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Dealership Service Advisor Jobs (NOW HIRING)

Boktor Motors

Dealership Service Advisor

Las Vegas, NV · On-site

$19 - $25/hr

Competitive Compensation Job Summary We are looking for a Dealership Service Manager to join our ... You will be responsible for a variety of tasks, including overseeing service advisors, addressing ...

Boktor Motors

Dealership Service Advisor

Las Vegas, NV · On-site

$19 - $25/hr

Competitive Compensation Job Summary We are looking for a Dealership Service Manager to join our ... You will be responsible for a variety of tasks, including overseeing service advisors, addressing ...

Boktor Motors

Dealership Service Advisor

Las Vegas, NV · On-site

$19 - $25/hr

Competitive Compensation Job Summary We are looking for a Dealership Service Manager to join our ... You will be responsible for a variety of tasks, including overseeing service advisors, addressing ...

Evolution Cars

Dealership Service Advisor

Conyers, GA · On-site

Our dealership seeks an automotive service advisor who loves greeting customers, assessing customer needs, and scheduling appointments for our capable service technicians. In this role, you'll use ...

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Dealership Service Advisor information

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$12

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$45

How much do dealership service advisor jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for dealership service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is the highest paid position at a car dealership?

At a car dealership, the highest paid position is typically the general manager or dealership owner, who oversees operations and profits. Among staff roles, service managers or fixed operations directors often earn the highest salaries, especially with experience and certifications. These roles require strong leadership, industry knowledge, and management skills.

What are Dealership Service Advisors?

Dealership Service Advisors are professionals who act as the main point of contact between customers and the service department at an automotive dealership. They help customers understand their vehicle's maintenance and repair needs, schedule service appointments, and relay information between customers and technicians. Service Advisors also prepare cost estimates, explain recommended services, and ensure customers have a positive experience throughout the process. Their role requires excellent communication, technical knowledge, and customer service skills.

How do advisors get paid at dealerships?

Dealership service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of parts, repairs, and service work they generate. Compensation structures often include performance incentives to motivate upselling and customer satisfaction, and some dealerships also offer benefits like health insurance and retirement plans.

What is the difference between Dealership Service Advisor vs Automotive Service Writer?

AspectDealership Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE often preferredHigh school diploma; certifications like ASE often preferred
Work EnvironmentDealership service department, interacting directly with customers and techniciansDealership service department, focusing on customer communication and documentation
Employer & IndustryAutomotive dealerships, service centersAutomotive dealerships, service centers
Common Search & ComparisonYesYes

Both Dealership Service Advisors and Automotive Service Writers work in dealership service departments, requiring similar credentials and working closely with customers and technicians. The main difference lies in terminology; 'Service Advisor' is more common in North America, while 'Service Writer' may be used interchangeably. Both roles focus on communicating vehicle issues, estimating repairs, and ensuring customer satisfaction.

What are some common challenges faced by Dealership Service Advisors, and how can they be overcome?

Dealership Service Advisors often face challenges such as managing high customer expectations, coordinating between technicians and customers, and handling a fast-paced work environment. Clear communication, strong organizational skills, and staying updated on repair processes help advisors provide excellent customer service while maintaining workflow efficiency. Building rapport with customers and collaborating closely with the service team are essential for resolving issues quickly and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a Dealership Service Advisor, and why are they important?

To thrive as a Dealership Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent, though additional technical training is beneficial. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is often required. Strong interpersonal communication, problem-solving, and organizational skills help build customer trust and efficiently manage service workflows. These competencies ensure accurate service recommendations, customer satisfaction, and smooth operations in a fast-paced automotive environment.

What does a service advisor at a car dealership do?

A dealership service advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, recommend repairs, prepare service estimates, and coordinate with technicians to ensure customer needs are met efficiently.

Is it hard to be a service advisor at a dealership?

