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Home Based Automotive Service Advisor Jobs (NOW HIRING)

Pape Automotive Inc

Automotive Service Advisor

Veneta, OR · On-site

$20 - $35/hr

We are seeking an experienced Automotive Service Advisor to join our team. In this role, you will ... This position offers an hourly wage based on experience, along with a profit-sharing bonus program.

Keffer Kia

Automotive Service Advisor

Mooresville, NC · On-site

Are you a top-performing automotive service advisor looking for a new and exciting opportunity? Looking for a work life balance? Do you have a proven track record of exceeding customer expectations ...

Bolt Auto Care

Automotive Service Advisor

Gainesville, TX · On-site

$15 - $25/wk

Automotive Service Advisor Bolt Auto Care is looking for a friendly, organized, and motivated ... Helping customers understand maintenance needs based on vehicle history, mileage, and manufacturer ...

Meineke

Automotive Service Advisor

Shelbyville, IN · On-site

Meineke is looking for an experienced Automotive Service Advisor. To be successful in this position ... REQUIREMENTS Meineke Car Care Centers, Inc. is a franchise-based international automotive repair ...

Toyota of Urbana

Automotive Service Advisor

Urbana, IL · On-site

$50K - $100K/yr

This includes incentive-based pay, so your skills and efforts drive your income. * Family Owned ... Previous Automotive Service Advisor Experience is a plus but not required * Willingness to undergo ...

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Home Based Automotive Service Advisor information

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How much do home based automotive service advisor jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for home based automotive service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

Do service advisors make more money than mechanics?

Home-based automotive service advisors generally earn higher salaries than mechanics because they focus on customer communication, sales, and administrative tasks, often with commissions or bonuses. Mechanics typically earn hourly wages based on their technical skills and experience. Salary differences can vary depending on location, certifications, and shop size.

What is the difference between Home Based Automotive Service Advisor vs Automotive Service Advisor?

AspectHome Based Automotive Service AdvisorAutomotive Service Advisor
Work EnvironmentPrimarily remote, working from homeOn-site at automotive service centers or dealerships
CredentialsCustomer service skills, automotive knowledge often preferredCustomer service skills, automotive certifications (e.g., ASE) often required
Industry UsageGrowing trend with remote work options in automotive serviceTraditional role in automotive repair shops and dealerships

The main difference between a Home Based Automotive Service Advisor and an Automotive Service Advisor lies in their work environment. The home-based role allows remote work, while the traditional role requires on-site presence. Credentials and industry usage are similar, with both roles emphasizing customer service and automotive knowledge. The remote position offers flexibility, whereas the on-site role provides direct interaction with vehicles and customers.

How does a Home Based Automotive Service Advisor effectively communicate with both customers and technicians while working remotely?

As a Home Based Automotive Service Advisor, effective communication is key to bridging the gap between customers and technicians. Most advisors utilize phone calls, emails, and specialized service management software to coordinate repairs, schedule appointments, and provide updates. Building trust remotely involves frequent status updates and clear explanations of service recommendations. You'll also collaborate closely with on-site teams through video calls or chat platforms to ensure customer requests are accurately conveyed and resolved in a timely manner.

Where do service advisors make the most money?

Service advisors in high-volume or luxury dealerships tend to earn higher incomes due to increased sales and commissions. Locations with a higher cost of living or larger markets often offer better pay, and those with strong customer bases and advanced technical knowledge can also increase earning potential.

What are the key skills and qualifications needed to thrive as a Home Based Automotive Service Advisor, and why are they important?

To thrive as a Home Based Automotive Service Advisor, you need strong automotive knowledge, customer service expertise, and usually experience or certification in automotive service or repair. Familiarity with dealership management systems (DMS), customer relationship management (CRM) software, and remote communication tools is typical. Excellent communication, problem-solving, and organizational skills help you build trust with customers and manage service requests efficiently. These abilities ensure accurate diagnostics, customer satisfaction, and effective coordination between clients and service teams, even in a remote setting.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales they generate, such as repairs and maintenance services. They may also receive incentives for customer satisfaction and retention, with compensation structures varying by dealership or service center.

