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Dealership Service Advisor Jobs in Kentucky (NOW HIRING)

Beach Ford Lincoln, Inc.

$52 - $78/hr

Ford dealership experience strongly preferred * CDK experience is a plus * Xtime experience is a plus * Strong knowledge of dealership service operations and repair orders * Excellent customer ...

New

Sonic Automotive, Inc.

$60 - $185/hr

Dealership Service Advisor - Mercedes-Benz of McKinney in McKinney, TX at Sonic Automotive Location: 2080 N. US-75 Central Expy McKinney, TX 75070 Job Type: Other Experience: Mid-Senior Level About ...

New

Gill Automotive Group

$55 - $85/hr

Ensure compliance with dealership policies, OEM standards, and warranty procedures Qualifications: * 2+ years of experience as an Automotive Service Advisor, preferably in a dealership environment

New

INFINITI of Apex

$45 - $85/hr

A prominent independent used car dealership is looking for a skilled Service Advisor to join our high-volume team. With a steady stream of potential customers, we are dedicated to your success and ...

New

Labadie Auto Company

$60 - $75/hr

Operating two dealerships providing Cadillac, Buick, GMC, and Toyota to the community, we are about ... As a Service Advisor you are responsible for greeting customers, listening to their description of ...

New

Labadie Auto Company

$60 - $75/hr

Operating two dealerships providing Cadillac, Buick, GMC, and Toyota to the community, we are about ... As a Service Advisor you are responsible for greeting customers, listening to their description of ...

New

Gulf Coast

$70 - $100/hr

We are looking for a hands-on leader who understands dealership service operations, knows how to develop Service Advisors and Technicians, and takes pride in delivering an exceptional customer ...

Colonial Chevrolet

$90 - $125/hr

Follow all dealership, manufacturer, warranty, and safety procedures * Protect customer information and dealership records * Assist other service advisors and departments when needed * Perform ...

New

Riverside Metro Auto Group

$68 - $150/hr

Service Advisor# Service AdvisorRiverside, CA 92504## OverviewSalary Range$68,000.00 - $150,000.00 ... Maintain accurate repair order documentation in compliance with dealership, manufacturer, and ...

New

Bill Collins Ford

Service Advisor

Louisville, KY · On-site

Dealership experience is NOT required. We've seen great success from advisors coming from the aftermarket space. Benefits: * Best Pay in the Area! * You can expect to make more than any other service ...

Bill Collins Ford

Service Advisor

Louisville, KY · On-site

Dealership experience is NOT required. We've seen great success from advisors coming from the aftermarket space. Benefits: * Best Pay in the Area! * You can expect to make more than any other service ...

Bill Collins Ford

Service Advisor

Louisville, KY · On-site

Dealership experience is NOT required. We've seen great success from advisors coming from the aftermarket space. Benefits: * Best Pay in the Area! * You can expect to make more than any other service ...

Bill Collins Ford

Service Advisor

Louisville, KY · On-site

Dealership experience is NOT required. We've seen great success from advisors coming from the aftermarket space. Benefits: * Best Pay in the Area! * You can expect to make more than any other service ...

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All JobsDealership Service Advisor JobsDealership Service Advisor Jobs in Kentucky

Dealership Service Advisor information

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$39

How much do dealership service advisor jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for dealership service advisor in Kentucky is $22.52, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $25.87 per hour, depending on experience, location, and employer.

What is a dealership service advisor?

Dealership Service Advisors are professionals who act as the main point of contact between customers and the service department at an automotive dealership. They help customers understand their vehicle's maintenance and repair needs, schedule service appointments, and relay information between customers and technicians. Service Advisors also prepare cost estimates, explain recommended services, and ensure customers have a positive experience throughout the process. Their role requires excellent communication, technical knowledge, and customer service skills.

What are the key skills and qualifications needed to thrive as a dealership service advisor, and why are they important?

