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Dealership Service Advisor Jobs in Alberta (NOW HIRING)

San Antonio Chrysler Dodge Jeep Ram is looking for an experienced and motivated automotive dealership Service Advisor to join our team! The ideal candidate is a high energy individual who is looking ...

Service Advisor

Strathmore, AB · On-site

CA$60K - CA$100K/yr

Overview Position Summary The Service Advisor is the primary liaison between customers and the dealership's Service Department. This role is responsible for understanding customer concerns ...

Overview Position Summary The Service Advisor is the primary liaison between customers and the dealership's Service Department. This role is responsible for understanding customer concerns ...

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Dealership Service Advisor information

See Alberta salary details

$32K

$74.8K

$100K

How much do dealership service advisor jobs pay per year?

As of Aug 16, 2026, the average yearly pay for dealership service advisor in Alberta is $74,815.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $100,000.00 per year, depending on experience, location, and employer.

What is a dealership service advisor?

Dealership Service Advisors are professionals who act as the main point of contact between customers and the service department at an automotive dealership. They help customers understand their vehicle's maintenance and repair needs, schedule service appointments, and relay information between customers and technicians. Service Advisors also prepare cost estimates, explain recommended services, and ensure customers have a positive experience throughout the process. Their role requires excellent communication, technical knowledge, and customer service skills.

What are the key skills and qualifications needed to thrive as a dealership service advisor, and why are they important?

To thrive as a Dealership Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent, though additional technical training is beneficial. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is often required. Strong interpersonal communication, problem-solving, and organizational skills help build customer trust and efficiently manage service workflows. These competencies ensure accurate service recommendations, customer satisfaction, and smooth operations in a fast-paced automotive environment.

What are some common challenges faced by dealership service advisors, and how can they be overcome?

Dealership Service Advisors often face challenges such as managing high customer expectations, coordinating between technicians and customers, and handling a fast-paced work environment. Clear communication, strong organizational skills, and staying updated on repair processes help advisors provide excellent customer service while maintaining workflow efficiency. Building rapport with customers and collaborating closely with the service team are essential for resolving issues quickly and ensuring customer satisfaction.

What is the difference between Dealership Service Advisor vs Automotive Service Writer?

AspectDealership Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE often preferredHigh school diploma; certifications like ASE often preferred
Work EnvironmentDealership service department, interacting directly with customers and techniciansDealership service department, focusing on customer communication and documentation
Employer & IndustryAutomotive dealerships, service centersAutomotive dealerships, service centers
Common Search & ComparisonYesYes

Both Dealership Service Advisors and Automotive Service Writers work in dealership service departments, requiring similar credentials and working closely with customers and technicians. The main difference lies in terminology; 'Service Advisor' is more common in North America, while 'Service Writer' may be used interchangeably. Both roles focus on communicating vehicle issues, estimating repairs, and ensuring customer satisfaction.

How hard is it to be a dealership service advisor?

Being a dealership service advisor requires strong communication skills, technical knowledge of vehicles, and the ability to manage customer interactions. The role often involves multitasking, working with repair orders, and maintaining customer satisfaction, which can be challenging but manageable with experience and training.

What does a dealership service advisor do at a dealership?

A dealership service advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, prepare repair estimates, communicate repair progress, and ensure customer satisfaction while coordinating with technicians to facilitate repairs and maintenance.

What are popular job titles related to Dealership Service Advisor jobs in Alberta?

For Dealership Service Advisor jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Dealership Service Advisor jobs in Alberta look for?

The top searched job categories for Dealership Service Advisor jobs in Alberta are:

Infographic showing various Dealership Service Advisor job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $74,815 per year, or $36 per hour.

San Antonio Dodge - Automotive Service Advisor

GREENWAY AUTOMOTIVE

On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


Job description

San Antonio Chrysler Dodge Jeep Ram is looking for an experienced and motivated automotive dealership Service Advisor to join our team! The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done. Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position.


If this sounds like the perfect opportunity for you, then we encourage you to apply now!

Responsibilities:
  • Greets and consults with customers to interpret their needs and arrange for appropriate service
  • Serves as the primary point of contact for all automotive service and repair matters
  • Consult with mechanics about necessary repairs and possible alternatives to expensive work
  • Sells additional needed services
  • Sets and manages the expectations for service delivery for both the customers and mechanics
  • Continuously updates customers on repair needs and completion times
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Performs other duties as assigned
Benefits: 
  • Progressive and Competitive Pay Plan
  • Strong mentorship program to help you gain the experience you need to progress your career
  • Excellent opportunities for growth and internal promotions
  • Ongoing Training and Education
  • Employee Purchase and Service Discounts
  • Paid Vacation
  • Full insurance benefit options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
  • 401(k) Retirement Savings Plan
  • Team-oriented, professional and fun work environment
 
  • One year of dealership Service Advisor experience, preferred
  • Must have a proven record of achieving exceptional customer satisfaction
  • Must have a valid driver's license and be in good standing
  • Must exhibit personal and professional integrity
  • Have a desire for a long term career with a growing organization
  • Reynolds and Reynolds experience; preferred