Auto Service Advisor
Green Bay, WI · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Green Bay, WI · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Mankato, MN · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Mankato, MN · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Delavan, WI · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Delavan, WI · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Rochester, MN · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Rochester, MN · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Waupaca, WI · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Waupaca, WI · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Plymouth, WI · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Plymouth, WI · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Stevens Point, WI · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Stevens Point, WI · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Fond Du Lac, WI · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Fond Du Lac, WI · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
West Bend, WI · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
West Bend, WI · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Owatonna, MN · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Owatonna, MN · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Fergus Falls, MN · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Fergus Falls, MN · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Appleton, WI · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Appleton, WI · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Plymouth, WI · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Plymouth, WI · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Winona, MN · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Winona, MN · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Winona, MN · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Winona, MN · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Blaine, MN · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Blaine, MN · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor / Auto Service Writer Needed! Great Benefits! No Weekends! We are a very busy automotive repair shop in Delaware, OH. We have a large customer base from being in business for 11 ...
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Auto Service Advisor / Auto Service Writer Needed! Great Benefits! No Weekends! We are a very busy automotive repair shop in Delaware, OH. We have a large customer base from being in business for 11 ...
Auto Service Advisor
Antigo, WI · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Antigo, WI · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Sioux City, IA · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Sioux City, IA · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Oshkosh, WI · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor
Oshkosh, WI · On-site
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent ...
Auto Service Advisor information
See salary details
$12.02 - $15.06
6% of jobs
$15.06 - $18.09
15% of jobs
$18.73 is the 25th percentile. Wages below this are outliers.
$18.09 - $21.13
19% of jobs
The median wage is $23.06 / hr.
$21.13 - $24.17
16% of jobs
$24.17 - $27.21
15% of jobs
$28.50 is the 75th percentile. Wages above this are outliers.
$27.21 - $30.24
11% of jobs
$30.24 - $33.28
7% of jobs
$33.28 - $36.32
5% of jobs
$36.32 - $39.36
2% of jobs
$39.36 - $42.40
2% of jobs
$42.40 - $45.43
2% of jobs
$12
$25
$45
How much do auto service advisor jobs pay per hour?
As of Jun 4, 2026, the average hourly pay for auto service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an Auto Service Advisor, and why are they important?
To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.
What are some common challenges faced by Auto Service Advisors, and how can they be managed effectively?
Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.
What are Auto Service Advisors?
Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.
What does an auto service advisor do?
An auto service advisor acts as a liaison between customers and the auto repair shop, explaining repair needs, estimating costs, and scheduling services. They assess vehicle issues, communicate with technicians, and ensure customer satisfaction, often using diagnostic tools and maintaining detailed service records.
What is the difference between Auto Service Advisor vs Auto Technician?
| Aspect | Auto Service Advisor | Auto Technician |
|---|---|---|
| Credentials | Customer service skills, sometimes certifications in automotive or sales | ASE certifications, technical training |
| Work Environment | Customer-facing, office and service bay | Garage, repair shop, service bay |
| Employer & Industry Usage | Auto repair shops, dealerships, service centers | Auto repair shops, dealerships, service centers |
| Primary Focus | Customer communication, service sales, scheduling | Diagnosing, repairing, maintaining vehicles |
Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.
More about Auto Service Advisor jobs
What cities are hiring for Auto Service Advisor jobs? Cities with the most Auto Service Advisor job openings:
What states have the most Auto Service Advisor jobs? States with the most job openings for Auto Service Advisor jobs include:
What job categories do people searching Auto Service Advisor jobs look for? The top searched job categories for Auto Service Advisor jobs are:
Fleet Farm rating
5.2
Based on 211 frontline employees who took The Breakroom Quiz
553rd of 713 rated retailers
Job description
If you have a customer first attitude, possess a can-do work ethic, and have a desire for a career in the automotive service industry, this position may be perfect for you!
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent customer service experience.
Job duties:
Job Requirements and Education:
Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent customer service experience.
Job duties:
- Answer phones promptly and courteously, and making overhead PA announcements on service specials and offers.
- Schedule service appointments for customers.
- Establish a working knowledge of Fleet Farm's entire line of tires, parts and accessories.
- Promote and sell automotive products and services that meet customer needs.
- Develop service estimates by costing materials, supplies and labor, and calculating customer's payment.
- Occasionally, perform basic maintenance duties such as changing oil, checking fluids, installing batteries, etc.
- Assist customers with all questions and handle all customer issues. Always provide superior customer service.
- Assist in preparations for events and promotions.
- Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.
- Ensure all services are completed with a high degree of quality and meets the needs of the customer.
Job Requirements and Education:
- High School Diploma or GED preferred.
- Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
- Ability to lift up to 50 lbs.
- 16 years of age with a valid driver's license.
- Previous experience in a customer-focused role.
- Previous experience in an auto service/mechanical setting preferred.
- Demonstrated ability to learn basic mechanical tasks.
Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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About Fleet Farm
Sourced by ZipRecruiter
Fleet Farm, headquartered in Appleton, Wisconsin, is a retail chain catering to life in the North Central United States. The company was founded by Stewart Mills Sr. and his sons, Stewart Jr. and Henry, in 1955. Introducing a one-stop comprehensive “fleet pricing” model, the company has since grown into over 40 locations across several states, becoming an iconic brand in the region. Fleet Farm operates within the retail industry, offering a comprehensive range of products and services that cater to customers' needs outdoor gear, farming and pet supplies, home improvement tools, automotive goods, hunting and fishing equipment, and even snacks and clothing.
Industry
Retail
Company size
5,001 - 10,000 Employees
Headquarters location
Appleton, WI, US
Year founded
1955