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Dealership Service Advisor Jobs (NOW HIRING)

Boktor Motors

Dealership Service Advisor

Las Vegas, NV · On-site

$20 - $30/hr

Competitive Compensation Job Summary We are looking for a Dealership Service Manager to join our ... You will be responsible for a variety of tasks, including overseeing service advisors, addressing ...

Boktor Motors

Dealership Service Advisor

Las Vegas, NV · On-site

$20 - $30/hr

Competitive Compensation Job Summary We are looking for a Dealership Service Manager to join our ... You will be responsible for a variety of tasks, including overseeing service advisors, addressing ...

Boktor Motors

Dealership Service Advisor

Las Vegas, NV · On-site

$20 - $30/hr

Competitive Compensation Job Summary We are looking for a Dealership Service Manager to join our ... You will be responsible for a variety of tasks, including overseeing service advisors, addressing ...

Evolution Cars

Dealership Service Advisor

Conyers, GA · On-site

Our dealership seeks an automotive service advisor who loves greeting customers, assessing customer needs, and scheduling appointments for our capable service technicians. In this role, you'll use ...

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How much do dealership service advisor jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for dealership service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a dealership service advisor?

Dealership Service Advisors are professionals who act as the main point of contact between customers and the service department at an automotive dealership. They help customers understand their vehicle's maintenance and repair needs, schedule service appointments, and relay information between customers and technicians. Service Advisors also prepare cost estimates, explain recommended services, and ensure customers have a positive experience throughout the process. Their role requires excellent communication, technical knowledge, and customer service skills.

What does a dealership service advisor do at a dealership?

A dealership service advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, prepare repair estimates, communicate repair progress, and ensure customer satisfaction while coordinating with technicians to facilitate repairs and maintenance.

What is the difference between Dealership Service Advisor vs Automotive Service Writer?

AspectDealership Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE often preferredHigh school diploma; certifications like ASE often preferred
Work EnvironmentDealership service department, interacting directly with customers and techniciansDealership service department, focusing on customer communication and documentation
Employer & IndustryAutomotive dealerships, service centersAutomotive dealerships, service centers
Common Search & ComparisonYesYes

Both Dealership Service Advisors and Automotive Service Writers work in dealership service departments, requiring similar credentials and working closely with customers and technicians. The main difference lies in terminology; 'Service Advisor' is more common in North America, while 'Service Writer' may be used interchangeably. Both roles focus on communicating vehicle issues, estimating repairs, and ensuring customer satisfaction.

How hard is it to be a dealership service advisor?

Being a dealership service advisor requires strong communication skills, technical knowledge of vehicles, and the ability to manage customer interactions. The role often involves multitasking, working with repair orders, and maintaining customer satisfaction, which can be challenging but manageable with experience and training.

What are some common challenges faced by dealership service advisors, and how can they be overcome?

Dealership Service Advisors often face challenges such as managing high customer expectations, coordinating between technicians and customers, and handling a fast-paced work environment. Clear communication, strong organizational skills, and staying updated on repair processes help advisors provide excellent customer service while maintaining workflow efficiency. Building rapport with customers and collaborating closely with the service team are essential for resolving issues quickly and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a dealership service advisor, and why are they important?

To thrive as a Dealership Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent, though additional technical training is beneficial. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is often required. Strong interpersonal communication, problem-solving, and organizational skills help build customer trust and efficiently manage service workflows. These competencies ensure accurate service recommendations, customer satisfaction, and smooth operations in a fast-paced automotive environment.
More about Dealership Service Advisor jobs
What cities are hiring for Dealership Service Advisor jobs? Cities with the most Dealership Service Advisor job openings:
What states have the most Dealership Service Advisor jobs? States with the most job openings for Dealership Service Advisor jobs include:
What job categories do people searching Dealership Service Advisor jobs look for? The top searched job categories for Dealership Service Advisor jobs are:
Dealership Service Advisor jobs near you
Infographic showing various Dealership Service Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Dealership Service Advisor

Tradition Chevrolet GMC

Newark, NY • On-site

$60K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Benefits:
  • Employee discounts
  • Health insurance
  • Paid time off
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
  • Vision insurance

Benefits/Perks
  • Careers Advancement Opportunities 
  • Flexible Scheduling
  • Competitive Compensation
Job Summary
We are looking for a Dealership Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous sales experience. 
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.
 
Responsibilities 
  • Manage customer repair orders and assist in the customer experience while servicing their car
  • Ensure repairs and maintenance tasks are completed in a timely manner
  • Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
 Qualifications
  • High school diploma or GED required bachelor’s degree preferred
  • Valid state-issued driver’s license and clean driving record are required
  • Successful completion of a pre-employment drug and background screening
  • At least two years of experience as an automotive service writer or service advisor is required. 
  • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required