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Dealership Service Advisor Jobs in Vermont (NOW HIRING)

Oliver Ford of Bennington

Service Advisor

Bennington, VT · On-site

$700/wk

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested ... Past experience as a service advisor, assistant lane manager or service consultant * Previous ...

Oliver Ford of Bennington

Service Advisor

Bennington, VT · On-site

$700/wk

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested ... Past experience as a service advisor, assistant lane manager or service consultant * Previous ...

Oliver Ford of Bennington

Service Advisor

Bennington, VT · On-site

$700/wk

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested ... Past experience as a service advisor, assistant lane manager or service consultant * Previous ...

Oliver Ford of Bennington

Service Advisor

Bennington, VT · On-site

$700/wk

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested ... Past experience as a service advisor, assistant lane manager or service consultant * Previous ...

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All JobsDealership Service Advisor JobsDealership Service Advisor Jobs in Vermont

Dealership Service Advisor information

See Vermont salary details

$12

$27

$48

How much do dealership service advisor jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for dealership service advisor in Vermont is $27.57, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $31.68 per hour, depending on experience, location, and employer.

What is a dealership service advisor?

Dealership Service Advisors are professionals who act as the main point of contact between customers and the service department at an automotive dealership. They help customers understand their vehicle's maintenance and repair needs, schedule service appointments, and relay information between customers and technicians. Service Advisors also prepare cost estimates, explain recommended services, and ensure customers have a positive experience throughout the process. Their role requires excellent communication, technical knowledge, and customer service skills.

What are the key skills and qualifications needed to thrive as a dealership service advisor, and why are they important?

To thrive as a Dealership Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent, though additional technical training is beneficial. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is often required. Strong interpersonal communication, problem-solving, and organizational skills help build customer trust and efficiently manage service workflows. These competencies ensure accurate service recommendations, customer satisfaction, and smooth operations in a fast-paced automotive environment.

What are some common challenges faced by dealership service advisors, and how can they be overcome?

Dealership Service Advisors often face challenges such as managing high customer expectations, coordinating between technicians and customers, and handling a fast-paced work environment. Clear communication, strong organizational skills, and staying updated on repair processes help advisors provide excellent customer service while maintaining workflow efficiency. Building rapport with customers and collaborating closely with the service team are essential for resolving issues quickly and ensuring customer satisfaction.

What is the difference between Dealership Service Advisor vs Automotive Service Writer?

AspectDealership Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE often preferredHigh school diploma; certifications like ASE often preferred
Work EnvironmentDealership service department, interacting directly with customers and techniciansDealership service department, focusing on customer communication and documentation
Employer & IndustryAutomotive dealerships, service centersAutomotive dealerships, service centers
Common Search & ComparisonYesYes

Both Dealership Service Advisors and Automotive Service Writers work in dealership service departments, requiring similar credentials and working closely with customers and technicians. The main difference lies in terminology; 'Service Advisor' is more common in North America, while 'Service Writer' may be used interchangeably. Both roles focus on communicating vehicle issues, estimating repairs, and ensuring customer satisfaction.

How do dealership service advisors get paid?

Dealership service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for meeting performance targets and often work in a customer service environment that values communication and technical knowledge.

How hard is it to be a dealership service advisor?

Being a dealership service advisor involves strong communication skills, technical knowledge of vehicles, and the ability to manage customer interactions. The role can be demanding due to the need to handle multiple customers and prioritize repairs, but it typically requires relevant experience, certifications, and familiarity with dealership management systems. Success depends on interpersonal skills and understanding of automotive service processes.

What does a dealership service advisor do at a dealership?

A dealership service advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, prepare repair estimates, communicate repair progress, and ensure customer satisfaction while coordinating with technicians to facilitate repairs and maintenance.
Dealership Service Advisor jobs near you
Infographic showing various Dealership Service Advisor job openings in Vermont as of August 2026, with employment types broken down into 100% Full Time. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $57,353 per year, or $27.6 per hour.

Automotive Service Advisor / Service BDC Specialist

Hyde Park, VT

Lamoille Valley Chevrolet
See more jobs at Lamoille Valley Chevroletexternal

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago

Job description

Automotive Service Advisor / Service BDC Specialist

Location: Lamoille Valley Chevrolet — Hyde Park, VT

Schedule: Full-Time | Monday – Friday (No Weekends!)

Position Type: On-Site

About Us

At Lamoille Valley Chevrolet, we pride ourselves on delivering top quality customer service and building long-lasting relationships within our community. We know that a great dealership experience starts with a great team. If you are energetic, organized, and thrive in a fast-paced environment where your communication skills shine, we want to hear from you!

Position Overview

We are seeking a versatile and dynamic Automotive Service Advisor / Service BDC Specialist to join our growing team. In this dual-function role, you will be the face and voice of our service department.

You’ll split your time between directly assisting walk-in service customers on the counter and proactively reaching out to our service guest database to schedule appointments, follow up on past recommendations, and keep our shop running efficiently.

Key ResponsibilitiesService Advisor Duties (In-Person)

  • Welcome customers warmly upon arrival and perform initial vehicle walkarounds.

  • Act as the primary liaison between customers and technicians, translating technical diagnosis into clear, easy-to-understand explanations.

  • Write detailed service repair orders, provide clear cost/time estimates, and secure customer approvals.

  • Keep customers informed throughout the day regarding vehicle status via phone, text, and email.

  • Review completed work orders with customers during pickup and collect payments.

Service BDC Duties (Outreach & Communication)

  • Conduct outbound calls, texts, and emails to existing customers to schedule routine maintenance, recall campaigns, and deferred service work.

  • Promptly respond to inbound service inquiries via phone, email, and web chat.

  • Perform post-service follow-up calls to ensure 100% customer satisfaction and address any immediate concerns.

  • Maintain clean customer records and notes within our dealership management system (DMS/CRM).

Qualifications & Skills

  • Experience: Prior dealership service writing or automotive BDC experience preferred (General Motors / Chevy experience is a big plus, but not required).

  • Communication: Exceptional verbal and written communication skills with a confident, welcoming phone presence.

  • Tech-Savvy: Comfortable navigating dealership management systems (DMS), CRM software, and multi-line phone systems.

  • Customer-Centric: Strong conflict-resolution skills and a passion for helping people.

  • Detail-Oriented: Ability to multitask, manage time effectively, and maintain organized documentation in a busy environment.

  • Requirements: Valid driver’s license with an acceptable driving record; ability to pass background checks.

What We Offer

  • Work-Life Balance: Monday through Friday schedule — enjoy every weekend off!

  • Competitive Compensation: Base salary plus performance incentives/bonuses.

  • Benefits Package: Health insurance 

  • Retirement: 401(k) plan options.

  • Time Off: Paid Time Off (PTO) and paid holidays.

  • Growth Potential: Ongoing manufacturer training, career advancement opportunities, and ongoing management support.

  • Environment: A supportive, team-oriented dealership culture that values your hard work.

Lamoille Valley Chevrolet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or protected veteran status.