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Home Based Automotive Service Advisor Jobs (NOW HIRING)

SZOTT M - 59 CDR

Automotive Service Advisor

Highland, MI · On-site

$65K - $100K/yr

Weekly commission based on service sales * Monthly performance bonuses * Busy service drive with ... Automotive Service Advisor Responsibilities * Greet customers in the service drive and provide a ...

SZOTT M - 59 CDR

Automotive Service Advisor

Highland, MI

$65K - $100K/yr

Weekly commission based on service sales * Monthly performance bonuses * Busy service drive with ... Automotive Service Advisor Responsibilities * Greet customers in the service drive and provide a ...

Kansas City Hyundai

Automotive Service Advisor

Merriam, KS · On-site

$70K - $120K/yr

Competitive performance-based compensation * Medical, Dental & Vision Insurance * 401(k) with ... Previous experience as an Automotive Service Advisor, Service Writer, Automotive Service Consultant ...

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Home Based Automotive Service Advisor information

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How much do home based automotive service advisor jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for home based automotive service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a home based automotive service advisor?

Home Based Automotive Service Advisors are professionals who work remotely, assisting customers with their automotive service needs. They typically communicate with clients via phone, email, or online chat to provide information about maintenance, repairs, and scheduling appointments. These advisors help diagnose issues, estimate costs, and ensure customer satisfaction, all from a home office rather than a dealership or service center. This role often requires strong automotive knowledge, customer service skills, and the ability to work independently. Many companies use digital platforms to enable Home Based Automotive Service Advisors to access vehicle information and manage service requests efficiently.

What are the key skills and qualifications needed to thrive as a home based automotive service advisor?

To thrive as a Home Based Automotive Service Advisor, you need strong automotive knowledge, customer service expertise, and usually experience or certification in automotive service or repair. Familiarity with dealership management systems (DMS), customer relationship management (CRM) software, and remote communication tools is typical. Excellent communication, problem-solving, and organizational skills help you build trust with customers and manage service requests efficiently. These abilities ensure accurate diagnostics, customer satisfaction, and effective coordination between clients and service teams, even in a remote setting.

How does a home based automotive service advisor effectively communicate with both customers and technicians while working remotely?

As a Home Based Automotive Service Advisor, effective communication is key to bridging the gap between customers and technicians. Most advisors utilize phone calls, emails, and specialized service management software to coordinate repairs, schedule appointments, and provide updates. Building trust remotely involves frequent status updates and clear explanations of service recommendations. You'll also collaborate closely with on-site teams through video calls or chat platforms to ensure customer requests are accurately conveyed and resolved in a timely manner.

What is the difference between Home Based Automotive Service Advisor vs Automotive Service Advisor?

AspectHome Based Automotive Service AdvisorAutomotive Service Advisor
Work EnvironmentPrimarily remote, working from homeOn-site at automotive service centers or dealerships
CredentialsCustomer service skills, automotive knowledge often preferredCustomer service skills, automotive certifications (e.g., ASE) often required
Industry UsageGrowing trend with remote work options in automotive serviceTraditional role in automotive repair shops and dealerships

The main difference between a Home Based Automotive Service Advisor and an Automotive Service Advisor lies in their work environment. The home-based role allows remote work, while the traditional role requires on-site presence. Credentials and industry usage are similar, with both roles emphasizing customer service and automotive knowledge. The remote position offers flexibility, whereas the on-site role provides direct interaction with vehicles and customers.

Do home based automotive service advisors get paid more than mechanics?

Home-based automotive service advisors typically earn higher overall compensation than mechanics because they focus on customer communication, sales, and service recommendations rather than hands-on repairs. Advisors often have a base salary plus commissions or bonuses, while mechanics usually earn hourly wages or flat rates for repairs. Compensation varies based on experience, certifications, and the employer's pay structure.

How do home based automotive service advisors get paid?

Home-based automotive service advisors typically earn a combination of base salary and commissions or bonuses based on sales, service upsells, or customer satisfaction metrics. Compensation structures can vary by employer and may include performance incentives and benefits, with some roles offering flexible schedules and remote communication tools.

What cities are hiring for Home Based Automotive Service Advisor jobs?

Cities with the most Home Based Automotive Service Advisor job openings:

What are the most commonly searched types of Automotive Service Advisor jobs?

The most popular types of Automotive Service Advisor jobs are:

What states have the most Home Based Automotive Service Advisor jobs?

States with the most job openings for Home Based Automotive Service Advisor jobs include:

Home Based Automotive Service Advisor jobs near you

Automotive Service Advisor

Johnston, RI • On-site

Protech Automotive Services
See more jobs at Protech Automotive Servicesexternal

$60K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 16 days ago

Job description

Protech Automotive Services, a leading family-owned automotive repair shop specializing in servicing a broad range of modern vehicles, is seeking a highly skilled and dedicated Service Advisor.  

Our team thrives on trust, client-focused service, quality, and professionalism. We seek a Service Advisor who embodies these values and aims to provide the best customer service in the automotive repair industry. We are known for our unmatched service, check out our reviews!

Responsibilities:

  • Greet customers and accurately understand their service needs and expectations
  • Create detailed repair orders and assign work to technicians
  • Develop comprehensive estimates for parts, labor, and materials based on technician feedback
  • Conduct effective conversations with customers regarding necessary repairs and maintenance
  • Order parts and coordinate with technicians to ensure timely and high-quality service
  • Serve as the primary point of contact for all customer communication, ensuring a flawless service experience

Qualifications:

  • Prior experience as a service advisor is preferred, but not required
  • Must be proficient with computers and communication via text message, email, and voice calls
  • Must have a valid driver's license
  • Must have strong customer service skills, potentially from experience in hospitality or sales positions.
  • Applicant should have general automotive knowledge that is sufficient for effective advising (specific technical automotive knowledge is not required though)

What we offer:

  • Clean and modern facility with excellent amenities. 
  • Warm and inviting culture, where everyone is treated with the utmost respect.
  • Competitive pay structure ($60,000 - $100,000+ per year, based on experience)
  • Monday-Friday, 7:30am-5pm work schedule, with weekends off
  • Excellent benefits package including paid vacations, holidays, 401k with company match, and top-notch medical, dental, and vision insurance
  • Opportunities for training and continued education

Join us at Protech Automotive Services, where we are dedicated to excellence, ongoing growth, and building the best team in the automotive repair industry. We look forward to hearing from you!

Company Description

Protech Automotive Services is a leading RI family-owned automotive repair shop. We are known for our excellent customer service, our highly skilled technicians, and our unique brand. We have steadily grown since 2010 and are still growing. We plan to expand into more locations over the next few years. Come be a part of our growing team!