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Automotive Service Writer Jobs in Rochester, NY (NOW HIRING)

LandPro Equipment, LLC

Service Writer

Batavia, NY · On-site

$19 - $24/hr

A Day in the Life of a Service Writer As a Service Writer , you're the connection between our ... in service, automotive, or equipment environments * general understanding of mechanical and ...

LandPro Equipment, LLC

Service Writer

Batavia, NY · On-site

$19 - $24/hr

A Day in the Life of a Service Writer As a Service Writer , you're the connection between our ... in service, automotive, or equipment environments * general understanding of mechanical and ...

LandPro Equipment LLC

Service Writer

Batavia, NY

$19 - $24/hr

A Day in the Life of a Service Writer As a Service Writer , you're the connection between our ... in service, automotive, or equipment environments * general understanding of mechanical and ...

LandPro Equipment LLC

Service Writer

Batavia, NY · On-site

$19 - $24/hr

Service Writer Batavia, NY ( Apply Description Why LandPro Equipment? We're proud to be a trusted ... in service, automotive, or equipment environments * general understanding of mechanical and ...

Five Star Equipment

Service Writer

Rochester, NY · On-site

$20 - $28/hr

Service Writer Location: Rochester, NY Salary: $20.00 - $28.00 per hour, based on experience and qualifications Schedule: Full-Time, Exempt - Monday thru Friday WHAT YOU WILL GET: * 7 Paid Holidays ...

Walmart

Auto Care Center Service Writer

Rochester, NY · On-site

$16.50 - $29.50/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Walmart

Auto Care Center Service Writer

Batavia, NY · On-site

$16.50 - $29.50/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

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All JobsAutomotive Service Writer JobsAutomotive Service Writer Jobs in Rochester, NY

Automotive Service Writer information

See Rochester, NY salary details

$12

$23

$39

How much do automotive service writer jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for automotive service writer in Rochester, NY is $23.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $28.46 per hour, depending on experience, location, and employer.

What is an automotive service writer?

As an automotive service writer, you work at a vehicle service center, and your primary responsibilities are to inspect customer vehicles, such as light trucks and cars, to determine their working condition and then calculate how much any necessary repairs would cost. Your job duties include talking to the customer to find out what needs to be repaired, conducting visual inspections of a vehicle’s engine and other systems, and writing a report of your findings to include a list of recommended services and repairs. You can also find automotive service writer jobs at government agencies and corporations that own large fleets of vehicles. Car dealerships with automotive service departments hire automotive service advisors as well.

How does an automotive service writer typically collaborate with technicians and customers during the repair process?

An Automotive Service Writer acts as the communication bridge between customers and technicians. They gather detailed information about vehicle issues from customers, relay this information clearly to technicians, and keep both parties updated throughout the repair process. Service Writers also review completed work with technicians to ensure accuracy before explaining repairs and associated costs to customers, ensuring transparency and customer satisfaction. Effective collaboration requires strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.

Can you be an automotive service writer with no experience?

Yes, entry-level automotive service writer positions often do not require prior experience, as employers typically provide on-the-job training. Strong communication skills and a basic understanding of automotive systems can help candidates succeed, and some may pursue certifications like ASE to improve their prospects.

What is the difference between Automotive Service Writer vs Automotive Service Advisor?

AspectAutomotive Service WriterAutomotive Service Advisor
CredentialsHigh school diploma; some certificationsHigh school diploma; certifications optional
Work EnvironmentDealerships, repair shopsDealerships, repair shops
Primary RoleWriting repair orders, communicating with customersDiagnosing vehicle issues, recommending repairs
Customer InteractionModerate; explains repairsHigh; discusses diagnostics and solutions

Automotive Service Writer and Automotive Service Advisor roles often overlap, focusing on customer communication and repair documentation. While both require strong communication skills and familiarity with automotive repairs, Service Writers primarily handle paperwork and customer service, whereas Service Advisors diagnose issues and recommend repairs. Understanding these distinctions helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as an automotive service writer, and why are they important?

To thrive as an Automotive Service Writer, you need a solid understanding of automotive systems, strong customer service skills, and often a high school diploma or equivalent. Familiarity with shop management software, estimating tools, and basic computer systems is typically required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and collaborate effectively with technicians. These skills ensure smooth workflow, accurate service documentation, and high customer satisfaction in a fast-paced automotive environment.
More about Automotive Service Writer jobs
What are popular job titles related to Automotive Service Writer jobs in Rochester, NY? For Automotive Service Writer jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Automotive Service Writer jobs in Rochester, NY look for? The top searched job categories for Automotive Service Writer jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Automotive Service Writer jobs? Cities near Rochester, NY with the most Automotive Service Writer job openings:
Automotive Service Writer jobs near you
Infographic showing various Automotive Service Writer job openings in Rochester, NY as of July 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 100% In-person job distribution, with an average salary of $49,567 per year, or $23.8 per hour.

Service Writer

LandPro Equipment, LLC

Batavia, NY • On-site

$19 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Description:

Why LandPro Equipment?


We’re proud to be a trusted John Deere dealer serving communities across New York, Ohio, and Pennsylvania but what sets us apart is how we show up every day.


Our goal is simple, to be the most respected dealership by living our PRO values: Professionalism, Respect, and Outstanding Service.


At LandPro Equipment, our team members aren’t just employees, they’re PROs.


A Day in the Life of a Service Writer


As a Service Writer, you’re the connection between our customers and our service team.


A typical day includes welcoming customers, understanding their service needs, and making sure everything from work orders to communication with technician runs smoothly. You’ll keep customers informed, coordinate with your team, and help ensure equipment gets back up and running as quickly as possible.


Some days are fast-paced, others require problem-solving but every day gives you the opportunity to make a real impact.

Every day is different, but the goal is always the same: do the job right and take care of the customer.


What You’ll Do


As a Service Writer, you will:

  • deliver a high-quality, professional experience at every stage of the service process
  • support customers by clearly communicating service needs, timelines, and updates
  • open, manage, and close work orders with accuracy and attention to detail
  • coordinate with technicians and parts teams to keep work moving efficiently
  • build strong relationships with customers and coworkers through clear communication and respect
  • help ensure customers leave confident in the service they received

What You Bring


You’ll be a great fit for this Service Writer role if you:

  • take pride in your work and want to grow your skills
  • communicate clearly and stay organized, even in a fast-paced environment
  • enjoy helping customers and solving problems
  • work well as part of a team and support those around you
  • care about doing the job right and delivering great service every time

What You Need to be a LandPro Service Writer:

  • customer service, administrative, or coordination experience
  • strong communication and organizational skills
  • basic computer skills

It’s a Plus if You Have:

  • experience in service, automotive, or equipment environments
  • general understanding of mechanical and technical terms

What We Offer


At LandPro, we invest in helping you grow, not just do a job.


· $40,000 - $50,000 / Year

· Paid Time Off (PTO) that grows with you + Paid Holidays

· Medical, Dental, Vision, Life Insurance, and Short-Term Disability

· 401K with Company Match + Access to Empeople

· Access to John Deere University + Earn While You Learn Program

· Employee Discount on Equipment & Parts



LandPro Equipment is an Equal Opportunity Employer. We are proud to recruit, hire, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.;

Requirements: