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Dealership Service Advisor Jobs (NOW HIRING)

Evolution Cars

Dealership Service Advisor

Conyers, GA

$42K/yr

Our dealership seeks an automotive service advisor who loves greeting customers, assessing customer needs, and scheduling appointments for our capable service technicians. In this role, you'll use ...

Evolution Cars

Dealership Service Advisor

Conyers, GA · On-site

$42K/yr

Our dealership seeks an automotive service advisor who loves greeting customers, assessing customer needs, and scheduling appointments for our capable service technicians. In this role, you'll use ...

Car Guys Inc.

Service Advisor/ Writer

Matthews, NC · On-site

$45K - $75K/yr

We work with dealerships that are looking to hire, all across the country. Anytime you are looking ... Automotive service advisor, Automotive Service writer, Automotive dealership service writer ...

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Dealership Service Advisor information

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$12

$25

$45

How much do dealership service advisor jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for dealership service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

Can you make a lot of money as a Service Advisor?

Dealership Service Advisors can earn a substantial income, often combining a base salary with commissions or bonuses based on sales and service performance. Experienced advisors with strong customer service skills and product knowledge can increase their earning potential significantly, especially in high-volume dealerships or those with incentive programs.

What are Dealership Service Advisors?

Dealership Service Advisors are professionals who act as the main point of contact between customers and the service department at an automotive dealership. They help customers understand their vehicle's maintenance and repair needs, schedule service appointments, and relay information between customers and technicians. Service Advisors also prepare cost estimates, explain recommended services, and ensure customers have a positive experience throughout the process. Their role requires excellent communication, technical knowledge, and customer service skills.

What is the difference between Dealership Service Advisor vs Automotive Service Writer?

AspectDealership Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE often preferredHigh school diploma; certifications like ASE often preferred
Work EnvironmentDealership service department, interacting directly with customers and techniciansDealership service department, focusing on customer communication and documentation
Employer & IndustryAutomotive dealerships, service centersAutomotive dealerships, service centers
Common Search & ComparisonYesYes

Both Dealership Service Advisors and Automotive Service Writers work in dealership service departments, requiring similar credentials and working closely with customers and technicians. The main difference lies in terminology; 'Service Advisor' is more common in North America, while 'Service Writer' may be used interchangeably. Both roles focus on communicating vehicle issues, estimating repairs, and ensuring customer satisfaction.

What are some common challenges faced by Dealership Service Advisors, and how can they be overcome?

Dealership Service Advisors often face challenges such as managing high customer expectations, coordinating between technicians and customers, and handling a fast-paced work environment. Clear communication, strong organizational skills, and staying updated on repair processes help advisors provide excellent customer service while maintaining workflow efficiency. Building rapport with customers and collaborating closely with the service team are essential for resolving issues quickly and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a Dealership Service Advisor, and why are they important?

To thrive as a Dealership Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent, though additional technical training is beneficial. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is often required. Strong interpersonal communication, problem-solving, and organizational skills help build customer trust and efficiently manage service workflows. These competencies ensure accurate service recommendations, customer satisfaction, and smooth operations in a fast-paced automotive environment.
More about Dealership Service Advisor jobs
What cities are hiring for Dealership Service Advisor jobs? Cities with the most Dealership Service Advisor job openings:
What states have the most Dealership Service Advisor jobs? States with the most job openings for Dealership Service Advisor jobs include:
What job categories do people searching Dealership Service Advisor jobs look for? The top searched job categories for Dealership Service Advisor jobs are:
Dealership Service Advisor jobs near you
Infographic showing various Dealership Service Advisor job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 13% Full Time, 73% Part Time, 2% Temporary, 10% Contract, and 1% Nights. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.
DEALERSHIP SERVICE ADVISOR

DEALERSHIP SERVICE ADVISOR

Jones Petroleum Co

Jackson, GA • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 13 days ago

Jones Petroleum rating

3.2

Company rating: 3.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

335th of 336 rated retail wholesalers

Job description

Description:


Job Title: Dealership Service Writer / Service Advisor

Company: Countryside Chrysler Dodge Jeep Ram | Jones Petroleum

Direct Link to apply: jonespetroleum.com

Pay: Based on experience and highly competitive

Benefits for Qualified Applicants:

A competitive starting wage

Most rewarding 401(k) retirement plan in the Industry!

Medical / Dental / Supplemental Insurance

Paid Time Off

Paid weekly

We are a privately owned COMMUNITY ORIENTED company.

Our Team Members put CUSTOMER SERVICE as their 1st PRIORITY!

Our Team Members are team players and work well with their team including being engaged and displaying pleasant and enthusiastic attitude.

All Team Members are treated fairly with dignity and respect.

Team members are required to follow the site specific / brand specific procedures for offering consistent and quality customer experiences.

Service Writer / Service Advisors are responsible for

  • Greeting customers and asking them to explain the car issues, communicating with technicians, writing up customer’s information
  • Plus whatever it takes to be a team member at Countryside.

As a Countryside Team Member, you will be responsible for exceptional customer service skills that, include the above items, as well as any and all duties as assigned by a member of management.

Evenings, weekends and the ability to work varied hours and days based on the needs of the business.

Note: This company participates in the E-verify program. This positions is subject to a 90 day introductory period. This introductory period is designed, primarily, to give both the Company and the employee an opportunity to determine whether the employee will be able to adequately perform in the assigned job position. At the end of the introductory period, your performance will be reviewed and a decision made regarding your continued employment or any extended introductory period. All employees are hired as temporary employees until their introductory period has elapsed. Temporary employees are not eligible for any benefits during the introductory period.

Requirements:

Physical requirements include: ability to walk and stand continuously, lift up to 60 lbs, bend, stoop, and climbing a ladder is required on occasion.