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Honda Jobs in Rochester, NY (NOW HIRING)

Ralph Honda - 3939 West Ridge Road, Rochester, NY 14626Position: We're looking for talent to join our sales team. We are looking for awesome, hardworking, friendly, responsible people to execute on ...

Ralph Honda - Location: 3939 West Ridge Road, Rochester, NY 14626 Position: We're looking for talent to join our sales team! We are looking for awesome, hardworking, friendly, responsible people to ...

Office Manager

Rochester, NY · On-site

$60K/yr

Notice About This Position This position may not have an immediate opening but we are always accepting applications for future growth opportunities. x Dismiss alert Are you ready to lead a team of ...

Notice About This Position This position may not have an immediate opening but we are always accepting applications for future growth opportunities. x Dismiss alert Are you ready to begin a career ...

Service Porter

Rochester, NY · On-site

$17 - $20/hr

Notice About This Position This position may not have an immediate opening but we are always accepting applications for future growth opportunities. x Dismiss alert Are you ready to start an exciting ...

Service Technician

Rochester, NY · On-site

$45K - $135K/yr

Notice About This Position This position may not have an immediate opening but we are always accepting applications for future growth opportunities. x Dismiss alert Are you ready to begin a career ...

IT Helpdesk Technician

Rochester, NY · On-site

$40K - $60K/yr

Notice About This Position This position may not have an immediate opening but we are always accepting applications for future growth opportunities. x Dismiss alert Would you like to work for an ...

Body Shop Technician

Rochester, NY · On-site

$40K - $150K/yr

Notice About This Position This position may not have an immediate opening but we are always accepting applications for future growth opportunities. x Dismiss alert Do you crave a career where you ...

Notice About This Position This position may not have an immediate opening but we are always accepting applications for future growth opportunities. x Dismiss alert Are you ready to begin a career ...

Notice About This Position This position may not have an immediate opening but we are always accepting applications for future growth opportunities. x Dismiss alert Would you like to begin a career ...

Deal Clerk

Rochester, NY · On-site

$18 - $24/hr

Notice About This Position This position may not have an immediate opening but we are always accepting applications for future growth opportunities. x Dismiss alert Do you want to work for an award ...

Service Manager

Rochester, NY · On-site

$150K/yr

Notice About This Position This position may not have an immediate opening but we are always accepting applications for future growth opportunities. x Dismiss alert Are you ready to begin a career ...

Notice About This Position This position may not have an immediate opening but we are always accepting applications for future growth opportunities. x Dismiss alert Are you ready to begin a career ...

Service Advisor

Rochester, NY · On-site

$55K - $150K/yr

Notice About This Position This position may not have an immediate opening but we are always accepting applications for future growth opportunities. x Dismiss alert Are you ready to begin a career ...

Receptionist

Rochester, NY · On-site

$17 - $20/hr

Notice About This Position This position may not have an immediate opening but we are always accepting applications for future growth opportunities. x Dismiss alert Are you ready to begin a career ...

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Honda information

See Rochester, NY salary details

$14

$18

$21

How much do honda jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for honda in Rochester, NY is $18.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $18.99 per hour, depending on experience, location, and employer.

What does a Honda automotive technician do?

A Honda automotive technician is responsible for diagnosing, repairing, and maintaining Honda vehicles. Their duties include performing routine maintenance such as oil changes, brake repairs, and tire rotations, as well as troubleshooting more complex mechanical and electrical issues using specialized diagnostic equipment. They also ensure that vehicles meet safety and quality standards, and may provide customers with information about necessary repairs and preventative maintenance. Technicians often receive ongoing training to stay updated on the latest Honda technologies and repair procedures.

What types of career growth opportunities can employees expect when working at Honda?

At Honda, employees benefit from a strong culture of internal promotion and skill development. The company offers structured training programs, mentorship, and opportunities to move laterally across departments or advance into leadership roles. Team members are encouraged to continuously improve through hands-on projects, cross-functional collaboration, and participation in global initiatives. This environment supports both technical and professional growth, making it an attractive workplace for those eager to build a long-term career.

What are the key skills and qualifications needed to thrive as a Honda automotive technician?

