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Dealership Service Advisor Jobs in Michigan (NOW HIRING)

SZOTT M

Automotive Service Advisor

Highland, MI · On-site

$65K - $100K/yr

Dealership Service Advisor experience is required. This is NOT an entry-level position. We are looking for a professional who can step into a busy service lane, manage repair orders, and maximize ...

SZOTT M - 59 CDR

Automotive Service Advisor

Highland, MI · On-site

$65K - $100K/yr

Dealership Service Advisor experience is required. This is NOT an entry-level position. We are looking for a professional who can step into a busy service lane, manage repair orders, and maximize ...

Car Guys Inc.

Automotive Service Writer

Detroit, MI · On-site

$55K - $85K/yr

Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...

Car Guys

Automotive Service Writer

Grand Rapids, MI · On-site

Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...

Car Guys

Automotive Service Writer

Detroit, MI · On-site

Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...

Gene Butman Ford

Service Advisor

Ypsilanti, MI · On-site

Our dealership is very community orientated and a long standing reputation of honesty and integrity ... Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health ...

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Dealership Service Advisor information

See Michigan salary details

$10

$22

$39

How much do dealership service advisor jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for dealership service advisor in Michigan is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $25.96 per hour, depending on experience, location, and employer.

What is a dealership service advisor?

Dealership Service Advisors are professionals who act as the main point of contact between customers and the service department at an automotive dealership. They help customers understand their vehicle's maintenance and repair needs, schedule service appointments, and relay information between customers and technicians. Service Advisors also prepare cost estimates, explain recommended services, and ensure customers have a positive experience throughout the process. Their role requires excellent communication, technical knowledge, and customer service skills.

What does a dealership service advisor do at a dealership?

A dealership service advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, prepare repair estimates, communicate repair progress, and ensure customer satisfaction while coordinating with technicians to facilitate repairs and maintenance.

What is the difference between Dealership Service Advisor vs Automotive Service Writer?

AspectDealership Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE often preferredHigh school diploma; certifications like ASE often preferred
Work EnvironmentDealership service department, interacting directly with customers and techniciansDealership service department, focusing on customer communication and documentation
Employer & IndustryAutomotive dealerships, service centersAutomotive dealerships, service centers
Common Search & ComparisonYesYes

Both Dealership Service Advisors and Automotive Service Writers work in dealership service departments, requiring similar credentials and working closely with customers and technicians. The main difference lies in terminology; 'Service Advisor' is more common in North America, while 'Service Writer' may be used interchangeably. Both roles focus on communicating vehicle issues, estimating repairs, and ensuring customer satisfaction.

How hard is it to be a dealership service advisor?

Being a dealership service advisor requires strong communication skills, technical knowledge of vehicles, and the ability to manage customer interactions. The role often involves multitasking, working with repair orders, and maintaining customer satisfaction, which can be challenging but manageable with experience and training.

What are some common challenges faced by dealership service advisors, and how can they be overcome?

Dealership Service Advisors often face challenges such as managing high customer expectations, coordinating between technicians and customers, and handling a fast-paced work environment. Clear communication, strong organizational skills, and staying updated on repair processes help advisors provide excellent customer service while maintaining workflow efficiency. Building rapport with customers and collaborating closely with the service team are essential for resolving issues quickly and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a dealership service advisor, and why are they important?

To thrive as a Dealership Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent, though additional technical training is beneficial. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is often required. Strong interpersonal communication, problem-solving, and organizational skills help build customer trust and efficiently manage service workflows. These competencies ensure accurate service recommendations, customer satisfaction, and smooth operations in a fast-paced automotive environment.
What are popular job titles related to Dealership Service Advisor jobs in Michigan? For Dealership Service Advisor jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Dealership Service Advisor jobs in Michigan look for? The top searched job categories for Dealership Service Advisor jobs in Michigan are:
What cities in Michigan are hiring for Dealership Service Advisor jobs? Cities in Michigan with the most Dealership Service Advisor job openings:
Dealership Service Advisor jobs near you
Infographic showing various Dealership Service Advisor job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $47,015 per year, or $22.6 per hour.

Automotive Service Advisor

SZOTT M - 59 CDR

Highland, MI

$65K - $100K/yr

Other

Re-posted 5 days ago

Job description

Automotive Service Advisor / Service WriterChrysler Dodge Jeep Ram (CDJR) | Stellantis Dealership Experience Preferred

Compensation: $65,000 – $100,000+ per year
Base Salary + Weekly Commission + Monthly Performance Bonus

Szott Automotive Group is hiring an experienced dealership Automotive Service Advisor to join our high-volume service department.

Dealership Service Advisor experience is required. This is NOT an entry-level position.

We are looking for a professional who can step into a busy service lane, manage repair orders, and maximize service sales while delivering excellent customer service.

Candidates with Chrysler, Dodge, Jeep, Ram (CDJR) / Stellantis dealership experience are strongly preferred but no applicant with excellent experience will be overlooked. 

What Our Top Advisors Produce

  • 18–25 repair orders per day

  • Strong customer-pay traffic

  • $700K – $1M+ annual service sales potential

  • Consistent service lane volume

  • Support from experienced technicians and management

This role is ideal for an advisor who thrives in a fast-paced dealership service environment and wants to maximize their earning potential.

Compensation & Pay Plan

  • $65,000 – $100,000+ annual earning potential ( Top Advisors Earn Over $100,000.00 Per year) 

  • Base salary

  • Weekly commission based on service sales

  • Monthly performance bonuses

  • Busy service drive with strong traffic

  • Established customer base

Top-performing advisors are rewarded for maintenance recommendations, repair sales, and strong customer retention.

Automotive Service Advisor Responsibilities

  • Greet customers in the service drive and provide a professional dealership experience

  • Write and manage repair orders (ROs)

  • Recommend maintenance services and necessary repairs

  • Provide estimates for parts and labor

  • Communicate with technicians and shop foreman

  • Manage customer-pay, warranty, and internal repair orders

  • Update customers on repair progress

  • Maintain strong CSI scores and customer retention

Required Experience

  • Automotive Service Advisor experience in a dealership REQUIRED

  • Chrysler Dodge Jeep Ram (CDJR) / Stellantis experience preferred

  • Strong knowledge of:

    • Service lane operations

    • Maintenance and repair sales

    • Repair order management

    • Customer communication

  • Experience with dealership systems such as:

  • CDK
  • Tekion 
  • Wi-Advisor 

  • Valid driver's license

Ideal Candidate

The ideal candidate is an advisor who:

  • Has proven dealership service sales experience

  • Can manage a busy service lane

  • Is confident recommending maintenance and repairs

  • Understands Stellantis warranty and service processes

  • Has a track record of strong service sales and CSI

This role is designed for a professional advisor who can perform immediately in a high-volume dealership environment.

Why Work for Szott Automotive Group?

Szott Automotive Group is a respected, family-owned automotive group known for its strong reputation, steady service traffic, and long-term career opportunities.

Our service departments offer:

  • High customer traffic

  • Modern service facilities

  • Strong technician teams

  • Leadership focused on advisor success

  • Long-term career growth opportunities

Many of our employees build long careers within Szott Automotive Group.

Apply Today

If you are an experienced Automotive Service Advisor or Service Writer looking to increase your income and work in a busy dealership environment, we encourage you to apply today.

Join Szott Automotive Group and grow your automotive career.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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