Being a dealership service advisor requires strong communication skills, knowledge of automotive systems, and the ability to manage customer relationships. The role can be demanding due to the need to handle multiple tasks, prioritize repairs, and meet sales goals, but it is generally manageable with experience and training.
More about Dealership Service Advisor jobs
What cities are hiring for Dealership Service Advisor jobs? Cities with the most Dealership Service Advisor job openings:
What states have the most Dealership Service Advisor jobs? States with the most job openings for Dealership Service Advisor jobs include:
What job categories do people searching Dealership Service Advisor jobs look for? The top searched job categories for Dealership Service Advisor jobs are:
Dealership Service Advisor jobs near you
Infographic showing various Dealership Service Advisor job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.
Dealership Service Advisor

Dealership Service Advisor

Jerry Seiner Dealerships

Salt Lake City, UT

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Jerry Seiner Dealerships rating

5.1

Company rating: 5.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

137th of 146 rated car dealerships

Job description

Dealership Service Advisor

Jerry Seiner Dealerships

Compensation

$80,000 - $100,000+ per year
(Base Salary + Performance Bonuses)

Benefits

  1. Medical, Dental, and Vision Insurance
  2. 401(k) with Company Match
  3. Health Savings Account (HSA)
  4. Flexible Spending Account (FSA)
  5. Life Insurance
  6. Paid Time Off (PTO) Starting Day One
  7. Employee Discounts on Vehicles, Parts, and Service
  8. Ongoing Training and Career Development
  9. Opportunities for Advancement Within Jerry Seiner Dealerships

Join a Top-Rated Service Team

Jerry Seiner Dealerships is looking for a motivated and customer-focused Service Advisor to join our award-winning service team. If you're passionate about delivering an outstanding customer experience, enjoy building relationships, and thrive in a fast-paced dealership environment, we'd love to meet you.

As a Service Advisor, you'll be the primary connection between our customers and service technicians, ensuring every guest receives exceptional service while helping drive the success of one of Utah's premier dealerships.

Why Jerry Seiner?

For over 50 years, Jerry Seiner Dealerships has been committed to creating exceptional experiences for both our customers and employees. We invest in our team members through training, career development, and opportunities for advancement.

When you join Jerry Seiner, you'll enjoy:

  1. A positive, team-oriented work environment
  2. Competitive pay with performance incentives
  3. Ongoing manufacturer and professional training
  4. Career growth opportunities across multiple dealership locations
  5. A stable, family-owned organization with a reputation for excellence

What You'll Do

  1. Welcome customers and provide a professional, friendly experience
  2. Perform vehicle walkarounds and accurately document customer concerns
  3. Prepare and manage repair orders
  4. Explain recommended repairs and obtain customer authorization
  5. Coordinate repairs with technicians and parts personnel
  6. Keep customers informed throughout the repair process
  7. Deliver exceptional customer service from vehicle drop-off through pickup
  8. Build long-term customer relationships that encourage repeat business
  9. Help achieve department sales, CSI, and customer satisfaction goals

What We're Looking For

Required Qualifications

  1. Previous automotive dealership experience
  2. Service Advisor experience preferred
  3. Excellent customer service and communication skills
  4. Strong sales and upselling abilities
  5. Knowledge of automotive maintenance and repair
  6. Strong organizational and multitasking skills
  7. Ability to work efficiently in a fast-paced environment
  8. Valid driver's license with an acceptable driving record

Preferred Qualifications

  1. General Motors dealership experience
  2. Experience using CDK or other dealership management software
  3. Proven history of strong CSI scores and service sales performance

What Makes You Successful

The ideal candidate is positive, dependable, customer-focused, and driven to succeed. You'll enjoy helping customers, solving problems, and working closely with technicians to deliver an exceptional service experience while contributing to the continued success of our dealership.

Apply Today!

If you're ready to build a rewarding career with one of the West's most respected automotive groups, we'd love to hear from you. Apply today and become part of the Jerry Seiner team!


Pre-employment screenings, including but not limited to your background screening, drug test, and motor vehicle record, are required.

What Jerry Seiner Dealerships employees say

Pay

Benefits

Hours and flexibility

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