To thrive as a Honda Automotive Technician, you need strong mechanical aptitude, problem-solving abilities, and completion of an automotive technology program or relevant certification. Familiarity with diagnostic tools, Honda-specific software, and systems like Honda Interactive Network (iN) is typically required. Attention to detail, customer service skills, and effective communication set top technicians apart in this field. These skills and qualifications ensure accurate vehicle repairs, customer satisfaction, and adherence to Honda’s quality standards.

What is the difference between Honda vs Toyota?

AspectHondaToyota
CertificationsASE Certification, Manufacturer-specific trainingASE Certification, Manufacturer-specific training
Work EnvironmentDealerships, Auto repair shopsDealerships, Auto repair shops
Industry UsageAutomotive service and repairAutomotive service and repair

Honda and Toyota automotive technicians share similar certifications and work environments, primarily working in dealerships and repair shops. While both focus on vehicle maintenance and repair, Honda technicians may specialize more in Honda-specific systems, whereas Toyota technicians focus on Toyota models. Customers often compare these roles when seeking specialized service for their vehicles, making understanding the differences important for career choices and service expectations.

What are the most commonly searched types of Honda jobs in Rochester, NY? The most popular types of Honda jobs in Rochester, NY are:
What are popular job titles related to Honda jobs in Rochester, NY? For Honda jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Honda jobs in Rochester, NY look for? The top searched job categories for Honda jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Honda jobs? Cities near Rochester, NY with the most Honda job openings:
Infographic showing various Honda job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,480 per year, or $18.5 per hour.

Automotive Service Appointment Coordinator

Ralph Honda

Rochester, NY

$37K - $45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Job description

Service Appointment Coordinator
Rochester, NY
Join Our Elite Team!
Compensation: $37,000 - $45,000 annually

Ralph Honda has been serving the Rochester area for over 80 years. If you are looking for a dynamic career with significant earning potential and tremendous advancement opportunities, please send us your resume and complete an employment application. We want to talk to you!

Position Summary
Ralph Honda is seeking a Service Appointment Coordinator to join the service team. This role will be part of the service team for customers interested in scheduling appointments for vehicle service and maintenance. You will be responsible for assisting customers with their inquiries online and over the phone. You will be utilizing our technologies and processes to provide relevant information, answer questions and schedule service appointments accordingly.

Ralph Honda offers a competitive compensation and benefits package, which includes:

  • Competitive compensation program
  • Group Healthcare / Vision Plan
  • Group Dental Plan
  • 401K Retirement Plan
  • Additional Insurance such Disability and Life
  • Paid Time Off
  • Comprehensive company training program
  • Accelerated career advancement

Essential Duties and Responsibilities

  • Receive inbound service calls from current and potential customers and coordinate an appointment time based on current availability.
  • Place outbound follow-up calls to service leads and coordinate with customers to schedule an appointment.
  • Answer live chats and coordinate service appointments with customers over website chat and via text messaging
  • Enter all appointment information accurately into the scheduling system
  • Assist customers with any technical issues experienced with the website and escalate any issues to management appropriately.
  • Perform basic account maintenance activities such as updating customer information (name, address, email address, phone number, etc.)
  • Meet quality assurance requirements and other key performance metrics.


Performance Expectations
Service Appointment Coordinators are expected to:

  • Deliver exceptional customer service on every interaction.
  • Schedule accurate, high-quality service appointments.
  • Maintain complete and accurate customer records.
  • Follow all call, text, and email processes established by the dealership.
  • Support dealership CSI objectives.
  • Maintain professionalism and a positive customer experience.


Specific Knowledge, Skills and Abilities:

  • Excellent interpersonal, written, and oral communication skills
  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections
  • Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment
  • Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone.
  • Must possess and be able to demonstrate strong influencing and closing skills.
  • Ability to learn and navigate new software quickly
  • Ability to type 30 wpm+
  • Bachelor?s Degree preferred, but not required
  • Previous call center experience a plus, but not required
  • Previous automotive experience a plus, not required
  • Previous experience with Reynolds & Reynolds DMS software ERA Ignite or FOCUS a plus, not required 
  • The ability to translate, or bilingual English-Spanish a plus!

Minimum Required Qualifications
Must be at least 18 years of age
Ralph Honda is an Equal Opportunity Employer.