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Auto Service Advisor Jobs in Kentucky (NOW HIRING)

Fast Lane Auto Repair

Service Advisor

Owensboro, KY

$60K - $75K/yr

We just happen to do that through auto repair. Our team doesn't see customers as "tickets" or "jobs ... That's why we're looking for a Service Advisor who not only crushes numbers and goals but also ...

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All JobsAuto Service Advisor JobsAuto Service Advisor Jobs in Kentucky

Auto Service Advisor information

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How much do auto service advisor jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for auto service advisor in Kentucky is $22.52, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $25.87 per hour, depending on experience, location, and employer.

Is an auto service advisor a hard job?

An auto service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires good communication skills and technical knowledge. The role can be demanding due to customer service expectations, multitasking, and working in a fast-paced environment, but it is manageable with proper training and experience.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

How much do auto service advisors make in the US?

Auto service advisors in the US typically earn an average annual salary of around $40,000 to $60,000, with experienced professionals and those working in high-volume shops earning higher wages. Compensation often includes commissions or bonuses based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

What is an auto service advisor?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. Their compensation often depends on the dealership or repair shop, and they may also receive benefits such as health insurance and paid time off.

What are some common challenges faced by auto service advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What are the key skills and qualifications needed to thrive as an auto service advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.
What are popular job titles related to Auto Service Advisor jobs in Kentucky? For Auto Service Advisor jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Auto Service Advisor jobs in Kentucky look for? The top searched job categories for Auto Service Advisor jobs in Kentucky are:
What cities in Kentucky are hiring for Auto Service Advisor jobs? Cities in Kentucky with the most Auto Service Advisor job openings:
Auto Service Advisor jobs near you
Infographic showing various Auto Service Advisor job openings in Kentucky as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,850 per year, or $22.5 per hour.

Auto Repair Service Advisor Maysville, KY

Maysville Auto Repair

Alexandria, KY

$40K - $80K/yr

Full-time

Re-posted 17 days ago

Job description

Automotive Service Advisor – Relationship Focused | Customer Care

About the Role

Maysville Auto Repair is looking for a relationship-focused Service Advisor who enjoys meeting new people and building long-term relationships with customers.

This role is about trust, communication, and helping customers feel confident about caring for their vehicles. We want someone who genuinely enjoys helping people and creating a positive experience so customers want to come back again and again.

If you are outgoing, dependable, and enjoy building connections with customers, this could be a great opportunity.

Key Responsibilities

• Greet customers and listen carefully to their vehicle concerns

• Build strong relationships with customers and create trust

• Explain vehicle needs and recommendations clearly and honestly

• Prepare accurate repair estimates

• Communicate with technicians regarding vehicle diagnostics

• Keep customers informed throughout the repair process

• Help create a welcoming and positive customer experience

• Encourage long-term customer relationships and repeat visits

What We’re Looking For

• Friendly, outgoing personality who enjoys meeting new people

• Strong communication and relationship-building skills

• Honest, dependable, and customer-focused

• Automotive knowledge or service advisor experience preferred

• Someone who takes time to remember customers and build long-term relationships

• Team-oriented and organized

What We Offer

• Competitive compensation

• $40K–$80K+ income potential

• Established shop with loyal customer base

• Supportive team environment

• Opportunity for long-term career growth

About Maysville Auto Repair

Maysville Auto Repair has proudly served the community for over 20 years. We focus on honesty, quality work, and building lasting relationships with our customers. Our goal is to create a welcoming environment where customers trust us and want to return for years to come.


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