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Virtual Automotive Service Advisor Jobs in California

Wise Auto Group

Automotive Service Advisor

Vallejo, CA · On-site

$52 - $76/hr

Experienced Automotive Service Advisor - Vallejo Hyundai Vallejo Hyundai is looking for an experienced Automotive Service Advisor to join our growing Service Department. We are seeking a motivated ...

JM&H AUTOMOTIVE INC

Automotive Service Advisor

Clovis, CA · On-site

$21 - $35/hr

As an Automotive Service Advisor, you will grow our customer base by identifying potential customers, keeping in touch with existing customers, generate accurate estimates, and making sure that ...

New

Wise Auto Group

Automotive Service Advisor

Vallejo, CA · On-site

Experienced Automotive Service Advisor - Vallejo Hyundai Vallejo Hyundai is looking for an experienced Automotive Service Advisor to join our growing Service Department. We are seeking a motivated ...

Wise Auto Group

Automotive Service Advisor

Vallejo, CA · On-site

Experienced Automotive Service Advisor - Vallejo Hyundai Vallejo Hyundai is looking for an experienced Automotive Service Advisor to join our growing Service Department. We are seeking a motivated ...

THE SMOG SHOP

Automotive Service Advisor

Santa Maria, CA · On-site

$26.50/hr

Join THE SMOG SHOP as an Automotive Service Advisor, where you'll be the vital link between our customers and our skilled technicians. This exciting role offers the opportunity to provide exceptional ...

THE SMOG SHOP

Automotive Service Advisor

Santa Maria, CA · On-site

$26.50/hr

Join THE SMOG SHOP as an Automotive Service Advisor, where you'll be the vital link between our customers and our skilled technicians. This exciting role offers the opportunity to provide exceptional ...

THE SMOG SHOP

Automotive Service Advisor

Santa Maria, CA · On-site

$26.50/hr

Join THE SMOG SHOP as an Automotive Service Advisor, where you'll be the vital link between our customers and our skilled technicians. This exciting role offers the opportunity to provide exceptional ...

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Virtual Automotive Service Advisor information

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$11

$25

$44

How much do virtual automotive service advisor jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for virtual automotive service advisor in California is $25.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $29.42 per hour, depending on experience, location, and employer.

What is a virtual automotive service advisor?

A Virtual Automotive Service Advisor assists customers remotely by providing guidance on vehicle maintenance, repairs, and service scheduling. They communicate through phone, email, or chat to assess customer concerns, recommend necessary services, and coordinate appointments with dealerships or service centers. This role requires strong automotive knowledge, customer service skills, and the ability to explain technical details clearly. Virtual advisors help streamline the service experience by ensuring customers receive timely and accurate assistance without visiting a physical location.

What does a virtual automotive service advisor do?

As a Virtual Automotive Service Advisor, your day generally involves communicating with customers via phone, email, or chat to schedule service appointments, discuss vehicle issues, and provide repair estimates. You’ll coordinate with technicians remotely, access digital work orders, and ensure timely updates to both the customer and the service team. Managing multiple cases and troubleshooting customer concerns are common, requiring strong organizational skills and attention to detail. While you work independently from a remote location, collaboration with service managers and technical staff is ongoing to guarantee a smooth service experience. This virtual setup offers a structured, yet dynamic workday with regular customer interaction and teamwork.

What skills and qualifications are needed to thrive as a virtual automotive service advisor?

To thrive as a Virtual Automotive Service Advisor, you need a solid understanding of automotive systems, excellent customer service abilities, and experience in remote communication, typically backed by prior automotive service or advising experience. Familiarity with dealership management systems (DMS), customer relationship management (CRM) platforms, and service scheduling software is important, and ASE certification can be a plus. Outstanding soft skills include active listening, clear virtual communication, and problem-solving to effectively assist customers at a distance. These competencies ensure efficient service coordination, high customer satisfaction, and smooth online operations in a digital automotive service environment.

What are the most commonly searched types of Automotive Service Advisor jobs in California?

The most popular types of Automotive Service Advisor jobs in California are:

What are popular job titles related to Virtual Automotive Service Advisor jobs in California?

For Virtual Automotive Service Advisor jobs in California, the most frequently searched job titles are:

What job categories do people searching Virtual Automotive Service Advisor jobs in California look for?

The top searched job categories for Virtual Automotive Service Advisor jobs in California are:

What cities in California are hiring for Virtual Automotive Service Advisor jobs?

Cities in California with the most Virtual Automotive Service Advisor job openings:

Virtual Automotive Service Advisor jobs near you
Infographic showing various Virtual Automotive Service Advisor job openings in California as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $53,235 per year, or $25.6 per hour.

Automotive Service Advisor

Trustlane Automotive

Salinas, CA • On-site

$60K - $120K/yr

Full-time

Medical, Retirement

Re-posted yesterday

Job description

Trustlane Automotive is a busy, growing independent automotive repair shop in Salinas, and we are looking for an experienced Automotive Service Advisor to join our team.

This is not an entry-level customer service position. We are looking for someone who already understands the automotive repair process and can confidently communicate with customers, present repair recommendations, build estimates, and help keep a busy shop operating efficiently.

Compensation

$60,000 – $120,000 per year, based on experience and performance

Schedule

• Monday–Friday
• No weekends

What You’ll Do

• Greet customers and understand their vehicle concerns
• Build estimates and repair orders accurately
• Review technician findings and present repair recommendations clearly
• Help customers understand and prioritize needed repairs and maintenance
• Maintain consistent communication with customers throughout the repair process
• Coordinate with technicians, parts, and management to keep workflow moving
• Follow up with customers regarding recommended services and repairs
• Provide professional, honest, and knowledgeable customer service
• Help maintain an organized and efficient service department

What We’re Looking For

• Previous experience as an Automotive Service Advisor or Service Writer is required
• Experience working in a busy automotive repair shop or dealership
• Strong customer service and communication skills
• Confident explaining automotive repairs and maintenance to customers
• Ability to build estimates and present recommendations professionally
• Strong organization and follow-through
• Ability to manage multiple customers and repair orders in a fast-paced environment
• Comfortable working closely with technicians, parts, and management
• Bilingual English/Spanish is required
• Tekmetric experience is a plus
• Positive attitude, strong work ethic, and team-oriented mindset

What We Offer

• $60,000 – $120,000 annual earning opportunity
• Monday–Friday schedule with no weekends
• Paid holidays
• Health insurance
• Retirement benefits
• Training and professional development
• Established, busy repair facility
• Strong support from management and technicians
• Opportunity for advancement and long-term growth

About Trustlane Automotive

Trustlane Automotive is a locally owned and operated automotive repair facility in Salinas. We believe in doing things the right way—for our customers and our team.

Our culture is built around transparency, responsibility, communication, safety, teamwork, accountability, leadership, and excellence.

Our philosophy is simple:

“Fixing cars is our job. Helping people is our business.”

If you already have automotive Service Advisor or Service Writer experience and are looking for an opportunity with a growing shop where you can build a long-term career, we want to hear from you.

Ready to Apply?

Apply directly through this job posting and tell us about your automotive Service Advisor experience.

For additional information, call or text 831-809-7583.


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