What are Home Based Automotive Service Advisors?

Home Based Automotive Service Advisors are professionals who work remotely, assisting customers with their automotive service needs. They typically communicate with clients via phone, email, or online chat to provide information about maintenance, repairs, and scheduling appointments. These advisors help diagnose issues, estimate costs, and ensure customer satisfaction, all from a home office rather than a dealership or service center. This role often requires strong automotive knowledge, customer service skills, and the ability to work independently. Many companies use digital platforms to enable Home Based Automotive Service Advisors to access vehicle information and manage service requests efficiently.

How hard is it to be an automotive service advisor?

Becoming an automotive service advisor requires strong communication skills, knowledge of vehicle systems, and customer service abilities. The role involves explaining repairs, managing schedules, and working in a fast-paced environment, which can be challenging for those new to the industry but manageable with training and experience.
What cities are hiring for Home Based Automotive Service Advisor jobs? Cities with the most Home Based Automotive Service Advisor job openings:
What are the most commonly searched types of Automotive Service Advisor jobs? The most popular types of Automotive Service Advisor jobs are:
What states have the most Home Based Automotive Service Advisor jobs? States with the most job openings for Home Based Automotive Service Advisor jobs include:
Home Based Automotive Service Advisor jobs near you
Automotive Service Advisor

Automotive Service Advisor

Group 1 Automotive, Inc.

Kansas City, KS • On-site

$2.5K/mo

Full-time

Medical, Dental, Vision, Life

Posted 14 days ago

Group 1 Automotive rating

6.6

Company rating: 6.6 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

81st of 145 rated car dealerships

Job description

About Us
Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees.
At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.
Overview
Group 1 Automotive is hiring Service Advisors for our Kansas City dealership locations, including Shawnee Mission Kia and BMW of Shawnee Mission / Mini of Shawnee Mission
This role is ideal for driven professionals who thrive in a busy service environment, enjoy working directly with customers, and can confidently recommend maintenance and repair services.
Service Advisors act as the primary connection between customers and the service team-explaining vehicle needs, upselling recommended services, and delivering a smooth, professional experience.
Strong communication skills, vehicle maintenance aptitude, and the ability to handle volume are key to success.
If you're organized, energetic, and motivated by results, this is an opportunity to grow your career with a respected automotive group.
Responsibilities
  • Schedule and confirm service appointments to ensure an efficient customer experience
  • Create accurate, transparent repair orders with detailed cost and time estimates
  • Serve as the primary liaison between customers, technicians, and parts teams
  • Provide timely updates and clear communication throughout the repair process
  • Review inspections and confidently recommend maintenance and repair services
  • Maintain strong product, warranty, and service knowledge
  • Accurately document customer interactions and service details in the system

Qualifications
  • Valid driver's license and acceptable driving recordHigh school diploma or equivalent required; additional automotive training or certifications are a plus
  • Prior experience as an Automotive Service Advisor, Service Writer, or in a customer-facing role within a dealership or automotive service environment preferred
  • Strong knowledge of automotive maintenance, repair processes, and vehicle systems
  • Excellent customer service and communication skills, with the ability to explain technical information in a clear, professional manner
  • Proven ability to upsell recommended maintenance and repairs based on vehicle needs
  • Strong organizational skills with the ability to manage multiple customers and tasks in a fast-paced environment
  • Proficiency with dealership management systems (such as CDK, Reynolds & Reynolds, or similar) and basic computer skills
  • Ability to work collaboratively with technicians, parts staff, and management

In addition to competitive compensation, we offer:
  • Monthly base pay of $2,500, plus performance-based commission
  • Performance-driven pay structure that rewards customer satisfaction, productivity, and quality service
  • Ongoing training, coaching, and support in a high-volume service environment
  • Opportunities for long-term growth within Group 1 Automotive
  • Health, Dental, Vision, Life, and Disability insurance

Equal Opportunity Employer
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.

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