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Dealership Service Advisor Jobs (NOW HIRING)

Dealership Service Advisor

Geneva, NY ยท On-site

$60K - $100K/yr

Competitive Compensation Job Summary We are looking for a Dealership Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong ...

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Dealership Service Advisor

Newark, NY ยท On-site

$60K - $100K/yr

Competitive Compensation Job Summary We are looking for a Dealership Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong ...

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Job Title: Dealership Service Writer / Service Advisor Company: Countryside Chevrolet | Jones Petroleum Direct Link to apply: jonespetroleum.com/careers Pay: Based on experience and highly ...

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Description Our bustling car dealership seeks a capable and organized automotive service advisor who will work full-time to address customer concerns, develop cost estimates, and calculate cost ...

Our dealership seeks an automotive service advisor who loves greeting customers, assessing customer needs, and scheduling appointments for our capable service technicians. In this role, you'll use ...

Dealership Service Writer / Service Advisor Company: Countryside Chrysler Dodge Jeep Ram | Jones Petroleum Direct Link to apply: jonespetroleum.com Pay: Based on experience and highly competitive ...

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Dealership Service Writer / Service Advisor Company: Countryside Chrysler Dodge Jeep Ram | Jones Petroleum Direct Link to apply: jonespetroleum.com Pay: Based on experience and highly competitive ...

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Our bustling car dealership seeks a capable and organized automotive service advisor who will work full-time to address customer concerns, develop cost estimates, and calculate cost savings for ...

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Our dealership seeks an automotive service advisor who loves greeting customers, assessing customer needs, and scheduling appointments for our capable service technicians. In this role, you'll use ...

Apply Early

Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...

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Automotive service advisor, automotive service writer, automotive dealership service writer, automotive dealership service advisor, auto service writer, auto service advisor, auto advisor, auto ...

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Dealership Service Advisor information

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$12

$25

$45

How much do dealership service advisor jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for dealership service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is the highest paid position at a car dealership?

At a car dealership, the highest paid position is typically the general manager or dealership owner, who oversees operations and profits. Among staff roles, service managers or fixed operations directors often earn the highest salaries, especially with experience and certifications. These roles require strong leadership, industry knowledge, and management skills.

What are Dealership Service Advisors?

Dealership Service Advisors are professionals who act as the main point of contact between customers and the service department at an automotive dealership. They help customers understand their vehicle's maintenance and repair needs, schedule service appointments, and relay information between customers and technicians. Service Advisors also prepare cost estimates, explain recommended services, and ensure customers have a positive experience throughout the process. Their role requires excellent communication, technical knowledge, and customer service skills.

How do advisors get paid at dealerships?

Dealership service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of parts, repairs, and service work they generate. Compensation structures often include performance incentives to motivate upselling and customer satisfaction, and some dealerships also offer benefits like health insurance and retirement plans.

What is the difference between Dealership Service Advisor vs Automotive Service Writer?

AspectDealership Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE often preferredHigh school diploma; certifications like ASE often preferred
Work EnvironmentDealership service department, interacting directly with customers and techniciansDealership service department, focusing on customer communication and documentation
Employer & IndustryAutomotive dealerships, service centersAutomotive dealerships, service centers
Common Search & ComparisonYesYes

Both Dealership Service Advisors and Automotive Service Writers work in dealership service departments, requiring similar credentials and working closely with customers and technicians. The main difference lies in terminology; 'Service Advisor' is more common in North America, while 'Service Writer' may be used interchangeably. Both roles focus on communicating vehicle issues, estimating repairs, and ensuring customer satisfaction.

What are some common challenges faced by Dealership Service Advisors, and how can they be overcome?

Dealership Service Advisors often face challenges such as managing high customer expectations, coordinating between technicians and customers, and handling a fast-paced work environment. Clear communication, strong organizational skills, and staying updated on repair processes help advisors provide excellent customer service while maintaining workflow efficiency. Building rapport with customers and collaborating closely with the service team are essential for resolving issues quickly and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a Dealership Service Advisor, and why are they important?

To thrive as a Dealership Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent, though additional technical training is beneficial. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is often required. Strong interpersonal communication, problem-solving, and organizational skills help build customer trust and efficiently manage service workflows. These competencies ensure accurate service recommendations, customer satisfaction, and smooth operations in a fast-paced automotive environment.

What does a service advisor at a car dealership do?

A dealership service advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, recommend repairs, prepare service estimates, and coordinate with technicians to ensure customer needs are met efficiently.

Is it hard to be a service advisor at a dealership?

Being a dealership service advisor requires strong communication skills, knowledge of automotive systems, and the ability to manage customer relationships. The role can be demanding due to the need to handle multiple tasks, prioritize repairs, and meet sales goals, but it is generally manageable with experience and training.
More about Dealership Service Advisor jobs
What cities are hiring for Dealership Service Advisor jobs? Cities with the most Dealership Service Advisor job openings:
What states have the most Dealership Service Advisor jobs? States with the most job openings for Dealership Service Advisor jobs include:
What job categories do people searching Dealership Service Advisor jobs look for? The top searched job categories for Dealership Service Advisor jobs are:
Infographic showing various Dealership Service Advisor job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 7% As Needed, 54% Full Time, 1% Part Time, and 36% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Dealership Service Advisor

Tradition Chevrolet

Geneva, NY โ€ข On-site

$60K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 hours ago

Be an early applicant


Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Benefits/Perks
  • Careers Advancement Opportunities
  • Flexible Scheduling
  • Competitive Compensation
Job Summary
We are looking for a Dealership Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.
Responsibilities
  • Assist customer with repairs to vehicle
  • Ensure repairs and maintenance tasks are completed in a timely manner
  • Manage cusotmer service portfolio
  • Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Qualifications
  • High school diploma or GED required bachelors degree preferred
  • Valid state-issued drivers license and clean driving record are required
  • Successful completion of a pre-employment drug and background screening
  • At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
  • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required