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Dealership Service Advisor Jobs in Alberta (NOW HIRING)

Kaizen Automotive Group

Service Advisor

Strathmore, AB · On-site

CA$60K - CA$100K/yr

Overview Position Summary The Service Advisor is the primary liaison between customers and the dealership's Service Department. This role is responsible for understanding customer concerns ...

Kaizen Automotive Group

Service Advisor

Calgary, AB · On-site

Overview Position Summary The Service Advisor is the primary liaison between customers and the dealership's Service Department. This role is responsible for understanding customer concerns ...

Kaizen Automotive Group

Service Advisor

Calgary, AB · On-site

Position Summary The Service Advisor is the primary liaison between customers and the dealership's Service Department. This role is responsible for understanding customer concerns, accurately ...

Kaizen Automotive Group

Service Advisor

Calgary, AB · On-site

Position Summary The Service Advisor is the primary liaison between customers and the dealership's Service Department. This role is responsible for understanding customer concerns, accurately ...

Kaizen Automotive Group

Service Advisor

Calgary, AB · On-site

Overview Position Summary The Service Advisor is the primary liaison between customers and the dealership's Service Department. This role is responsible for understanding customer concerns ...

Gateway Toyota

Service Advisor

Edmonton, AB · On-site

Comfortable working in a fast-paced dealership environment. * An excellent communicator who can ... Previous Service Advisor, Automotive Technician, Parts, or dealership experience is an asset. Why ...

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All JobsDealership Service Advisor JobsDealership Service Advisor Jobs in Alberta

Dealership Service Advisor information

See Alberta salary details

$32K

$74.8K

$100K

How much do dealership service advisor jobs pay per year?

As of Aug 27, 2026, the average yearly pay for dealership service advisor in Alberta is $74,815.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $100,000.00 per year, depending on experience, location, and employer.

What is a dealership service advisor?

Dealership Service Advisors are professionals who act as the main point of contact between customers and the service department at an automotive dealership. They help customers understand their vehicle's maintenance and repair needs, schedule service appointments, and relay information between customers and technicians. Service Advisors also prepare cost estimates, explain recommended services, and ensure customers have a positive experience throughout the process. Their role requires excellent communication, technical knowledge, and customer service skills.

What are the key skills and qualifications needed to thrive as a dealership service advisor, and why are they important?

To thrive as a Dealership Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent, though additional technical training is beneficial. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is often required. Strong interpersonal communication, problem-solving, and organizational skills help build customer trust and efficiently manage service workflows. These competencies ensure accurate service recommendations, customer satisfaction, and smooth operations in a fast-paced automotive environment.

What are some common challenges faced by dealership service advisors, and how can they be overcome?

Dealership Service Advisors often face challenges such as managing high customer expectations, coordinating between technicians and customers, and handling a fast-paced work environment. Clear communication, strong organizational skills, and staying updated on repair processes help advisors provide excellent customer service while maintaining workflow efficiency. Building rapport with customers and collaborating closely with the service team are essential for resolving issues quickly and ensuring customer satisfaction.

What is the difference between Dealership Service Advisor vs Automotive Service Writer?

AspectDealership Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE often preferredHigh school diploma; certifications like ASE often preferred
Work EnvironmentDealership service department, interacting directly with customers and techniciansDealership service department, focusing on customer communication and documentation
Employer & IndustryAutomotive dealerships, service centersAutomotive dealerships, service centers
Common Search & ComparisonYesYes

Both Dealership Service Advisors and Automotive Service Writers work in dealership service departments, requiring similar credentials and working closely with customers and technicians. The main difference lies in terminology; 'Service Advisor' is more common in North America, while 'Service Writer' may be used interchangeably. Both roles focus on communicating vehicle issues, estimating repairs, and ensuring customer satisfaction.

How do dealership service advisors get paid?

Dealership service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for meeting performance targets and often work in a customer service environment that values communication and technical knowledge.

How hard is it to be a dealership service advisor?

Being a dealership service advisor involves strong communication skills, technical knowledge of vehicles, and the ability to manage customer interactions. The role can be demanding due to the need to handle multiple customers and prioritize repairs, but it typically requires relevant experience, certifications, and familiarity with dealership management systems. Success depends on interpersonal skills and understanding of automotive service processes.

What does a dealership service advisor do at a dealership?

A dealership service advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, prepare repair estimates, communicate repair progress, and ensure customer satisfaction while coordinating with technicians to facilitate repairs and maintenance.

What are popular job titles related to Dealership Service Advisor jobs in Alberta?

For Dealership Service Advisor jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Dealership Service Advisor jobs in Alberta look for?

The top searched job categories for Dealership Service Advisor jobs in Alberta are:

Dealership Service Advisor jobs near you
Infographic showing various Dealership Service Advisor job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $74,815 per year, or $36 per hour.

Top Performing Service Advisor - Ft. McMurray, AB - 2026

Fort Mcmurray, AB • On-site

Legacy Automotive
See more jobs at Legacy Automotiveexternal

Full-time

Re-posted 26 days ago

Job description

Service Advisor - Top Performer Wanted - Legacy Dodge | Fort McMurray, AB Legacy Dodge Fort McMurray is growing-and we're looking for a Top-Performing Service Advisor to join our team. Are you at the top of your game. Have you outgrown your current role and are ready for the next challenge in your automotive career.

If so, we want to hear from you. Bonus available for qualified applicants Position Overview The Service Advisor is the primary point of contact between our customers and service department. You'll be responsible for scheduling service work, explaining recommended and required services, and delivering an exceptional customer experience.

Key Responsibilities Greet customers and answer service inquiries Explain service recommendations, timelines, and costs Sell recommended maintenance and related services Communicate effectively with technicians Process payments and maintain accurate records Resolve customer concerns professionally Perform general office and administrative duties Qualifications Previous dealership Service Advisor experience is required Sales experience is considered an asset Strong computer skills and familiarity with automotive systems Excellent customer service and communication skills Highly organized with the ability to multitask Professional attitude with a strong work ethic ** Valid Drivers License is required** Schedule Monday to Friday, 8:00 AM - 6:00 PM (9-hour shifts) Rotational Saturdays every 2nd to 3rd week Only successful candidates will be contacted. All applications will remain confidential and kept on file for three months. Let your legacy start here.

Apply today. Department: Service This is a non-management position This is a full time position

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