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Virtual Automotive Service Advisor Jobs in California

Wise Auto Group

Automotive Service Advisor

Vallejo, CA · On-site

$52 - $76/hr

Experienced Automotive Service Advisor - Vallejo Hyundai Vallejo Hyundai is looking for an experienced Automotive Service Advisor to join our growing Service Department. We are seeking a motivated ...

Wise Auto Group

Automotive Service Advisor

Vallejo, CA · On-site

Experienced Automotive Service Advisor - Vallejo Hyundai Vallejo Hyundai is looking for an experienced Automotive Service Advisor to join our growing Service Department. We are seeking a motivated ...

Wise Auto Group

Automotive Service Advisor

Vallejo, CA · On-site

Experienced Automotive Service Advisor - Vallejo Hyundai Vallejo Hyundai is looking for an experienced Automotive Service Advisor to join our growing Service Department. We are seeking a motivated ...

THE SMOG SHOP

Automotive Service Advisor

Santa Maria, CA · On-site

$26.50/hr

Join THE SMOG SHOP as an Automotive Service Advisor, where you'll be the vital link between our customers and our skilled technicians. This exciting role offers the opportunity to provide exceptional ...

THE SMOG SHOP

Automotive Service Advisor

Santa Maria, CA · On-site

$26.50/hr

Join THE SMOG SHOP as an Automotive Service Advisor, where you'll be the vital link between our customers and our skilled technicians. This exciting role offers the opportunity to provide exceptional ...

Super Service Auto Shops

Service Advisor

Placentia, CA · On-site

$60K - $100K/yr

We are looking for a full time automotive service advisor, service writer or customer service intern who will also write service 5 days a week at the leading independent auto repair shop in CA. We ...

THE SMOG SHOP

Automotive Service Advisor

Santa Maria, CA · On-site

$26.50/hr

Join THE SMOG SHOP as an Automotive Service Advisor, where you'll be the vital link between our customers and our skilled technicians. This exciting role offers the opportunity to provide exceptional ...

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Virtual Automotive Service Advisor information

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$44

How much do virtual automotive service advisor jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for virtual automotive service advisor in California is $25.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $29.42 per hour, depending on experience, location, and employer.

What is a virtual automotive service advisor?

A Virtual Automotive Service Advisor assists customers remotely by providing guidance on vehicle maintenance, repairs, and service scheduling. They communicate through phone, email, or chat to assess customer concerns, recommend necessary services, and coordinate appointments with dealerships or service centers. This role requires strong automotive knowledge, customer service skills, and the ability to explain technical details clearly. Virtual advisors help streamline the service experience by ensuring customers receive timely and accurate assistance without visiting a physical location.

What does a virtual automotive service advisor do?

As a Virtual Automotive Service Advisor, your day generally involves communicating with customers via phone, email, or chat to schedule service appointments, discuss vehicle issues, and provide repair estimates. You’ll coordinate with technicians remotely, access digital work orders, and ensure timely updates to both the customer and the service team. Managing multiple cases and troubleshooting customer concerns are common, requiring strong organizational skills and attention to detail. While you work independently from a remote location, collaboration with service managers and technical staff is ongoing to guarantee a smooth service experience. This virtual setup offers a structured, yet dynamic workday with regular customer interaction and teamwork.

What skills and qualifications are needed to thrive as a virtual automotive service advisor?

To thrive as a Virtual Automotive Service Advisor, you need a solid understanding of automotive systems, excellent customer service abilities, and experience in remote communication, typically backed by prior automotive service or advising experience. Familiarity with dealership management systems (DMS), customer relationship management (CRM) platforms, and service scheduling software is important, and ASE certification can be a plus. Outstanding soft skills include active listening, clear virtual communication, and problem-solving to effectively assist customers at a distance. These competencies ensure efficient service coordination, high customer satisfaction, and smooth online operations in a digital automotive service environment.

What are the most commonly searched types of Automotive Service Advisor jobs in California?