To thrive as a Dealership Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent, though additional technical training is beneficial. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is often required. Strong interpersonal communication, problem-solving, and organizational skills help build customer trust and efficiently manage service workflows. These competencies ensure accurate service recommendations, customer satisfaction, and smooth operations in a fast-paced automotive environment.

What are some common challenges faced by dealership service advisors, and how can they be overcome?

Dealership Service Advisors often face challenges such as managing high customer expectations, coordinating between technicians and customers, and handling a fast-paced work environment. Clear communication, strong organizational skills, and staying updated on repair processes help advisors provide excellent customer service while maintaining workflow efficiency. Building rapport with customers and collaborating closely with the service team are essential for resolving issues quickly and ensuring customer satisfaction.

What is the difference between Dealership Service Advisor vs Automotive Service Writer?

AspectDealership Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE often preferredHigh school diploma; certifications like ASE often preferred
Work EnvironmentDealership service department, interacting directly with customers and techniciansDealership service department, focusing on customer communication and documentation
Employer & IndustryAutomotive dealerships, service centersAutomotive dealerships, service centers
Common Search & ComparisonYesYes

Both Dealership Service Advisors and Automotive Service Writers work in dealership service departments, requiring similar credentials and working closely with customers and technicians. The main difference lies in terminology; 'Service Advisor' is more common in North America, while 'Service Writer' may be used interchangeably. Both roles focus on communicating vehicle issues, estimating repairs, and ensuring customer satisfaction.

How do dealership service advisors get paid?

Dealership service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for meeting performance targets and often work in a customer service environment that values communication and technical knowledge.

How hard is it to be a dealership service advisor?

Being a dealership service advisor involves strong communication skills, technical knowledge of vehicles, and the ability to manage customer interactions. The role can be demanding due to the need to handle multiple customers and prioritize repairs, but it typically requires relevant experience, certifications, and familiarity with dealership management systems. Success depends on interpersonal skills and understanding of automotive service processes.

What does a dealership service advisor do at a dealership?

A dealership service advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, prepare repair estimates, communicate repair progress, and ensure customer satisfaction while coordinating with technicians to facilitate repairs and maintenance.

What cities in Kentucky are hiring for Dealership Service Advisor jobs?

Cities in Kentucky with the most Dealership Service Advisor job openings:

Dealership Service Advisor jobs near you
Infographic showing various Dealership Service Advisor job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $46,850 per year, or $22.5 per hour.

Service Advisor

Beach Ford Lincoln, Inc.

On-site

$52 - $78/hr

Other

Posted 2 days ago

New

Job description

NOW HIRING: FORD SERVICE ADVISOR Join Our Busy, Fast-Paced Service Department!

We're looking for an experienced Ford Service Advisor who knows how to take care of customers, build trust, write effective repair orders, and thrive in a high-volume dealership service department.

If you're experienced, motivated, organized, and ready to hit the ground running, we want to talk to you!

REQUIRED EXPERIENCE

  • Minimum 3 years of automotive dealership service advisor experience

  • Ford dealership experience strongly preferred

  • CDK experience is a plus

  • Xtime experience is a plus

  • Strong knowledge of dealership service operations and repair orders

  • Excellent customer service and communication skills

  • Ability to work efficiently in a busy, high-volume environment

  • Strong follow-up, organization, and time-management skills

  • Professional attitude with a team-first mentality

WHAT YOU'LL DO

  • Greet customers and accurately identify their service needs

  • Write and manage repair orders from check-in through delivery

  • Recommend necessary maintenance and repairs

  • Communicate clearly with technicians and customers

  • Provide consistent updates throughout the repair process

  • Maintain strong CSI and customer satisfaction

  • Follow up with customers and build long-term relationships

  • Work closely with the service team to keep vehicles moving efficiently

WHAT WE'RE LOOKING FOR

We need someone who already knows the dealership business. This is a busy service department, so we're looking for an advisor who can step in, handle a strong workload, and deliver an exceptional customer experience without needing to be trained from the ground up.

Competitive pay Busy shop Great opportunity for the right advisor

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