ZipRecruiter

Log In

1

Dealership Service Advisor Jobs in Michigan (NOW HIRING)

Gene Butman Ford

Service Advisor

Ypsilanti, MI

Our dealership is very community orientated and a long standing reputation of honesty and integrity ... Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health ...

Gene Butman Ford

Service Advisor

Ypsilanti, MI · On-site

Our dealership is very community orientated and a long standing reputation of honesty and integrity ... Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health ...

Gene Butman Ford

Service Advisor

Ypsilanti, MI · On-site

Our dealership is very community orientated and a long standing reputation of honesty and integrity ... Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health ...

Gene Butman Ford

Service Advisor

Ypsilanti, MI · On-site

Our dealership is very community orientated and a long standing reputation of honesty and integrity ... Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health ...

Moran Chevrolet Fort Gratiot

Service Advisor

MI · On-site

$60K - $100K/yr

Who We Are Moran Automotive is a premier dealership group recognized nationwide for outstanding ... LOCATION is seeking an experienced automotive service advisor to join our winning team due to ...

previous pagenext page

Showing results 21-40

All JobsDealership Service Advisor JobsDealership Service Advisor Jobs in Michigan

Dealership Service Advisor information

See Michigan salary details

$10

$22

$39

How much do dealership service advisor jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for dealership service advisor in Michigan is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $25.96 per hour, depending on experience, location, and employer.

What is a dealership service advisor?

Dealership Service Advisors are professionals who act as the main point of contact between customers and the service department at an automotive dealership. They help customers understand their vehicle's maintenance and repair needs, schedule service appointments, and relay information between customers and technicians. Service Advisors also prepare cost estimates, explain recommended services, and ensure customers have a positive experience throughout the process. Their role requires excellent communication, technical knowledge, and customer service skills.

What are the key skills and qualifications needed to thrive as a dealership service advisor, and why are they important?

To thrive as a Dealership Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent, though additional technical training is beneficial. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is often required. Strong interpersonal communication, problem-solving, and organizational skills help build customer trust and efficiently manage service workflows. These competencies ensure accurate service recommendations, customer satisfaction, and smooth operations in a fast-paced automotive environment.

What are some common challenges faced by dealership service advisors, and how can they be overcome?

Dealership Service Advisors often face challenges such as managing high customer expectations, coordinating between technicians and customers, and handling a fast-paced work environment. Clear communication, strong organizational skills, and staying updated on repair processes help advisors provide excellent customer service while maintaining workflow efficiency. Building rapport with customers and collaborating closely with the service team are essential for resolving issues quickly and ensuring customer satisfaction.

What is the difference between Dealership Service Advisor vs Automotive Service Writer?

AspectDealership Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE often preferredHigh school diploma; certifications like ASE often preferred
Work EnvironmentDealership service department, interacting directly with customers and techniciansDealership service department, focusing on customer communication and documentation
Employer & IndustryAutomotive dealerships, service centersAutomotive dealerships, service centers
Common Search & ComparisonYesYes

Both Dealership Service Advisors and Automotive Service Writers work in dealership service departments, requiring similar credentials and working closely with customers and technicians. The main difference lies in terminology; 'Service Advisor' is more common in North America, while 'Service Writer' may be used interchangeably. Both roles focus on communicating vehicle issues, estimating repairs, and ensuring customer satisfaction.

How do dealership service advisors get paid?

Dealership service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for meeting performance targets and often work in a customer service environment that values communication and technical knowledge.

How hard is it to be a dealership service advisor?

Being a dealership service advisor involves strong communication skills, technical knowledge of vehicles, and the ability to manage customer interactions. The role can be demanding due to the need to handle multiple customers and prioritize repairs, but it typically requires relevant experience, certifications, and familiarity with dealership management systems. Success depends on interpersonal skills and understanding of automotive service processes.

What does a dealership service advisor do at a dealership?

A dealership service advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, prepare repair estimates, communicate repair progress, and ensure customer satisfaction while coordinating with technicians to facilitate repairs and maintenance.

What are popular job titles related to Dealership Service Advisor jobs in Michigan?

For Dealership Service Advisor jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Dealership Service Advisor jobs in Michigan look for?

The top searched job categories for Dealership Service Advisor jobs in Michigan are:

What cities in Michigan are hiring for Dealership Service Advisor jobs?

Cities in Michigan with the most Dealership Service Advisor job openings:

Dealership Service Advisor jobs near you
Infographic showing various Dealership Service Advisor job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,015 per year, or $22.6 per hour.

Automotive Service Advisor

South Haven Dealership

South Haven, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Service Advisor - Baker Chevrolet GMC | South Haven, MI
Join a growing, customer-focused automotive team.
Baker Automotive Group is expanding, and we're seeking a skilled and experienced Service Advisor to join our team at Baker Chevrolet GMC, South Haven MI. If you are a service professional with a strong track record of delivering exceptional customer care, managing workflow efficiently, and contributing to a high-performing service department, we invite you to apply.
Key Qualifications:
  • Service Advisor experience in an automotive dealership or repair center is an advantage.
  • Proficiency in handling customer interactions with professionalism, empathy, and clarity
  • Strong organizational skills and the ability to manage a fast-paced, high-volume service lane.
  • Experience with CDK Dealer Management System (preferred).
  • Valid driver's license and insurable driving record.
  • High school diploma or equivalent required; college coursework preferred.
Position Highlights:
  • Full-Time Schedule: Monday through Friday, 8:00 AM - 5:00 PM
  • No Saturday Hours: Enjoy a consistent work-life balance.
  • Be the primary point of contact for customers throughout their service experience-from initial consultation to vehicle delivery.
  • Accurately assess vehicle concerns, review multi-point inspections, and present clear, value-driven service recommendations.
  • Maintain strong communication with customers and service technicians throughout the repair process.
  • Ensure timely and organized documentation of estimates, repair orders, and warranty compliance.
  • Collaborate closely with technicians and parts staff to ensure workflow efficiency and customer satisfaction.
Compensation & Benefits:
  • Highly competitive compensation structure based on performance.
  • Comprehensive benefits package including:
    • Medical, dental, vision, and life insurance.
    • 401(k) retirement plan with company match.
    • Paid time off (PTO).
    • Employee vehicle and service discounts.
About Us:
Baker Automotive Group is a respected name in the West Michigan automotive community, known for our commitment to excellence, integrity, and customer satisfaction. As we continue to grow, we remain focused on attracting top talent and investing in our team's success.
If you're a professional Service Advisor seeking a career opportunity with a strong, supportive team and a company that values excellence-we encourage you to apply today.

Apply