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Dealership Service Advisor Jobs (NOW HIRING)

Car Guys Inc.

Service Advisor/ Writer

Matthews, NC · On-site

$45K - $75K/yr

We work with dealerships that are looking to hire, all across the country. Anytime you are looking ... Automotive service advisor, Automotive Service writer, Automotive dealership service writer ...

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CLONINGER AUTOMOTIVE

SERVICE ADVISOR

Salisbury, NC

A Cloninger automotive dealership service advisor plays a pivotal role in ensuring customer satisfaction and smooth operations within the service department. They act as the primary point of contact ...

SZOTT M - 59 CDR

Automotive Service Advisor

Highland, MI · On-site

$65K - $100K/yr

Dealership Service Advisor experience is required. This is NOT an entry-level position. We are looking for a professional who can step into a busy service lane, manage repair orders, and maximize ...

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Dealership Service Advisor information

See salary details

$12

$25

$45

How much do dealership service advisor jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for dealership service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is the highest paid position at a car dealership?

At a car dealership, the highest paid position is typically the general manager or dealership owner, who oversees operations and profits. Among staff roles, service managers and fixed operations directors often earn the highest salaries, especially with experience and certifications. These roles require strong leadership skills and knowledge of dealership processes and financial management.

What are Dealership Service Advisors?

Dealership Service Advisors are professionals who act as the main point of contact between customers and the service department at an automotive dealership. They help customers understand their vehicle's maintenance and repair needs, schedule service appointments, and relay information between customers and technicians. Service Advisors also prepare cost estimates, explain recommended services, and ensure customers have a positive experience throughout the process. Their role requires excellent communication, technical knowledge, and customer service skills.

How do advisors get paid at dealerships?

Dealership service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of parts, repairs, and services they generate. Some dealerships also offer performance incentives and benefits, and advisors often need strong customer service skills and knowledge of automotive repair to succeed.

What is the difference between Dealership Service Advisor vs Automotive Service Writer?

AspectDealership Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE often preferredHigh school diploma; certifications like ASE often preferred
Work EnvironmentDealership service department, interacting directly with customers and techniciansDealership service department, focusing on customer communication and documentation
Employer & IndustryAutomotive dealerships, service centersAutomotive dealerships, service centers
Common Search & ComparisonYesYes

Both Dealership Service Advisors and Automotive Service Writers work in dealership service departments, requiring similar credentials and working closely with customers and technicians. The main difference lies in terminology; 'Service Advisor' is more common in North America, while 'Service Writer' may be used interchangeably. Both roles focus on communicating vehicle issues, estimating repairs, and ensuring customer satisfaction.

How hard is it to be a service advisor at a dealership?

Being a dealership service advisor requires strong communication skills, knowledge of automotive systems, and the ability to manage customer relationships. The role can be demanding due to fast-paced environments, multitasking, and meeting sales or service goals, but it is generally manageable with proper training and experience.

What are some common challenges faced by Dealership Service Advisors, and how can they be overcome?

Dealership Service Advisors often face challenges such as managing high customer expectations, coordinating between technicians and customers, and handling a fast-paced work environment. Clear communication, strong organizational skills, and staying updated on repair processes help advisors provide excellent customer service while maintaining workflow efficiency. Building rapport with customers and collaborating closely with the service team are essential for resolving issues quickly and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a Dealership Service Advisor, and why are they important?

To thrive as a Dealership Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent, though additional technical training is beneficial. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is often required. Strong interpersonal communication, problem-solving, and organizational skills help build customer trust and efficiently manage service workflows. These competencies ensure accurate service recommendations, customer satisfaction, and smooth operations in a fast-paced automotive environment.

What does a service advisor at a car dealership do?

A dealership service advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, recommend repairs, prepare service estimates, and communicate with technicians to ensure customer needs are met efficiently.
More about Dealership Service Advisor jobs
What cities are hiring for Dealership Service Advisor jobs? Cities with the most Dealership Service Advisor job openings:
What states have the most Dealership Service Advisor jobs? States with the most job openings for Dealership Service Advisor jobs include:
What job categories do people searching Dealership Service Advisor jobs look for? The top searched job categories for Dealership Service Advisor jobs are:
Dealership Service Advisor jobs near you
Infographic showing various Dealership Service Advisor job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 7% As Needed, 54% Full Time, 1% Part Time, and 36% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.
Auto Dealership Service Advisor

Auto Dealership Service Advisor

Stanley Automotive

Mcgregor, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Stanley Ford McGregor is an Seeking Experienced Auto Dealership Service Advisor -
Come With Us! Text "Service25" to "254-246-7826" to Apply Now!
Join our Community of Opportunity! We're looking for an experienced Automotive Service Advisor to be the key point of contact between our customers and our service department. If you're passionate about customer service and have a proven track record in the automotive industry, we want to hear from you!
Service Advisor Job Summary:
As a Service Advisor, you will:
  • Greet customers and assess their vehicle issues.
  • Explain necessary repairs and associated costs clearly and concisely.
  • Schedule service appointments efficiently.
  • Prepare accurate service estimates.
  • Ensure timely and quality service delivery.
  • Create exceptional customer experiences that exceed Manufacturer standards for Customer Satisfaction Index (CSI).

Benefits:
  • Competitive Compensation Package
  • Affordable employer-sponsored Healthcare benefits (Medical, Dental, Vision)
  • Generous Paid Time Off (Up to 19 days)
  • 401K participation
  • Referral Discount
  • Vehicle Purchasing Discounts
  • Company-paid $25,000 Life Insurance and Long-Term Disability Insurance
  • Annual Incentive Program Opportunities
  • Community/Family-Oriented Work Environment

Qualifications:
  • Prior Service Advisor or Selling Experience required.
  • Ford Certifications Preferred
  • High School Diploma or equivalent.
  • Valid driver's license with a safe driving record.
  • Excellent communication and interpersonal skills.
  • Proficiency with computers and various software programs.
  • A genuine passion for customer service.
  • Ability to pass a background check and drug screen.

Responsibilities:
  • Maintain a professional appearance and a clean, organized work area.
  • Demonstrate high integrity and a strong commitment to teamwork.
  • Be reliable and punctual.

Physical Demands:
  • Ability to stand for extended periods.
  • Comfortable with keyboarding.
  • Ability to bend, stoop, lift, or carry objects weighing up to 50 pounds.

Disclaimer: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

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