The most popular types of Automotive Service Advisor jobs in California are:

What are popular job titles related to Virtual Automotive Service Advisor jobs in California?

For Virtual Automotive Service Advisor jobs in California, the most frequently searched job titles are:

What job categories do people searching Virtual Automotive Service Advisor jobs in California look for?

The top searched job categories for Virtual Automotive Service Advisor jobs in California are:

What cities in California are hiring for Virtual Automotive Service Advisor jobs?

Cities in California with the most Virtual Automotive Service Advisor job openings:

Virtual Automotive Service Advisor jobs near you
Infographic showing various Virtual Automotive Service Advisor job openings in California as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $53,235 per year, or $25.6 per hour.

Automotive Service Advisor

Dieters Porsche & BMW Service

San Diego, CA • On-site

$85K - $125K/yr

Other

Medical, Retirement, PTO

Posted 3 days ago

New

Job description

Automotive Service Advisor

Dieter's Automotive | San Diego, CA

Full-Time | On-Site | Monday–Friday

Estimated Annual Compensation: $85,000–$125,000

Dieter's Automotive is looking for an experienced Automotive Service Advisor to join our established San Diego team.

For more than 60 years, Dieter's has built a reputation for quality automotive service, honest communication, and treating customers with respect. We specialize in European vehicles and are looking for a confident, organized, customer-focused Service Advisor who understands how a successful repair shop operates.

This is an opportunity for an experienced automotive professional to take ownership of the customer experience, work closely with an experienced technical team, and be rewarded for strong performance.


What You'll Do

  • Welcome customers and guide them through the repair and service process.
  • Listen to customer concerns and accurately document vehicle issues and requested services.
  • Write clear, accurate repair orders and prepare detailed estimates.
  • Explain repair needs and recommendations in a professional, easy-to-understand manner.
  • Keep customers informed about repair progress, timelines, and changes.
  • Coordinate communication between customers, technicians, and parts suppliers.
  • Manage multiple repair orders and customer needs in a busy environment.
  • Maintain accurate documentation and keep work moving efficiently.
  • Build customer trust through honest recommendations and exceptional service.

What We're Looking For

  • 3+ years of experience as an Automotive Service Advisor, Service Writer, or in a comparable customer-facing automotive service role.
  • Strong understanding of automotive repair terminology and service operations.
  • Experience writing repair orders and preparing estimates.
  • Ability to confidently communicate repair recommendations and costs to customers.
  • Excellent communication skills with both customers and technicians.
  • Strong organizational and time-management abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Comfortable using computer systems and automotive shop management software.
  • Professional, reliable, and self-directed.

Experience in an independent repair shop and/or working with European vehicles is preferred, but strong candidates from dealership or other automotive service environments are encouraged to apply.


Compensation & Benefits

Estimated annual compensation: $85,000–$125,000, depending on experience and performance.

The compensation structure is designed to reward experienced Service Advisors who consistently deliver strong results and an excellent customer experience. Qualified candidates will receive a clear explanation of the compensation structure during the interview process.

Benefits include:

  • 401(k) with company matching
  • Health insurance
  • Paid time off
  • Professional development assistance
  • Relocation assistance, when applicable

Why Dieter's?

  • Established San Diego automotive business with more than 60 years of history.
  • Professional, experienced automotive team.
  • Focus on quality work and long-term customer relationships.
  • Monday–Friday schedule.
  • Closed weekends.
  • Opportunity to build a long-term career with an established independent automotive business.


If you're an experienced Automotive Service Advisor who takes pride in excellent customer service and wants to work in a professional, established shop, we'd like to hear from you.


Apply with your resume through LinkedIn. Qualified candidates will first participate in a brief confidential phone conversation before being invited to an in-person interview.


Core Industry Skills & Backgrounds: Automotive Service Advisor, Service Writer, Customer Service, Automotive Repair, Repair Orders (ROs), Estimates, Tire Sales, Counter Sales, Shop Operations.

Apply