art automotive service shops ... Oil Change Service Advisors will be hired into the entry-level position of Oil Change Technician.

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All JobsAutomotive Service Advisor JobsAssistant Automotive Service Advisor JobsAssistant Automotive Service Advisor Jobs in Rochester, NY

Assistant Automotive Service Advisor information

See Rochester, NY salary details

$11

$25

$44

How much do assistant automotive service advisor jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for assistant automotive service advisor in Rochester, NY is $25.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $29.42 per hour, depending on experience, location, and employer.

What does an assistant automotive service advisor do?

An Assistant Automotive Service Advisor supports the main service advisor by assisting with customer service tasks in an auto repair shop or dealership. Their duties typically include greeting customers, helping to schedule appointments, preparing repair orders, and communicating vehicle issues between customers and technicians. They also help ensure customers are informed about the status of their vehicles and the services being performed. This role requires strong communication and organizational skills, as well as basic automotive knowledge.

What are the key skills and qualifications needed to thrive as an assistant automotive service advisor, and why are they important?

To thrive as an Assistant Automotive Service Advisor, you need strong knowledge of automotive systems, customer service skills, and a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and basic office tools is typically required. Exceptional communication, active listening, and organizational skills help build trust with customers and ensure smooth service operations. These abilities are crucial for accurately relaying information, enhancing customer satisfaction, and supporting efficient workflow in a busy automotive service environment.

What are some common challenges faced by an assistant automotive service advisor, and how can they be managed?

Assistant Automotive Service Advisors often juggle multiple responsibilities, such as coordinating between customers, technicians, and parts departments. A common challenge is managing time effectively during busy periods, especially when handling multiple service orders and customer inquiries. Building strong organizational skills and maintaining clear communication with both customers and team members can help minimize errors and enhance service efficiency. Proactively learning about automotive repairs and dealership processes also makes it easier to address customer concerns and support the Service Advisor team.

What is the difference between Assistant Automotive Service Advisor vs Automotive Service Advisor?

AspectAssistant Automotive Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, automotive service certifications often preferred
Work EnvironmentAssists service advisors in customer interactions, dealership or repair shop settingInteracts directly with customers, explains repairs, and recommends services
ResponsibilitiesSupports service advisors, handles administrative tasks, learns technical aspectsCommunicates with customers, estimates costs, and manages service orders

The Assistant Automotive Service Advisor typically supports the Automotive Service Advisor by handling administrative tasks and learning the service process. While both roles work in similar environments and require customer service skills, the assistant position is more entry-level and focuses on support, whereas the service advisor manages direct customer interactions and technical explanations.

Is an assistant automotive service advisor a hard job?

An assistant automotive service advisor role involves customer interaction, understanding vehicle issues, and supporting the service team, which can be demanding due to multitasking and communication requirements. It often requires basic automotive knowledge, good organizational skills, and the ability to work in a fast-paced environment, but the difficulty varies based on experience and workplace expectations.

What are the most commonly searched types of Automotive Service Advisor jobs in Rochester, NY?

The most popular types of Automotive Service Advisor jobs in Rochester, NY are:

What are popular job titles related to Assistant Automotive Service Advisor jobs in Rochester, NY?

For Assistant Automotive Service Advisor jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Assistant Automotive Service Advisor jobs in Rochester, NY look for?

The top searched job categories for Assistant Automotive Service Advisor jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Assistant Automotive Service Advisor jobs?

Cities near Rochester, NY with the most Assistant Automotive Service Advisor job openings:

Assistant Automotive Service Advisor jobs near you
Infographic showing various Assistant Automotive Service Advisor job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $53,246 per year, or $25.6 per hour.

Service Manager - Rochester, NY

Rochester, NY • On-site

Goodyear Tire and Rubber Company
See more jobs at Goodyear Tire and Rubber Companyexternal

$25 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description


Let's Connect APPLY TODAY To Schedule Your On Site Interview!
"Automotive Service Management""Service Advisor""Service Writer""Tire Sales""Automotive Sales""Customer Service""Team Leadership""Scheduling""Workflow Management""Training & Development""Warranty Administration""Automotive Repair"'Shop Operations""Automotive Service Manager""Assistant Automotive Service Manager""Service Advisor""Senior Service Advisor""Automotive Store Manager""Tire Store Manager""Assistant Store Manager (Automotive)""Shop Manager""Automotive Operations Manager"
The pay range for this position is $25.00 - $30.00/hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including: medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts.
Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!
General Description:
As a Service Manager you will gain hands-on experience in one of Goodyear's auto service centers by making meaningful connections while delivering outstanding service. You will also be responsible for managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guest. We encourage you to allow us to invest in your success as you invest in ours; apply today!
Responsibilities will include, but will not be limited to:
  • Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests
  • Help drive and reach sales goals through guest interactions including tire and service sales
  • Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests
  • Responsible for contributing to the training and development of service department associates
  • Articulate all warranties, promotions, and advertisements
  • Utilize tools provided to make recommendations to guests based on manufacturing guidelines
  • Maintain a clean and safe work and guest area
  • Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications:
  • Minimum 1 year of previous Automotive Service management experience
  • Valid driver's license
  • Must be at least 18 years of age
  • No relocation is being offered for this position
  • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications:
  • Previous automotive service sales experience
  • Previous automotive service experience

Position Criteria:
  • Strong work ethic; independently motivated to produce results with limited influence from others
  • Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
  • Ability to review, analyze, and interpret information, identify problems, and make decisions
  • Ability to read, understand, and follow procedures and guidelines
  • Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
  • Commitment to following established safety policies and procedures

Application Process
  • Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device.
  • If you pass, you'll receive an invitation to schedule a phone or in-person interview.
  • Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.

Apply