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Virtual Automotive Service Advisor Jobs in California

Wise Auto Group

Automotive Service Advisor

Vallejo, CA · On-site

Experienced Automotive Service Advisor - Vallejo Hyundai Vallejo Hyundai is looking for an experienced Automotive Service Advisor to join our growing Service Department. We are seeking a motivated ...

Wise Auto Group

Automotive Service Advisor

Vallejo, CA · On-site

Experienced Automotive Service Advisor - Vallejo Hyundai Vallejo Hyundai is looking for an experienced Automotive Service Advisor to join our growing Service Department. We are seeking a motivated ...

THE SMOG SHOP

Automotive Service Advisor

Santa Maria, CA · On-site

$26.50/hr

Join THE SMOG SHOP as an Automotive Service Advisor, where you'll be the vital link between our customers and our skilled technicians. This exciting role offers the opportunity to provide exceptional ...

THE SMOG SHOP

Automotive Service Advisor

Santa Maria, CA · On-site

$26.50/hr

Join THE SMOG SHOP as an Automotive Service Advisor, where you'll be the vital link between our customers and our skilled technicians. This exciting role offers the opportunity to provide exceptional ...

THE SMOG SHOP

Automotive Service Advisor

Santa Maria, CA · On-site

$26.50/hr

Join THE SMOG SHOP as an Automotive Service Advisor, where you'll be the vital link between our customers and our skilled technicians. This exciting role offers the opportunity to provide exceptional ...

Super Service Auto Shops

Service Advisor

Placentia, CA · On-site

$60K - $100K/yr

We are looking for a full time automotive service advisor, service writer or customer service intern who will also write service 5 days a week at the leading independent auto repair shop in CA. We ...

LAcarGUY

Automotive Service Advisor

Santa Monica, CA · On-site

$35K - $150K/yr

Toyota Santa Monica is hiring an experienced Automotive Service Advisor! We're looking for motivated professionals with at least 1 year of successful Service Advisor/Service Writer experience in an ...

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Virtual Automotive Service Advisor information

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$11

$25

$44

How much do virtual automotive service advisor jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for virtual automotive service advisor in California is $25.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $29.42 per hour, depending on experience, location, and employer.

What is a virtual automotive service advisor?

A Virtual Automotive Service Advisor assists customers remotely by providing guidance on vehicle maintenance, repairs, and service scheduling. They communicate through phone, email, or chat to assess customer concerns, recommend necessary services, and coordinate appointments with dealerships or service centers. This role requires strong automotive knowledge, customer service skills, and the ability to explain technical details clearly. Virtual advisors help streamline the service experience by ensuring customers receive timely and accurate assistance without visiting a physical location.

What does a virtual automotive service advisor do?

As a Virtual Automotive Service Advisor, your day generally involves communicating with customers via phone, email, or chat to schedule service appointments, discuss vehicle issues, and provide repair estimates. You’ll coordinate with technicians remotely, access digital work orders, and ensure timely updates to both the customer and the service team. Managing multiple cases and troubleshooting customer concerns are common, requiring strong organizational skills and attention to detail. While you work independently from a remote location, collaboration with service managers and technical staff is ongoing to guarantee a smooth service experience. This virtual setup offers a structured, yet dynamic workday with regular customer interaction and teamwork.

What skills and qualifications are needed to thrive as a virtual automotive service advisor?

To thrive as a Virtual Automotive Service Advisor, you need a solid understanding of automotive systems, excellent customer service abilities, and experience in remote communication, typically backed by prior automotive service or advising experience. Familiarity with dealership management systems (DMS), customer relationship management (CRM) platforms, and service scheduling software is important, and ASE certification can be a plus. Outstanding soft skills include active listening, clear virtual communication, and problem-solving to effectively assist customers at a distance. These competencies ensure efficient service coordination, high customer satisfaction, and smooth online operations in a digital automotive service environment.

What are the most commonly searched types of Automotive Service Advisor jobs in California?

The most popular types of Automotive Service Advisor jobs in California are:

What are popular job titles related to Virtual Automotive Service Advisor jobs in California?

For Virtual Automotive Service Advisor jobs in California, the most frequently searched job titles are:

What job categories do people searching Virtual Automotive Service Advisor jobs in California look for?

The top searched job categories for Virtual Automotive Service Advisor jobs in California are:

What cities in California are hiring for Virtual Automotive Service Advisor jobs?

Cities in California with the most Virtual Automotive Service Advisor job openings:

Virtual Automotive Service Advisor jobs near you
Infographic showing various Virtual Automotive Service Advisor job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $53,235 per year, or $25.6 per hour.

Automotive Service Advisor

Big O Tires & Service

Pleasant Hill, CA • On-site

$20 - $30/hr

Full-time

Re-posted 12 days ago

Job description

Benefits/Perks
  • Careers Advancement Opportunities 
  • Flexible Scheduling
  • Competitive Compensation
Job Summary
We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. 
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.
 
Responsibilities 
  • Act as liaison between customer and service department
  • Help manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
  • Ensure repairs and maintenance tasks are completed in a timely manner
  • Mentor employees on best practices for improving sales and customer service techniques
  • Oversee day-to-day operations of the service department
  • Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
 Qualifications
  • High school diploma or GED required bachelor’s degree preferred
  • Valid state-issued driver’s license and clean driving record are required
  • At least two years of experience as an automotive service writer or service advisor is required. 
  • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required