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Assistant Automotive Service Advisor Jobs in Rochester, NY

Bob Johnson Auto Group

Service Advisor

Rochester, NY · On-site

The Bob Johnson Automotive Group of Rochester provides a rare blend of outstanding leadership and a ... The service advisor's responsibilities include greeting customers, listening to requests ...

Vision Auto Group

Automotive Service - Valet

Rochester, NY · On-site

$13.75 - $17.75/hr

We are seeking a reliable and detail-oriented Automotive Service Porter to support our dealership ... Deliver vehicles to customers or off-site locations when needed. * Assist service advisors and ...

Jim Barnard Chevrolet

Automotive Service Technician

NY · On-site

$75K/yr

Jim Barnard Chevrolet is seeking an experienced Professional Automotive Service Technician to join ... Interact with the Service Advisor and/or Service Manager. * Achieve & Maintain GM Technician ...

Five Star Equipment

Service Advisor

Rochester, NY · On-site

$45K - $65K/yr

Service Advisor Location: Rochester, NY Salary: $45,000 to $65,000 based on experience and skill level Schedule: Full-Time, Exempt - Monday thru Friday WHAT YOU WILL GET: * 7 Paid Holidays + generous ...

Camping World

Service Advisor

Churchville, NY

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

Bob Johnson Auto Group

SERVICE ADVISOR

Avon, NY · On-site

We seek to invoke a sense of Hospitality and Caring to our service and sales customer alike. Previous Advisor experience preferred but not necessary. Willing to train the right motivated individual.

VIOC

Customer Service Advisor

Rochester, NY · On-site

$19/hr

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... Paid on-the-job training - No previous automotive experience is required * Flexible work schedule:

Valvoline

Customer Service Advisor

Rochester, NY · On-site

$19/hr

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... Paid on-the-job training - No previous automotive experience is required * Flexible work schedule:

Valvoline

Customer Service Advisor

Rochester, NY · On-site

$19/hr

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... Paid on-the-job training - No previous automotive experience is required * Flexible work schedule:

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All JobsAutomotive Service Advisor JobsAssistant Automotive Service Advisor JobsAssistant Automotive Service Advisor Jobs in Rochester, NY

Assistant Automotive Service Advisor information

See Rochester, NY salary details

$11

$25

$44

How much do assistant automotive service advisor jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for assistant automotive service advisor in Rochester, NY is $25.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $29.42 per hour, depending on experience, location, and employer.

What does an assistant automotive service advisor do?

An Assistant Automotive Service Advisor supports the main service advisor by assisting with customer service tasks in an auto repair shop or dealership. Their duties typically include greeting customers, helping to schedule appointments, preparing repair orders, and communicating vehicle issues between customers and technicians. They also help ensure customers are informed about the status of their vehicles and the services being performed. This role requires strong communication and organizational skills, as well as basic automotive knowledge.

What are the key skills and qualifications needed to thrive as an assistant automotive service advisor, and why are they important?

To thrive as an Assistant Automotive Service Advisor, you need strong knowledge of automotive systems, customer service skills, and a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and basic office tools is typically required. Exceptional communication, active listening, and organizational skills help build trust with customers and ensure smooth service operations. These abilities are crucial for accurately relaying information, enhancing customer satisfaction, and supporting efficient workflow in a busy automotive service environment.

What are some common challenges faced by an assistant automotive service advisor, and how can they be managed?

Assistant Automotive Service Advisors often juggle multiple responsibilities, such as coordinating between customers, technicians, and parts departments. A common challenge is managing time effectively during busy periods, especially when handling multiple service orders and customer inquiries. Building strong organizational skills and maintaining clear communication with both customers and team members can help minimize errors and enhance service efficiency. Proactively learning about automotive repairs and dealership processes also makes it easier to address customer concerns and support the Service Advisor team.

What is the difference between Assistant Automotive Service Advisor vs Automotive Service Advisor?

AspectAssistant Automotive Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, automotive service certifications often preferred
Work EnvironmentAssists service advisors in customer interactions, dealership or repair shop settingInteracts directly with customers, explains repairs, and recommends services
ResponsibilitiesSupports service advisors, handles administrative tasks, learns technical aspectsCommunicates with customers, estimates costs, and manages service orders

The Assistant Automotive Service Advisor typically supports the Automotive Service Advisor by handling administrative tasks and learning the service process. While both roles work in similar environments and require customer service skills, the assistant position is more entry-level and focuses on support, whereas the service advisor manages direct customer interactions and technical explanations.

Is an assistant automotive service advisor a hard job?

An assistant automotive service advisor role involves customer interaction, understanding vehicle issues, and supporting the service team, which can be demanding due to multitasking and communication requirements. It often requires basic automotive knowledge, good organizational skills, and the ability to work in a fast-paced environment, but the difficulty varies based on experience and workplace expectations.

What are the most commonly searched types of Automotive Service Advisor jobs in Rochester, NY?

The most popular types of Automotive Service Advisor jobs in Rochester, NY are:

What are popular job titles related to Assistant Automotive Service Advisor jobs in Rochester, NY?

For Assistant Automotive Service Advisor jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Assistant Automotive Service Advisor jobs in Rochester, NY look for?

The top searched job categories for Assistant Automotive Service Advisor jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Assistant Automotive Service Advisor jobs?

Cities near Rochester, NY with the most Assistant Automotive Service Advisor job openings:

Assistant Automotive Service Advisor jobs near you
Infographic showing various Assistant Automotive Service Advisor job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $53,246 per year, or $25.6 per hour.

Automotive Service - Valet

Vision Automotive Group

Rochester, NY • On-site

$17 - $19/hr

Full-time

Re-posted 27 days ago

Job description

We are seeking a reliable and detail-oriented Automotive Service Porter to support our dealership’s service department. The Service Porter is responsible for moving, parking, and organizing vehicles, as well as assisting with fueling and light cleaning duties. This position plays a key role in maintaining an efficient and customer-friendly service environment.

Key Responsibilities:

  • Move vehicles to and from service bays, lot locations, and delivery areas.

  • Refuel vehicles as needed and check fluid levels.

  • Maintain the cleanliness of the service drive and vehicle lot.

  • Assist with the coordination of vehicle flow in and out of service areas.

  • Perform basic vehicle checks (e.g., tire pressure, battery jump-starts).

  • Deliver vehicles to customers or off-site locations when needed.

  • Assist service advisors and technicians as requested.

  • Ensure all vehicles are locked and keys are properly stored when not in use.

  • Follow all dealership and safety policies and procedures.

Qualifications:

  • High school diploma or equivalent preferred.

  • Valid driver’s license with a clean driving record.

  • Ability to drive both manual and automatic transmission vehicles.

  • Strong attention to detail and organizational skills.

  • Ability to work in various weather conditions.

  • Excellent customer service and communication skills.

  • Dependable and self-motivated with a positive attitude.

Work Environment and Physical Requirements:

  • Frequent walking, standing, bending, and lifting (up to 30 lbs).

  • Exposure to outdoor weather conditions.

  • May involve some evening and weekend hours based on dealership needs.

Equal Opportunity Employer
We are an equal opportunity employer and welcome applicants from all backgrounds to apply.

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